Linda Wolf
1-Jan-22 12:41 AM
[Excellent]You guys are the best!! Thank you!
Linda Boster
3-Jan-22 4:51 AM
[Excellent]This is an excellent company to work with. They are very fast and efficient and I would add very patient with people who are not very familiar with computers.
Mary Willoughby
5-Jan-22 9:07 AM
[Excellent]They are excellent to do business with them. They are very affordable. I will recommend my friends and family. Mary Willoughby
Joy Goodwin
7-Jan-22 11:39 AM
[Excellent]Your technicians have always delivered excellent customer service to me.
Terry and Joan Lewis Paulsen
9-Jan-22 6:44 PM
[Excellent]Wow is this guy good or what? Your services is greatly appreciated and your people are brilliant no need for me to go to geek squad. Thank you just the comfort of having you here to help is a very big deal for us. Terry Paulsen (disabled daughter) Joan Lewis 90 year mother COOL.
Jenel Miranda
11-Jan-22 6:45 PM
[Excellent]Just found a great team with an excellent service. Thank you very much.
Pierrettee Daigle
13-Jan-22 12:23 PM
[Excellent]Great work and clientele service.
June Pollock
15-Jan-22 2:44 PM
[Excellent]Michael was very patient and professional. He literally worked for hours connecting our new printer. Michael is definitely an asset for Sapphire
Tamar Barr
17-Jan-22 3:55 PM
[Excellent]I have been consistently pleased with the high standard of expertise and customer service support of the technicians. It can make all the difference for users like me who can be challenged from time to time by regular items.
Angela Phillips
19-Jan-22 4:07 PM
[Excellent]Thank you for calling me back after I could not get through on the old phone number I had for you. My tech was courteous and efficient. God bless your company and its workers.
Christine Mitchell
21-Jan-22 5:10 PM
[Excellent]Please just keep doing what you're doing. You've got a winning set of protocols. I wouldn't change a thing. Best, Christine
Elizabeth Tapanes
23-Jan-22 6:00 PM
[Excellent]Always available, always solve the problem
SARAH GRAY
25-Jan-22 9:07 PM
[Excellent]I really appreciate the speedy response, the professionalism, and the courtesy that was render by Daniel today and the original team that help me from the beginning. I will highly recommend your company. Thank you so much.
MERRY JOHNSTON
27-Jan-22 12:25 AM
[Excellent]I think your company is wonderful. Your technicians are the best.
catherine moody
29-Jan-22 1:18 PM
[Excellent]very very happy thankyou well done
Michele Allen
31-Jan-22 4:59 PM
[Excellent]Excellent technicians and very professional!
William Jones
2-Feb-22 4:59 PM
[Excellent]Excellent service!!. I appreciate all your company does for me.
Brenda Westbrook
4-Feb-22 10:02 PM
[Excellent]I appreciate your service overall and will suggest to my friends and family to purchase your company for their tech service.
john hoffman
6-Feb-22 10:43 PM
[Excellent]great job done thank you
Christine Mitchell
8-Feb-22 11:02 PM
[Excellent]Keep up the good work. Refreshing to deal with a company of high competence!
Ray Drake
10-Feb-22 12:37 AM
[Excellent]Very happy with the response and help so far.
judith green
12-Feb-22 12:51 AM
[Excellent]GREAT JOB DONE ALL PROBLEMS RESOLVED POLITNESS WAS GREATLY APPRECIATED
Jennifer Taylor
14-Feb-22 5:59 AM
[Excellent]You have a great, polite, and knowledgeable crew there. Going with you was the best $200 I ever spent!!
JUDITH DOZOIS
16-Feb-22 8:48 AM
[Excellent]Great service and advise from your tech team!!!!
Joseph
18-Feb-22 12:38 PM
[Excellent]The service provided by Sapphire is the best money I have ever spent. I don't know what I would without Sapphire to help me restore me to operational conditional. Thank you. The technicians are the best in the business. Again, thanks for being there when I need you. Joe DeAugusta
Mark Thurston
20-Feb-22 2:03 PM
[Excellent]always been there to help and solve issues
Dorothy Whitaker
22-Feb-22 2:40 PM
[Excellent]Thank you for fixing my problem. Your service is always perfect. Have a great day!
Marshall Garrett
24-Feb-22 7:05 PM
[Excellent]Dear SSS LLC, As before, Mr. Paul Rodrick is a consummate gentleman and professional, who is very knowledgeable regarding computers and software. Thank you, Marshall Garrett Garner, NC USA
Kathleen D'Aloisio
26-Feb-22 8:25 PM
[Excellent]The technicians were extremely knowledgeable, helpful and patient. I will highly recommend the services of Sapphire Softech Solution to anyone who needs tech assistance. I am very pleased with the technicians that serviced my call. Thank you.
kamal mehrotra
28-Feb-22 3:05 PM
[Excellent]resolution of issues done very professionaly taking ownership with and resolved issues n this computer. have performed comendable job.
Andrew(DREW) Preston
2-Mar-22 9:06 PM
[Excellent]this service is really great, the technicians are very knowledgeable,efficent and friendly.,you have a very satisfied client here Andrew Preston
Donna Brocato Brocato
4-Mar-22 9:17 AM
[Excellent]The technician was very helpful and patient with me. I'm computer eliterate and nhe was very patient and kind. I will recommend the company to friends and relatives Thank you
Edward Dence
6-Mar-22 10:13 AM
[Excellent]Excellent service!
Barbara Filipowicz
8-Mar-22 12:22 PM
[Excellent]Both Mark the Technician and Alex in Customer Service were EXCELLENT. Your Company has always been very very good, nice and excellent to work with . You need 100 more employees like Mark and Alex. Thank you for making me a Happy old lady.
Andrew (Drew) Preston
10-Mar-22 12:28 PM
[Excellent]excellent service from a knowledgeable and friendly technician.
Barbara Filipowicz
12-Mar-22 12:43 PM
[Excellent]Excellent service. I am just so happy to have your technicians always assist me. Thank you so much.
HERBERT GENTLE
14-Mar-22 1:13 PM
[Excellent]Your service was prompt and very helpful . Thanks Charles Brown
Connie Jewell
16-Mar-22 2:17 PM
[Excellent]You have given me lots of good information. Now I just need to remember and utilitize it. Thank You.
Kenabeth Vallance
18-Mar-22 2:19 PM
[Excellent]You have always been excellent in your response. Every things always works better after your work. Will keep you forever!! Thank you again, and again. Kenna
Michelle Hyacinth
20-Mar-22 2:44 PM
[Excellent]OMG this team was amazing I will recommend everyone to this service i am so happy at the end of this whole experience. thanks guys you all are amazing.
Mark Roth
22-Mar-22 3:42 PM
[Excellent]I recommend your services to all my friends! Thank you
Robert O'Neill
24-Mar-22 3:57 PM
[Excellent]friendly, knowledgeable and couteous
Dorothy Whitaker
26-Mar-22 6:12 PM
[Excellent]As usual, service is perfect. No changes are needed !
Joy Goodwin
28-Mar-22 7:14 PM
[Excellent]Excellent service as usual.
Caroline Bell
30-Mar-22 4:28 AM
[Excellent]I am every satisfied with all the service that was given. I didn't realize there was something wrong with my lap top and printer. Thank You Every much Caroline Bell
cindy brown
1-Apr-22 11:43 AM
[Excellent]This company has help me several times and they have always had a good attitude been very professional friendly snd resolved my issues
Lydia Fisher Sweatt
3-Apr-22 12:51 PM
[Excellent]I appreciate your service and availability. Your technicians are always patient and helpful to me.
Godspower Adu
5-Apr-22 1:20 PM
[Excellent]Great job ! The technicians are great, patient and experienced. I will highly recommend computeroid and the the company as my preferred technician vendor. As meticulous as I am, honestly very happy and satisfied.
Leland Davies
7-Apr-22 4:28 AM
[Excellent]I am glad I have purchased the life time version of the service and security products
sheldon gardner
9-Apr-22 11:43 AM
[Excellent]Your service is awesome! I have tried several services and Saffire is the very best! Thanks for being there.
Donald Ggraham
1-Jan-20 12:41 AM
[Excellent]Your assistance is so very good! everyone I've ever dealt with were so helpfull and fixed every problem. I will tell my friends... Charlie was awesome held new years eve!!!
Bobby Starnes
1-Jan-20 4:51 AM
[Excellent]A great company to service and repair a computer and to check and activate the printer to make sure it is up to par.
Julie Emerson
1-Jan-20 9:07 AM
[Excellent]Very Good Service Thankyou for your patience
Jeannie Hubley
1-Jan-20 11:39 AM
[Excellent]as always you fix the problems that I have very efficiently. Thank you Peter for your help today. I was kind of freaked out when I got the message on the computer and you very swiftly took care of the problem. Happy New Year to you all
Jim Rio
1-Jan-20 6:44 PM
[Excellent]Everyone I have dealt with is exceptional, Thomas was very helpful and fixed my problem If I didn't have Sapphire my computer would not be working and I would have to call a tech into my home to fix it. Thank you very much Jim Rio
Jim Rio
1-Jan-20 6:45 PM
[Excellent]Everyone I have dealt with is exceptional, Thomas was very helpful and fixed my problem If I didn't have Sapphire my computer would not be working and I would have to call a tech into my home to fix it. Thank you very much Jim Rio
Dave Wagner
2-Jan-20 12:23 PM
[Excellent]Great job, great company!
Teresa Wine
2-Jan-20 2:44 PM
[Excellent]Thank you
Jessie Perri
2-Jan-20 3:55 PM
[Excellent]Thank you for noticing the problem and explaining the problem to me before my computer flatlined with problems!!!
David Olenick
2-Jan-20 4:07 PM
[Excellent]Support is always professional and problems are resolved.
patti tucker
2-Jan-20 5:10 PM
[Excellent]so prompt---patient and very knowledgeable.
Anthony Roccaforte
2-Jan-20 6:00 PM
[Excellent]very helpful
Dorothy Crockett Alderman
2-Jan-20 9:07 PM
[Excellent]i am happy with the service. Techs are always so kind and patient!
Charles Codding
3-Jan-20 12:25 AM
[Excellent]Adam did an excellent job. He stayed with the issue until he had it resolved. I appreciate it!
Reg Kwiatkowski
3-Jan-20 1:18 PM
[Excellent]completely satisfied thank you
Robert Spielman
3-Jan-20 4:59 PM
[Excellent]always provide me with excellent service
James DeStefano
3-Jan-20 4:59 PM
[Excellent]John was a big help. Very knowledgeable and skilled. We appreciate his help!
Marilyn Fehr
3-Jan-20 10:02 PM
[Excellent]Very prompt and courteous. Thank you
Valerie Mahoney
3-Jan-20 10:43 PM
[Excellent]Thank you Adam was terrific
Bill Spilka
3-Jan-20 11:02 PM
[Excellent]I said everything about "Adam" in my original evaluation. He is brilliant! VERY Efficient, Knowledgeable, & quick to find the best solution for my problems! He is a great asset to Sapphire & deserves a raise!
LaRae Eifert
4-Jan-20 12:37 AM
[Excellent]Adam found the issue and helped resolve the technical problem and provided information on replacing the hard disk.
Bill Spilka
4-Jan-20 12:51 AM
[Excellent]Once again Adam came to my rescue & not only solved my problem VERY quickly but he also had the patience to teach ME how to correct the problem myself! I'm learning a LOT from Adam! (Have you given him a bonus yet?) He is a GEM!!!
Betty Robbins
4-Jan-20 5:59 AM
[Excellent]Excellent Service. Thank you.
Danny Jones
4-Jan-20 8:48 AM
[Excellent]Thank You Jenifer
Anthony Fasolino
4-Jan-20 12:38 PM
[Excellent]your company is very efficient and so is your personnel
Dennis Sina
4-Jan-20 2:03 PM
[Excellent]an awesome job done for me Thank You
Ray Schrock
4-Jan-20 2:40 PM
[Excellent]great work
Jim Rio
4-Jan-20 7:05 PM
[Excellent]Charles was fabulous, highly recommend this company,
Janet Thompson
4-Jan-20 8:25 PM
[Excellent]Very satisfied with service provided by your technician.
Joy Goodwin
5-Jan-20 3:05 PM
[Excellent]Another excellent job done. Charles did a very good job with my 40 day computer tune up. Thank you. Joy Goodwin
Jim Rio
5-Jan-20 9:06 PM
[Excellent]Unfortunately I've needed to call a lot. They are always patient and professional. I appreciate there professional and knowledgeable service
EDWARD DUCHESNE
6-Jan-20 9:17 AM
[Excellent]Great service from Peter........Thank you
Michael Mankowich
6-Jan-20 10:13 AM
[Excellent]Peter was great. Overall, your company has done a fantastic job for me. Thank you!!
Timothy Messinger
6-Jan-20 12:22 PM
[Excellent]Sapphire has truly been a God-send for my wife's and my computer issues. The technicians are extremely knowledgable, helpful, kind, and patient with and for us. In particular, Peter has helped us during our past few calls. We are so thankful for his wonderful help! A couple things to mention are that the phone connections tend to always be poor with much static and feedback. We are also frequently cut off in mid-conversation. Also it appears your technicians are working in a bullpen structure where the background conversations are distracting. Personnel-wise, though, we love you guys!
James DeStefano
6-Jan-20 12:28 PM
[Excellent]The assistance that Max gave us was wonderful. He is highly skilled! We appreciate his expertise greatly!
John Hall
6-Jan-20 12:43 PM
[Excellent]You guys are always responsive and helpful! J.C. Hall
Grady Dagnan
6-Jan-20 1:13 PM
[Excellent]Thanks !!!!
Robert Stickel
6-Jan-20 2:17 PM
[Excellent]My sapphire contact, Sebastian, was very knowledgeable and helpful. It was a pleasure working with him.
jack cohen
6-Jan-20 2:19 PM
[Excellent]charles suggested I purchase an external hard drive in order to back up files on my pc.
John McEachern
6-Jan-20 2:44 PM
[Excellent]Sierra and Dean were very helpful and thorough in solving my problems. Happy New Year
richard maxham
6-Jan-20 3:42 PM
[Excellent]very pleased with easy of use
Constantin Toma
6-Jan-20 3:57 PM
[Excellent]Siera is the BEST>
Robert Stickel
6-Jan-20 6:12 PM
[Excellent]my representative, Sebastian was very knowledgeable. I enjoyed working with him
Joseph Gomez
6-Jan-20 7:14 PM
[Excellent]Charles was very professional!!!!!!!!!!!!!! Listen to all my questions, both dumb and smart, and never lost his cool, which I appreciated. My new computer is now working great! Thank you.signed, Joseph Gomez
Debbie Durante
7-Jan-20 4:28 AM
[Excellent]I very much appreciated the time, patience and support that I received from Sapphire.
Teri Stis
7-Jan-20 11:43 AM
[Excellent]Have used this company over the past couple of years and been very satisfied with the service I have gotten and they are very helpful
Cathy Purchase
7-Jan-20 12:51 PM
[Excellent]John was very helpful and professional and thorough. Thank you.
samuel Burns
7-Jan-20 1:20 PM
[Excellent]great value
Janet Hause
7-Jan-20 2:00 PM
[Excellent]The services allow for a convenient and fast way to fix my computer by knowledgeable techs.
ed brammer
7-Jan-20 4:40 PM
[Excellent]Charles was very helpful , did a very good job
Joshua Marquez
7-Jan-20 5:42 PM
[Excellent]Thank you for the outstanding assistance in troubleshooting my pc. This Dell Optiplex 380 system appears to be responding like new, more efficiently and faster.
julie ford
7-Jan-20 7:16 PM
[Excellent]service was professional and swift. I am very satisfied. Thank you.
julie ford
7-Jan-20 8:02 PM
[Excellent]had to call back with the same issue and again i got the most efficient service.
Harry Wiley
7-Jan-20 8:15 PM
[Excellent]"Peter" and "Charles" were very professional and courteous.
Bobby Starnes
8-Jan-20 5:07 AM
[Excellent]I was in operation by Adam and he did a terrific job of clean up my computer and checking my printer. I hope if I need a very informed young man to help me with my computer and printer that I will receive the same person (Adam) as I had the pleasure of taking care of my problems tonight. Thanks for having such a rep. of your Sapphire Softech Solutions on hand and I hope in the future I have the pleasure of getting Adam to help me again. Signed Bobby E. Starnes.
Paul Stemper
8-Jan-20 10:08 AM
[Excellent]Thank you for your help and support. Ignorant as I am of computer technology, your service removes all anxiety.
jean bush
8-Jan-20 12:44 PM
[Excellent]Glad Sapphire was recommended. All issues have always been completely resolved. Very happy with the service and response time.
David Carty
8-Jan-20 2:14 PM
[Excellent]As a neighbouring country customer, I can tell you without reservation that I am very happy with my decision to avail myself of Sapphire Softech Solutions services. I have indeed recommended your service to other family, friends & acquaintances here in Canada. ~ HAPPY NEW YEAR ~ Dave Carty
Glenn Hayner
8-Jan-20 3:09 PM
[Excellent]I've had 7 months under their protection and when I ask for their assistance , they take over my computer and preform what they have to do at my satisfaction. Work is done fast and computer works much better after they finish. Good to rely on their work. Glenn H
Antonia Dreise
8-Jan-20 3:34 PM
[Excellent]Very pleased with todays help.
BEVERLY ALTON
8-Jan-20 4:33 PM
[Excellent]Thank you so much Max !
John Hoffman
8-Jan-20 5:27 PM
[Excellent]robin , did a great job on my coumputer .i would tell my friends to join . thankyou and happy new year
TREVOR TEBBS
9-Jan-20 3:17 PM
[Excellent]Thanks for being patient!!
Jessie Perri
9-Jan-20 3:21 PM
[Excellent]Kevin does his job very well. He explains everything before he does anything and while hes doing anything. I'm very very pleased with this service and Kevin! Thanks Jessie
jessie perri
9-Jan-20 3:29 PM
[Excellent]I'm very pleased with Kevin and the work he has done. He explains everything before he does and whie he's getting done. Thanks Jessie
jack cohen
9-Jan-20 5:05 PM
[Excellent]Sierra installed my new MAXONE external hard-drive and backed up my computer files .... quickly.
Troy Miller
9-Jan-20 5:34 PM
[Excellent]Nun
Brenda C Holliday
9-Jan-20 8:25 PM
[Excellent]Dean solved all my problems to my satisfaaction
Gary Holleman
9-Jan-20 10:57 PM
[Excellent]Rodger - fantastic tech, knowledgable and professional.
Lee Small
10-Jan-20 12:31 AM
[Excellent]Customer service is always responsive and thorough. i have had several issues with the most recent product upgrades I purchased recently. the problems have been resolved in all cases, however it has been time consuming and I hope I can get back to just a monthly checkup. Dean and Max took care of todays problems in a professional manner. Thank you, Lee Small
Kay Ham
10-Jan-20 8:28 AM
[Excellent]Very pleased agaun with your tech and service.
Dan Keefer
10-Jan-20 1:26 PM
[Excellent]The support Sapphire provides is very important to me, especially since receiving my new computer with Windows 10. Thank you for being there.
Bill Spilka
10-Jan-20 9:11 PM
[Excellent]Tech Sierra is absolutely the VERY BEST person on your staff! She is SO smart & knows everything there is to know about computers & how they work. She is blazingly fast & solves my problems is seconds! And she is very patient with my ignorance! She deserves a raise!
Joy Goodwin
11-Jan-20 11:39 AM
[Excellent]Jennifer was very helpful with a problem that I had with my laptop.
CHARLAINE RAUSCH
11-Jan-20 12:18 PM
[Excellent]A little heavy on sales pitch but very pleasant to work with and appreciated service.
Elaine Wilcoxson
11-Jan-20 1:52 PM
[Excellent]always get great help from Sapphire techs. tks.
Jeanne Nicholls
11-Jan-20 7:44 PM
[Excellent]I'm sorry that I was not more attentative but I had a long time friend drop in in the middle of our call.
George Downs
11-Jan-20 7:50 PM
[Excellent]Kevin did a Real Professional job.. He knew what he was doing and didn't hesitate to answer any question.s. Always was ready to do what he could do to help me.
JACQUELINE JOHNSON
11-Jan-20 8:16 PM
[Excellent]THANKS FOR YOUR HELP .
Beverly Smith
11-Jan-20 11:38 PM
[Excellent]Charles took all the time that was needed to assist me. I am delighted with the service I have paid for. Beverly Smith
Beverly Smith
11-Jan-20 11:38 PM
[Excellent]Charles took all the time that was needed to assist me. I am delighted with the service I have paid for. Beverly Smith
Nora Wilson
13-Jan-20 9:40 AM
[Excellent]I will know when I use the printer
Deborah Creeley
13-Jan-20 10:04 AM
[Excellent]Thank You very much
Nora Wilson
13-Jan-20 10:32 AM
[Excellent]Thank you very muc jennifer you are a STARh
Jennifer Tebbs
13-Jan-20 11:53 AM
[Excellent]Your company has rescued us from many problems ...THANK YOU!
Kim Bedecki
13-Jan-20 2:13 PM
[Excellent]Appreciate professionalism of Dean.
Diane Chonko
13-Jan-20 2:41 PM
[Excellent]Great service at Best Buy would not go anywhere else. Thank you!
Jean Sykes
13-Jan-20 5:08 PM
[Excellent]Great Service
Charlotte Smith
13-Jan-20 8:13 PM
[Excellent]Thank you for helping me with the computer and relieving my worry about using it.
Bobby Starnes
14-Jan-20 1:17 AM
[Excellent]Great tech Great work
Bill McWhirter
14-Jan-20 11:17 AM
[Excellent]Thankks for you service & yes I tell other about lyou service. YTKS BRM
Julianne Hughey
14-Jan-20 11:27 AM
[Excellent]Great work You are the best computer program for assistance with the computer
Dennis Christopher
14-Jan-20 2:58 PM
[Excellent]THANK YOU
Lorelei Dekker
14-Jan-20 4:00 PM
[Excellent]I have paid for service but what date does that expire? Also, was I charged for the app / service today? I do not want extra charges when one in working on a problem.
Edward Dence
14-Jan-20 5:35 PM
[Excellent]The service was prompt and accurate-"Aplus".
jack cohen
15-Jan-20 8:19 AM
[Excellent]Jenniffer undrstood the problem I was having with "Driver Support" and promptly deleted the malware. drivee
Pepita Stone
15-Jan-20 9:37 AM
[Excellent]Thank you Jennifer.
Paul Stemper
15-Jan-20 11:22 AM
[Excellent]Keep up the excellent work!
Dennis Dougan
15-Jan-20 11:42 AM
[Excellent]Thanks a lot. "Jennifer" was very helpful.
danny jones
15-Jan-20 2:42 PM
[Excellent]thanks John
Elizabeth Dolengewiz
15-Jan-20 6:11 PM
[Excellent]Very pleased with technician. He was very patient with me. I was nervous, but he founf a solution and contact for me. Thank you again, Liz
Stephen Pittman
15-Jan-20 8:28 PM
[Excellent]Thank you for your Service.
JOHN NUNES
15-Jan-20 9:24 PM
[Excellent]getting a new computer
Bill Spilka
15-Jan-20 11:42 PM
[Excellent]At the conclusion of my last cry for help (about 10 minutes ago) I asked Charles to clear out any cookies I might have inadvertently picked up. Once again Charles very quickly did so. He's a GREAT worker! Thank you for having such an efficient staff available to solve my problems! ( :-}D ) Bill Spilka
Richard Kasbarian
16-Jan-20 10:01 AM
[Excellent]My problem has been resolved, Thank you
Malcolm BUTLER
16-Jan-20 11:12 AM
[Excellent]Thank you for your help again.
ROBERT MCGUIRE
16-Jan-20 4:50 PM
[Excellent]Tech Sierra and other tech I had when I joined a few days ago were both very professional, caring, and knowledgable. I look forward to a very successful relationship with Sapphire.
Ernest Tillman
16-Jan-20 4:58 PM
[Excellent]I have had 2 service calls via phone with Dean......I am very impressed with his expertise and professionalism.
cyndie campbell
16-Jan-20 10:37 PM
[Excellent]no
Ernest Tillman
17-Jan-20 9:57 AM
[Excellent]Repaired very quickly by john..........good work!
Malcolm BUTLER
17-Jan-20 10:46 AM
[Excellent]quality service thus far.
Gary Cochard
17-Jan-20 11:40 AM
[Excellent]You are very responsive and professional. I thank you.
James DeStefano
17-Jan-20 12:19 PM
[Excellent]Jennifer was very helpful and very knowledgeable!
Herb Neumann
17-Jan-20 1:57 PM
[Excellent]This was a difficult experience. Yesterday was a normal update with two additional questions. It took some time to assign a technician, but I had allowed most of my afternoon, just to be safe. I asked to be called when the process was complete, but received no call when the time arrived that I had to leave the house. Checking the screen, I saw no activity and did not see the glowing icon that usually describes your presence. Not wishing to leave the computer open and running while I was out for five hours, I shut it down. Minutes later, as I was walking out the door, your tech called, asking me to turn it back on. I did not have time, so he asked me to call back when I did have time. I called this morning, mentioning to Thomas that the Sapphire shortcut on my screen was not working. He seemed not to understand what had occurred and I had to repeat several times that John and Oliver had been the technicians from yesterday. The telephone connection was quite noisy, making the whole transaction even harder.
Karen Soley
17-Jan-20 4:35 PM
[Excellent]Very pleased with calling in and getting routine checks on my laptop. This is the 3rd time I've called over the last few months and I feel so much better having it looked at and scanned by professionals.
Dave Wagner
17-Jan-20 6:20 PM
[Excellent]Josh did a great job fixing my computer. Dave
Michael Lucas
17-Jan-20 8:36 PM
[Excellent]Sierra was extremely helpful. Thank you!
Bill Spilka
17-Jan-20 9:38 PM
[Excellent]Technician "Dean" solved my problem almost instantaneously! He is brilliant! VERY efficient & knowledgeable! He is a great asset to Sapphire! He deserves a raise! Thanks for hiring people like him to help your customers! ( :-}D )
darell eley
17-Jan-20 11:18 PM
[Excellent]Technicians were great. Thank you.
Margaret McSweeney Martin
18-Jan-20 11:52 AM
[Excellent]Thank you very much you have been wonderful,we really appreciate the
ed brammer
18-Jan-20 12:22 PM
[Excellent]very helpful as always
Stuart Walker
18-Jan-20 1:35 PM
[Excellent]USE JOHN FOR YOUR NEEDS
john hoffman
18-Jan-20 1:58 PM
[Excellent]max , did a great job checking if i needed a change over to window 10 and found it was not needed ,. all the people there know there jobs well .thank you john hoffman
Ernest Tillman
18-Jan-20 3:36 PM
[Excellent]VERY PLEASED WITH CHARLES!.......He was like a BULLDOG.......would not give up.......I think he/we got it this time..........
Malcolm BUTLER
18-Jan-20 4:42 PM
[Excellent]Thank you, Thomas, for the follow up call and update to my computer.
FRANK LEE
19-Jan-20 1:29 PM
[Excellent]THOMAS SOLVED MY PROBLEM VERY QUICKLY. I'M VERY HAPPY WITH HIS HELP
Janet Brown
19-Jan-20 6:57 PM
[Excellent]Appreciate your help.
Ronald Halaby
20-Jan-20 1:28 PM
[Excellent]Has been able to slove any problem in a minuim amount of time.
TREVOR TEBBS
20-Jan-20 1:36 PM
[Excellent]Thanks for checking
Gary Holleman
20-Jan-20 1:51 PM
[Excellent]dammed good + professional
Duane Presnell
20-Jan-20 2:25 PM
[Excellent]Very satisfied with everything.
Florence Jennes
20-Jan-20 2:37 PM
[Excellent]Max was very patient with. I am not a computer geek.
David Shepard
20-Jan-20 3:29 PM
[Excellent]TECH WAS VERY PATIENT AND POLITE
Dorothy Alderman
20-Jan-20 3:48 PM
[Excellent]I was happy with the tech who helped me with my printers today and re-established a firm connection with hughes.net.
paul wang
20-Jan-20 5:23 PM
[Excellent]Very professional, nice, patient.
Katie Wells
20-Jan-20 8:24 PM
[Excellent]Thanks for all the help and patience in fixing up my comouter!
Jacqueline Johnson
20-Jan-20 9:19 PM
[Excellent]YOU GUYS ARE MY NUMBER ONE THANKS FOR YOUR HELP ALWAYS
Patricia Mendoza
20-Jan-20 9:37 PM
[Excellent]Awesome, Thank you Thomas
Lucille Koenig
20-Jan-20 9:49 PM
[Excellent]They were a big help
Diane Crocker
20-Jan-20 9:50 PM
[Excellent]Thank You Peter
Janice Pate
21-Jan-20 11:49 AM
[Excellent]As always thanks for your help.
Joseph Goldsmith
21-Jan-20 12:49 PM
[Excellent]My comments above are based on the fact that I have not yet done many of the things I do on my computer. So far I'm happy. Hope the future is the same.
Steve Ernst
21-Jan-20 1:20 PM
[Excellent]Max was especially helpful. Polite and patient
Barbara Knapton
21-Jan-20 2:31 PM
[Excellent]BACKGROUND NOISE IS REALLY LOUD, I CAN HARDLY HEAR THE TECH. VERY DIFFICULT TO HEAR HIM AND FOLLOW HIS INSTRUCTIONS.
elaine sanness
21-Jan-20 3:50 PM
[Excellent]Thank you
Jim Rutzick
21-Jan-20 4:33 PM
[Excellent]As always, the technicians are the BEST. I love your service. Thank you.
Orlando Pagan
21-Jan-20 5:18 PM
[Excellent]Great company, no complaints and very good service.
Orlando Pagan
21-Jan-20 5:23 PM
[Excellent]Several years with this outstanding professional company.
Mary Ford-Francis
21-Jan-20 6:59 PM
[Excellent]Robin & Matt was very helpful with excellent client service.
Frannk Greene
22-Jan-20 10:28 AM
[Excellent]Several gentlemen aided me over the time it took to solve the problem (return the printer) I did not note the names of all the helpers but they we uniformly excellent. The most recent technician was JOHN today. he was very good!
Kay Ham
22-Jan-20 11:37 AM
[Excellent]As always job handled and appreciate your techs.
Thomas Kiechle
22-Jan-20 11:40 AM
[Excellent]Thank You for all your excellent help and patience.
Heather Holahan
22-Jan-20 12:15 PM
[Excellent]I am very pleased with your great service!
Rosendo Torres
22-Jan-20 12:33 PM
[Excellent]Just thank you
Douglas Huff
22-Jan-20 1:03 PM
[Excellent]your personal were very helpful and polite. Thank You
Betty Ann Breau
22-Jan-20 1:54 PM
[Excellent]very good srevice
jeffery meyer
22-Jan-20 2:46 PM
[Excellent]my tech Jennifer was very professional, helpful and knowledgeable, you should be very happy to have such an employee in your employ. I believe she is a asset to your company and you should be proud of her. If she is due a raise , I recommend you give her one. Outstanding job by her and best of everything in her and your companies future, Jeff Meyer
Elizabeth Pelusi
22-Jan-20 5:35 PM
[Excellent]Great job in helping someone who does not have tech knowledge.
James Beighley
22-Jan-20 7:05 PM
[Excellent]Sorry I didn't answer phone but I wasn't free at the time. Thanks for your work.
Dorothy Alderman
23-Jan-20 11:04 AM
[Excellent]john was very helpful today!
Gerald enos
23-Jan-20 11:16 AM
[Excellent]i am very happy with peter and how he took care of my computer i would like peter in the future to take care of my computer
Gary Gollehon
23-Jan-20 11:20 AM
[Excellent]your technician was very helpful, courteous and informative with my questions! I hope you all have a very nice day!
Larry Bright
23-Jan-20 11:31 AM
[Excellent]The only problem I had was understanding the tech
Vinnie DiPoalo
23-Jan-20 12:05 PM
[Excellent]Alex was very good. He took his time to find out what the problem was. He is very patient tech.
joe Scalabrino
23-Jan-20 12:45 PM
[Excellent]James was a enormous help in serving my needs today. Would recommend him for a superior job well done
Peter Andrews
23-Jan-20 12:57 PM
[Excellent]Sebastian and the rest of the tech team were extremely helpful and friendly. I am very impressed with Sapphire's customer service.
Robert E Persson
23-Jan-20 1:21 PM
[Excellent]When I go fishing, I do not throw any large fish back into the water. Everything you have managed to do was the very same thing when you came through with flying colors. Keep up your excellent service. Remember....just throw the little fish back. Bob Persson Senior Project Engineer Kennedy Space Center (Retired), Florida
puckett gary
23-Jan-20 1:55 PM
[Excellent]OUTSTANDING WORK , THANK YOU
puckett gary
23-Jan-20 1:55 PM
[Excellent]OUTSTANDING WORK , THANK YOU
Ann Poslosky
23-Jan-20 1:58 PM
[Excellent]thank you, John...
Everett Lajoie
23-Jan-20 2:52 PM
[Excellent]Price seems high, but service is fine.
Tony Hall
23-Jan-20 4:07 PM
[Excellent]very helpful tech
Steven Hess
23-Jan-20 5:41 PM
[Excellent]It would be very good if your online technicians were working from an environment where the client, me, did not have to listen to the chatter/noise of 10 other technicians while I am trying to hear and understand my technician. Just a suggestion. Thanks.
Jennifer Arant
23-Jan-20 5:59 PM
[Excellent]Great job!!
Judith Caffarel
23-Jan-20 6:17 PM
[Excellent]Thank you
Donald McColeman
24-Jan-20 10:40 AM
[Excellent]Just saying thanks, I'm not very computer friendly so signing up for this support was a great choose. Thanks again
SANDRA DAWN BARKER
24-Jan-20 10:55 AM
[Excellent]all together a very happy experience dealing with such friendly and helpful staff....many thanks
Richard Egger
24-Jan-20 12:43 PM
[Excellent]at this point all seems good ,tec's very helpful. thanks
Bob Johnson
24-Jan-20 12:52 PM
[Excellent]Kevin was a great help in making the connection process from my laptop too the new printer a painless exercise. Thanks Kevin.
Greta Eichel
24-Jan-20 1:33 PM
[Excellent]Your patience is unbelievable. If I was the tech I would have thrown me (Greta) out the window.
Dyanna Hurley
24-Jan-20 3:46 PM
[Excellent]Tech did a nice job fixing the problem
Kenneth Boling
24-Jan-20 4:54 PM
[Excellent]Thanks Much
calvin todd sr.
24-Jan-20 5:25 PM
[Excellent]Tech personnel very good at their work--very professional---really like the customer service feed-back--willing to listen and take charge of problems and getting solution--that are positive--thank you for your service and time---calvin todd sr.
Stanley G. Haas
24-Jan-20 5:30 PM
[Excellent]Very nice help
Bruce Macdonald
24-Jan-20 5:50 PM
[Excellent]I was very satisfied with the help I received, the tec. was very knowledgeable and fixed my problem .
Robert E Walker
24-Jan-20 6:19 PM
[Excellent]Most accommodating &professional with patience ! Thank You !
Alice McIver
24-Jan-20 7:54 PM
[Excellent]Max was wonderful in correcting my issue quickly and efficiently. Thanks, Max.
Edwin D Santiago
24-Jan-20 11:14 PM
[Excellent]My thanks to the team Robbin and Sierra you guys were awesome. Good job!
Daniel Dail
25-Jan-20 8:27 AM
[Excellent]good
Andrew Watkinson
25-Jan-20 10:31 AM
[Excellent]Thank you for your full support.
Robert E Persson
25-Jan-20 12:48 PM
[Excellent]As I wrote to your company prior to this message, "Just throw back the small fish when fishing". But keep the BIG ones for dinner. Bob Persson Senior Project Engineer John F. Kennedy Space Center Forty Years (Retired)
dianna holt
25-Jan-20 3:26 PM
[Excellent]i didnt realize my lap top was in such a mess. THANK YOU very much again for all your help on the printer and my lap top Lynne Holt
Elaine DeAugusta
25-Jan-20 5:39 PM
[Excellent]Sierra is very professional and knowledgeable and extremely willing to help. thank you.
Linda Pierson
25-Jan-20 8:12 PM
[Excellent]the person helping me was Great,
Bill Spilka
25-Jan-20 8:16 PM
[Excellent]Tech (Dale?) was VERY Knowledgeable, friendly and polite. He solved my problem in a matter of seconds! He is a great asset to Sapphire & deserves a raise!
Gertie Jefford
26-Jan-20 11:16 AM
[Excellent]always great service
Dyanna Hurley
26-Jan-20 1:50 PM
[Excellent]If I was more tech savvy The tech probably could of fixed the problem quicker but he was fabulous.
Barbara Horrell
26-Jan-20 3:29 PM
[Excellent]I was very happy with the outcome of my problem and will definitely use Sapphire again. The only criticism I would have is sometimes they are without patience with their customers. I know this from past experiences I've had with them. Sometimes a customer will ask questions that seem irrelevant to the technician, however the technician needs to realize that what they are doing is totally Greek to to customer and they need to be more understanding of why the customer is asking the questions. Overall, I feel they are qualified to repair computer/printer problems no matter what they are. Thank you for fixing my problems.
Fred Schoneboom Sr.
26-Jan-20 6:09 PM
[Excellent]You deserve a gold star!!!!!!!
Edwin D Santiago
26-Jan-20 7:39 PM
[Excellent]Thank you again Sapphire team done a great job on my PC, keep the good work going!
Dorothy Alderman
26-Jan-20 10:52 PM
[Excellent]Thank you!!
Carol Garnett
27-Jan-20 10:01 AM
[Excellent]We've been very happy with the service we've received so far & would definitely recommend this service to a friend..Thanks for your help solving all our computer issues when they arise..Carol & David Garnett
Janice Gray
27-Jan-20 11:02 AM
[Excellent]great service as always thank you
CHERYL WHATLEY
27-Jan-20 12:40 PM
[Excellent]Peter was very helpful and patient. Thank you a quick response.
Edwina Watkins
27-Jan-20 4:40 PM
[Excellent]Glad I had someone to call about this issue.
florence moore
27-Jan-20 6:53 PM
[Excellent]I'm satisfied with the service so far
Jim Rio
27-Jan-20 7:11 PM
[Excellent]Every time I use their service they have been spectacular
james moye
27-Jan-20 7:54 PM
[Excellent]good job thanks
Melvin Penney
28-Jan-20 7:08 AM
[Excellent]I hope this solution lasts more than two days this time
William Dixon
28-Jan-20 7:54 AM
[Excellent]thanks
Arthur Hinchliffe
28-Jan-20 9:50 AM
[Excellent]Have a great day!
Roy Cameron
28-Jan-20 10:14 AM
[Excellent]To this point in service to me I find that what is explained and done for me is excellent. A problem with false billing has been corrected as far as I know to this point
marcus riojas
28-Jan-20 1:35 PM
[Excellent]your tech are so kind and real tops on my problems. thank you for your concerns.
robert budd
28-Jan-20 5:17 PM
[Excellent]always there when I need you,
June Polloxk
28-Jan-20 6:55 PM
[Excellent]Agents were very clear on what they had done.
Patricia Shanks
28-Jan-20 7:43 PM
[Excellent]Dean was very professional and patient with me. He is a very good and knowledgeable Technician.
Loice Tucker
29-Jan-20 2:10 AM
[Excellent]I appreciate all the help I was give over such a long time and the time each technician took in calling me.
Michael Thoma
29-Jan-20 10:49 AM
[Excellent]Rodrick cleared my problems in minutes. Very helpful and polite.
Nora Wilson
29-Jan-20 2:05 PM
[Excellent]I always find the technicians very helpful and patient.
Rubie Boisvert
29-Jan-20 2:16 PM
[Excellent]very helpful
john hoffman
29-Jan-20 2:31 PM
[Excellent]she did a great job . john hoffman
Brian Gibb
29-Jan-20 2:45 PM
[Excellent]All of my business with Sapphire Softech has been very positive. The staff and level of computer "savvy" have always been good and the technologists are very pleasant to work with.
Nora Wilson
29-Jan-20 3:17 PM
[Excellent]I ALWAYS FINF YOUR TECHS VERY KNOWLEDGE VERY PATIENT AND GOOD TO DEAL WITH
Andrew Taub
29-Jan-20 4:56 PM
[Excellent]none right now
Debra Thomas
29-Jan-20 4:59 PM
[Excellent]your company and the people that work there are the best I would reckamend this company to all my friends keep doing what your doing keep it up your great
Norma Fuentes
29-Jan-20 7:31 PM
[Excellent]very satisfied and grateful for your services
Theresa Ingram
29-Jan-20 11:07 PM
[Excellent]I kept Thomas busy for over an hour. As confused as I was, he got me to understand and remember how to do the important tasks I WANT TO DO ALL BY MYSELF, when he or any other representative is not at "my side." I am happy with your company and will happily recommend your service to anyone who is eligible for it. What brand name products must people own to be eligible for your help and protection, $50. for a month, then a last payment of $50 for life coverage and free assistance. No other charge for this protection. they warranty their work and your computer. Have I got it right? Theresa - Penn Yan, New York
Theresa Ingram
29-Jan-20 11:08 PM
[Excellent]I kept Thomas busy for over an hour. As confused as I was, he got me to understand and remember how to do the important tasks I WANT TO DO ALL BY MYSELF, when he or any other representative is not at "my side." I am happy with your company and will happily recommend your service to anyone who is eligible for it. What brand name products must people own to be eligible for your help and protection, $50. for a month, then a last payment of $50 for life coverage and free assistance. No other charge for this protection. they warranty their work and your computer. Have I got it right? Theresa - Penn Yan, New York
betty dingreville
30-Jan-20 9:41 AM
[Excellent]Would appreciate some feedback on the issues you found.
Debra Thomas
30-Jan-20 11:58 AM
[Excellent]Like I said your people are GREAT tHANK YOU
Charles Codding
30-Jan-20 1:45 PM
[Excellent]Thank you for working on this until it is completed! I will send an email and check it out. Much appreciated!!!
Carol Garnett
30-Jan-20 1:50 PM
[Excellent]We are always satisfied with the service we receive from any of your agents..I spoke with Josh & he recommended a firewall security program as my security was at risk & offered me a special deal for $250 for 3 years..I accepted but explained I could not pay until February 12th. Jose said he would set it up today & call back on the 12th to receive payment from me. I did forget to mention if we still have to pay the $10 monthly which my husband David Garnett is paying or will the $250 take care of everything for the next 3 years..I will give them a quick call back..Spoke with John & he told me that when I pay the $250 the $10 will stop..I will have to speak with someone on the 12th when I call back.. Many thanks to the technicians again..Carol Garnett
EvaLynn Holt
30-Jan-20 2:33 PM
[Excellent]Thanks for being available and for being helpful, always. Also thank you for being so courteous.
Christine Ellis
30-Jan-20 2:42 PM
[Excellent]I often use your service and am very satisfied with it and the patience of the staff.
Janis Algee
30-Jan-20 5:10 PM
[Excellent]Very knowledgeable, competent, patient, easy to understand , polite,
jay vecchio
30-Jan-20 6:10 PM
[Excellent]Charles is very professional.
Ray Martin
30-Jan-20 11:31 PM
[Excellent]Thomas was helpful and professional. He solved my problem and called back to make sure everything was working. Thank you
Pauline Douglas
31-Jan-20 8:15 AM
[Excellent]john was very patient and helpful
Jim Rio
31-Jan-20 9:37 AM
[Excellent]Great as usual
Ralph Hilborn
31-Jan-20 1:05 PM
[Excellent]Jason did a very methodical job of explaining what was happening and I really appreciate that!
Ralph Hilborn
31-Jan-20 1:12 PM
[Excellent]Jason did a great job of helping me understand what was wrong and even proved to me that my problem was not my problem it was coming from my computer! Thanks Jason
Dennis Christopher
31-Jan-20 1:30 PM
[Excellent]Pleasant Experience ... Knowledgeable , Professional,
Linda Sonnonstine
31-Jan-20 2:19 PM
[Excellent]I very much appreciate the assistance and services provided by Ray with a new issue today and with other issues previously.
DOREEN SKROSKI
31-Jan-20 3:31 PM
[Excellent]always get good service, thanks.
Alan Trosino
31-Jan-20 3:59 PM
[Excellent]Roderick is a magician!!!
David Shiroda
31-Jan-20 5:15 PM
[Excellent]the service offered was explained well they performed the services that they said they were going to be perform and explained what did accurately.
denny anderson
31-Jan-20 5:45 PM
[Excellent]you fellas are amazing!!
denny anderson
31-Jan-20 5:45 PM
[Excellent]you fellas are amazing!!
Charles Codding
31-Jan-20 6:30 PM
[Excellent]thank you for the quick service.
Riichard Kasbarian
1-Feb-20 10:23 AM
[Excellent]Exceptional Service from Jennifer. Thank you, Rich.
Raymond Perrenoud
1-Feb-20 12:06 PM
[Excellent]Very competent technicians who quickly get my computer running like new again.
Reg Kwiatkowski
1-Feb-20 12:50 PM
[Excellent]most satisfied with Alex helping me out with the payment payment plan. thank you.
chone chatterton
1-Feb-20 1:04 PM
[Excellent]Always efficient.....and courteous.
Dorothy Alderman
1-Feb-20 2:08 PM
[Excellent]Thank you Adam. Your help is very much appreciated!
Harold Schrenk
1-Feb-20 4:10 PM
[Excellent]Good Job!
Patricia Shanks
1-Feb-20 5:30 PM
[Excellent]Sierra is very good and very patient. I was very pleased with helping me. Thank you
Linda Pierson
1-Feb-20 6:17 PM
[Excellent]Mr. Charles helped me l was Greatly satisfied' Thank you very much
J Guenard
2-Feb-20 6:57 AM
[Excellent]very pleased, all done very professional and quickly...
Reginald Joynson
2-Feb-20 8:49 AM
[Excellent]very good at sorting problems out
Fred Bryant
2-Feb-20 12:05 PM
[Excellent]Highly appreciative.
Christine Ellis
2-Feb-20 4:12 PM
[Excellent]As always the technician was polite,patient and helpful. Charles ,on this occasion, was very thorough and I am completely satisfied with the outcome.
Richard Kasbarian
3-Feb-20 9:24 AM
[Excellent]Jennifer Corrected this Problem Extremely fast and very Quickly
EvaLynn Holt
3-Feb-20 2:46 PM
[Excellent]Thanks to Max, great help, and very speedy!
Victoria Smith
3-Feb-20 4:15 PM
[Excellent]it is a comfort to have this security for our devices...thank you!
ralph tibbs
4-Feb-20 4:34 AM
[Excellent]you people are great and patient, today it took mr 40 minutes to be able to find a way to get to you, finely you had to suggest a way we could find each other, it worked. thanks again
Charles Bell
4-Feb-20 11:01 AM
[Excellent]I am impressed with the technicians knowledge and his ease with fixing my computer problems, I will continue to use your services in the future
Glenn F Hayner
4-Feb-20 11:30 AM
[Excellent]They work very professional and quickly to have the computer work fine again.
Esper Lee
4-Feb-20 11:54 AM
[Excellent]GREAT!
Ken Pearce
4-Feb-20 4:00 PM
[Excellent]job well done as usual thx!
joseph talerico
4-Feb-20 4:01 PM
[Excellent]quick and helpful
Lawreence Bridges
4-Feb-20 8:58 PM
[Excellent]Thank you very much for the fine professional service.
Janice Pate
4-Feb-20 10:33 PM
[Excellent]Thank our for helping understand my situation and giving me the solution.
Garry Boulden
5-Feb-20 12:00 AM
[Excellent]Thank Charles for helping me with my scanner
Beverly Smith
5-Feb-20 12:23 AM
[Excellent]Charles was polite, patient and knowledgeable. Thank you, Charles. Beverly Smith
Reg Kwiatkowski
5-Feb-20 1:18 PM
[Excellent]Thanks Rodwick you were very helpfull and efficiant with my problem.
Philip Johnson
5-Feb-20 2:31 PM
[Excellent]none at this time
Abraham Cohen
5-Feb-20 3:06 PM
[Excellent]very sasfied
Philip Johnson
5-Feb-20 3:13 PM
[Excellent]none at this time
Lois Duncan
5-Feb-20 3:30 PM
[Excellent]Great help today. I appreciated Jennifer's help and her effort to calm me down. She is a true asset to your team.
Steven Wald
5-Feb-20 3:44 PM
[Excellent]Many thanks, the support guy is GREAT.
john hoffman
5-Feb-20 4:36 PM
[Excellent]great team ,took out my trouble . john Hoffman
john hoffman
5-Feb-20 4:43 PM
[Excellent]great job well done john Hoffman
Adjarho Abu
5-Feb-20 4:49 PM
[Excellent]Keep up the good job. Thanks.
Bob Snoddy
5-Feb-20 7:09 PM
[Excellent]Appreciate Adam's time on my behalf.
Lesley Arnold
5-Feb-20 7:16 PM
[Excellent]very professional and very understanding of my low tech capabilities.
john nunes
5-Feb-20 7:29 PM
[Excellent]good
Bob Snoddy
5-Feb-20 9:07 PM
[Excellent]Appreciate Roderick's time and work.
Lawrence Bridges
5-Feb-20 10:08 PM
[Excellent]Excellent service, thanks.
willie Jones
6-Feb-20 10:32 AM
[Excellent]Good work
Gladys Reno
6-Feb-20 1:04 PM
[Excellent]Adam was very polite and did a great job solving my issue. Sapphire always does.
Melinda Repass
6-Feb-20 1:39 PM
[Excellent]Very satified
Janice Pate
6-Feb-20 3:12 PM
[Excellent]Great Help. Thanks
James Beighley
6-Feb-20 5:26 PM
[Excellent]I am able to understand when they talk. I can observe what methods they are going through. I feel good at joining your group for keeping my laptop in working order. Thanks
Ronald Smith
6-Feb-20 6:14 PM
[Excellent]NONE THANK YOU!
George Carey
6-Feb-20 6:46 PM
[Excellent]Always excellent service.
Dorothy Alderman
6-Feb-20 11:26 PM
[Excellent]Thank you Thomas for getting me going again and telling me to stop touching things if I don't know what they are for. lol.
Jane Casa
7-Feb-20 9:39 AM
[Excellent]I'll test my printer now
Michael Tilley
7-Feb-20 11:36 AM
[Excellent]Printer now OK thank you
vernon pitcher
7-Feb-20 12:21 PM
[Excellent]thank you very much for your help!
Dorothy Alderman
7-Feb-20 12:34 PM
[Excellent]Saved again. Thank U!
Marilyn Herbert
7-Feb-20 1:34 PM
[Excellent]very satisfied so far
Frank Winstel
7-Feb-20 2:22 PM
[Excellent]Did an excellent job. Thank you!
Roger Fulp
7-Feb-20 2:26 PM
[Excellent]NO
David Shiroda
7-Feb-20 2:31 PM
[Excellent]very helpful people were respectful and able to solve my problem.
Axel Asp
7-Feb-20 3:29 PM
[Excellent]Your have always be the best, Thank you
Bill Spilka
7-Feb-20 4:00 PM
[Excellent]Tech Adam was VERY helpful in trying to set up m y laptop but I have to have my son also do some work on my desktop becaUSE i AM HANDICAPPED & CANNOT REACH AROUND TO THE BACK FOR THE MOUSE DEVICE RIGHT NOW.
Twum Boateng
7-Feb-20 4:58 PM
[Excellent]The Technician, Alex, was very helpful, explained all the problems and recommended solutions to get it fixed, especially how to protect my IP address. I'm very grateful. Sapphire is a beautiful Company! Keep on the good job.
Edward Dence
7-Feb-20 6:29 PM
[Excellent]wonderful service!
RICHARD Bell
7-Feb-20 8:26 PM
[Excellent]great job
Frank Struss
7-Feb-20 10:53 PM
[Excellent]Pleased with service and appreciative of personnel patience while sorting through the problem.
Lawrence Bridges
8-Feb-20 5:06 AM
[Excellent]Excellent service, very professional. Thank you again. Lawrence Bridges
Peggy Driver
8-Feb-20 12:17 PM
[Excellent]I was very frustrated, Roderick the technical support was very helpful and courteous! Thank you for your help I really appreciate it!!!
Philip Johnson
8-Feb-20 12:18 PM
[Excellent]n
Mary Mumm
8-Feb-20 12:53 PM
[Excellent]Was very satisfied with tech. He answered my questions and explained what was happening to get virues on my computer. Sapphire co. has always fixed my problems. Thank you!
Luana Presler
8-Feb-20 1:27 PM
[Excellent]One of the best investments I have made for my business. They have rescued me from computer problems that had me going crazy.
Victor Zirul
8-Feb-20 1:33 PM
[Excellent]Sierra is very professional and prompt
James Beighley
9-Feb-20 2:36 PM
[Excellent]I am sorry to need your help all at once, but I am not a computer wiz. I thank you very much for all the help you have been giving me. JIM
Robert Pell
9-Feb-20 5:23 PM
[Excellent]Charles was very good in fixing my computer was very polite and through
Dorothy Crockett Alderman
9-Feb-20 5:31 PM
[Excellent]Thank you Sierra. I will remember what you told me today. Thank you so much. Maybe I am learning what I needed to know.
Lynnette Love
9-Feb-20 8:21 PM
[Excellent]Very efficient, thank you so much.
John Hall
10-Feb-20 10:36 AM
[Excellent]Well Done!!!
Christopher Colby
10-Feb-20 10:53 AM
[Excellent]Great
Lawrence Bridges
10-Feb-20 3:08 PM
[Excellent]Excellent service, thanks.
Frank Baker
10-Feb-20 7:43 PM
[Excellent]You have the best technicians in the industry, Thank you for the great service. On a scale of 1 to 10 your technician rates 11, Frank Baker
Michael Plaskett
11-Feb-20 12:17 AM
[Excellent]Another job well done by you. /Mike
JUDIE MARLAN
11-Feb-20 9:44 AM
[Excellent]NOT AFFILATED WITH ANY COMPANY
Charles Codding
11-Feb-20 2:07 PM
[Excellent]Great fast service. I appreciate it!
Marilyn Fehr
11-Feb-20 2:15 PM
[Excellent]very prompt & courtitious
Stuart Petree
11-Feb-20 2:40 PM
[Excellent]Your Technicians are extremely versed in Computer Language which is exactly what a novice (like me) needs. They react quickly and efficiently to my needs. Thank you. Stuart Petree 2/11/20
Edward Dence
11-Feb-20 6:22 PM
[Excellent]Excellent service - Aplus!
Margaret Otto
11-Feb-20 8:59 PM
[Excellent]I am quite satisfied with your service
jasper Smith
12-Feb-20 10:43 AM
[Excellent]Good Technician
Marilyn Fehr
12-Feb-20 11:25 AM
[Excellent]Very prompt & cautious, Thank you.
lloyd miller
12-Feb-20 11:58 AM
[Excellent]you are wonderful and very helpful
patrick devlin
12-Feb-20 4:19 PM
[Excellent]great service
Lorraine Savastano
12-Feb-20 7:23 PM
[Excellent]Took care of my laptop issues
Roberta Arrowsmith
12-Feb-20 7:56 PM
[Excellent]Thank you for all you help, knowledge and patience.
Lawrence Bridges
12-Feb-20 11:21 PM
[Excellent]Excellent service, thanks. LB
Donald Graham
13-Feb-20 9:18 AM
[Excellent]Love your service. always there when I need ya! thank you....
heather hayes
13-Feb-20 2:40 PM
[Excellent]thanks for your professional help. i will suggest it to my family
Dorothy Alderman
13-Feb-20 3:34 PM
[Excellent]Thank you again Sierra!
SUSAN FRY
13-Feb-20 3:41 PM
[Excellent]James was awesome
Robert Sittig
14-Feb-20 1:36 PM
[Excellent]Thank you!!
James Beighley
14-Feb-20 2:00 PM
[Excellent]She informed me on the proper way to remove items myself. I am grateful for that.
Robert Sittig
14-Feb-20 2:38 PM
[Excellent]Thank you!
Joy Goodwin
14-Feb-20 4:31 PM
[Excellent]Dean completed the tune up on my computer. I am very pleased with the service that I received. Thank you.
Mike Riba
14-Feb-20 4:38 PM
[Excellent]ecelent help every time
Lawrence Bridges
15-Feb-20 7:11 AM
[Excellent]Thank you for getting system back up and running.
Patsy Paterson
15-Feb-20 8:30 AM
[Excellent]Not sure this is fixed yet. Am skeptical. Will see if it is ok.
Carol Wilson
15-Feb-20 9:00 AM
[Excellent]Enjoy having your team as support. Thanks!
June Davies
15-Feb-20 11:53 AM
[Excellent]Great work!!! Now I can relax.
Lawrence Bridges
15-Feb-20 12:14 PM
[Excellent]Adam, thank you for getting this old man computer/printer back. Excellent work.
Linda Molencupp
15-Feb-20 1:35 PM
[Excellent]Max is the best
Linda Molencupp
15-Feb-20 1:35 PM
[Excellent]Max is the best
Nesakumar Gulasekharam
15-Feb-20 3:21 PM
[Excellent]Thank you. Appreciate input from Alex
Larry Benton
15-Feb-20 6:49 PM
[Excellent]I am extremely satisfied with Sapphire Softech Solutions. Thank you.
Lawrence Bridges
15-Feb-20 9:01 PM
[Excellent]I appreciate all the help your crew has helped me getting this printer to work.
Lawrence Bridges
15-Feb-20 11:26 PM
[Excellent]Thanks for all the help.
Harold Adams
15-Feb-20 11:59 PM
[Excellent]NONE
Kay Proctor
16-Feb-20 12:33 AM
[Excellent]The representative said he would call back, but did not. I kept waiting, but saw this form pop up on my screen. That's fine; I don't need a call back, but please clarify that you will only call if there is a problem to talk about.
Larry Roznowski
16-Feb-20 11:18 AM
[Excellent]Thank you
Patricia Goldbach
16-Feb-20 1:42 PM
[Excellent]Adam was efficient and friendly. I appreciate your service.
Doyce Coates
16-Feb-20 2:37 PM
[Excellent]Charles has been very help full thanks much.
Doris Wakefield
16-Feb-20 5:13 PM
[Excellent]thisis one of the best things I have done for my computer. Thank you for the service.
Cathryn Alschuler
16-Feb-20 7:31 PM
[Excellent]Thank you
Govergo Akoi
16-Feb-20 10:05 PM
[Excellent]Great job
Barbara Veon
17-Feb-20 10:53 AM
[Excellent]Very satisfied with the technician who helped me.
Robert E Persson
17-Feb-20 12:09 PM
[Excellent]Appreciate the good service!
Paul Stemper
17-Feb-20 12:40 PM
[Excellent]Always appreciate your help. Most professional. Keep up the good work!
Lynda Mole
17-Feb-20 12:59 PM
[Excellent]Max did a fantastic job today with setting my printer back to it normal condition.. He worked very hard on getting it working again.. A Big Big Thank You To Him!!
Janet E Brown
17-Feb-20 1:21 PM
[Excellent]Thank you Max !
Frank Gordon
17-Feb-20 2:40 PM
[Excellent]I wish to thank all who have helped me on each of my calls
magnolla belcher
17-Feb-20 5:08 PM
[Excellent]I THANK YOU SO MUCH
Johnny Thompson
17-Feb-20 8:18 PM
[Excellent]Outstanding Services, Love it!
Maryann Bush
17-Feb-20 8:19 PM
[Excellent]Very professional and explained fully
tamara perez clausen
17-Feb-20 11:45 PM
[Excellent]always amazing help thank you! Tamara
Marilyn Hill
18-Feb-20 1:23 PM
[Excellent]Very good service and help from Rodrick
BEATRICE COPEN
18-Feb-20 2:35 PM
[Excellent]very efficent
heather hayes
18-Feb-20 3:05 PM
[Excellent]you guys are always prompt, polite and efficient. thanks again!!!
Bill McWhirter
18-Feb-20 4:02 PM
[Excellent]You have always came thru for me when I need technical hwlp. Thanks again you save my day.
Larry Goldstone
18-Feb-20 4:25 PM
[Excellent]Very good service. Thank you.
ROBERT PIERSON
18-Feb-20 6:42 PM
[Excellent]Extremely happy with service I received with the tech!!!!! Adam
Dorothy lderman
18-Feb-20 8:53 PM
[Excellent]Thank you Sierra. No doubt I will need help again!
Dorothy Alderman
18-Feb-20 9:26 PM
[Excellent]Thank you!
jose pena
18-Feb-20 10:04 PM
[Excellent]Charles, the service tech was very professional and courteous. Very patient and understanding in his ability to quickly respond to my problem and solve it quickly. I am very impressed and appreciative! Dr. Jose C. Pena
Marilyn Fehr
19-Feb-20 2:49 AM
[Excellent]Thank you for spending so much time and having the patients with me. I truly appreciate it. Again Thank you!
Linda Maislin
19-Feb-20 7:02 AM
[Excellent]Excellent service. Thank you.
James Doherty
19-Feb-20 9:58 AM
[Excellent]John was very knowledgeable, thorough and courteous.
Marilyn Fehr
19-Feb-20 12:35 PM
[Excellent]Support staff spent a lot of time explaining everything to me. Was very courteous & helpful. thought I had lost all my stuff but support found it and brought it back! Thank you
william buckley
19-Feb-20 2:30 PM
[Excellent]Thank you!
valerie holloway
19-Feb-20 2:44 PM
[Excellent]talked to james and he was very helpful
Annette Y Crane
19-Feb-20 3:43 PM
[Excellent]Excellent customer service. Thank you.
JIM NOLTE
19-Feb-20 4:20 PM
[Excellent]GREAT GROUP TO WORK WITH!
Ben Granado
19-Feb-20 8:20 PM
[Excellent]Excellent Service
George Carey
19-Feb-20 10:46 PM
[Excellent]Charles did an excellent job assisting me.
marilyn Fehr
20-Feb-20 10:20 AM
[Excellent]Was able to fix my problem promptly and politely. Thanks again for your professional service.
Peter Marsden
20-Feb-20 11:20 AM
[Excellent]Great job done!
Kathleen McClung
20-Feb-20 1:14 PM
[Excellent]I enjoy the interaction with the techs. While professional they are very personable also. I have received more assistance than I anticipated, as they are very patient and kind.
Julie Claussen
20-Feb-20 1:24 PM
[Excellent]We appreciate your help with everything, thank you & God bless you! Jesus is my Savior! He died on the cross to pay for all of my sins so I can be in heaven with Him someday! I believe this; do you? He died or you, too, because He loves you!
Gus Dekrell
20-Feb-20 6:43 PM
[Excellent]very good tec very good and patient
Naomi Gilligan
21-Feb-20 12:45 AM
[Excellent]Knowledgeable, supportive, and very helpful. Thank you so very much
David Norman
21-Feb-20 8:42 AM
[Excellent]Thank you so much great work best regards Dave Norman
Claudia Stone
21-Feb-20 12:29 PM
[Excellent]Jennifer was tenacious in getting the printer setup problem solved to my satisfaction.
Penny Pine
21-Feb-20 1:53 PM
[Excellent]It was to have you working on my computer again.
James Cobb
21-Feb-20 3:58 PM
[Excellent]You have saved me on many occasions , forever greatful!
Deborah J Cornwall
21-Feb-20 4:49 PM
[Excellent]Thank you, as usual great work.
James Cobb
21-Feb-20 5:28 PM
[Excellent]Always successful with your group, Thank You so much!
robin potter
21-Feb-20 6:40 PM
[Excellent]Good all round
JettieMarie Boyd
21-Feb-20 8:35 PM
[Excellent]The last operator i spoke to told me the payment was not taken out the account but that it was only authorized, i checked the account and it was deducted, Please be sure to reverse the transaction within 3 days as promised. Other than that service was A++ and the supervisor was great as well and has pride in this organization.
Dorothy Alderman
22-Feb-20 10:08 AM
[Excellent]Satisfied with service.
Miles Shawley
22-Feb-20 12:29 PM
[Excellent]Thank you for the exellent service provided
Denise Richard
22-Feb-20 1:42 PM
[Excellent]Very impressed with the technical assistance and the courtesy of the technician.
Penny Pine
22-Feb-20 1:47 PM
[Excellent]Thanks so much.
Dorothy Alderman
22-Feb-20 6:18 PM
[Excellent]thank you Peter!
Marcos Moreno
23-Feb-20 12:20 PM
[Excellent]thank you , keep it up
Miles Shawley
23-Feb-20 4:02 PM
[Excellent]Thank everyone who helped us repair our computer and recover our dated. Your service was excellent. Miles Shawley
sandra Barker
24-Feb-20 5:36 AM
[Excellent]as always the most wonderful response and help and support...thank you
Dennis Christopher
24-Feb-20 10:06 AM
[Excellent]very good service
robin potter
24-Feb-20 11:13 AM
[Excellent]Very helpful and polite
Jean Clark
24-Feb-20 1:17 PM
[Excellent]Thanks for always being there when help is neede and in a timely manner.
Jennie Stringfellow
24-Feb-20 1:22 PM
[Excellent]I had no idea this service was available until I called HP service help line and I am so pleased . Everyone I talked to explained to me what was happening and the communication efforts were so helpful. Thank all of you.
Susan Salvati
24-Feb-20 3:16 PM
[Excellent]Thank you, good speaking to Dean.
Georgia D Copland
24-Feb-20 5:10 PM
[Excellent]It is so comforting to know you are there. Thank you
MARY WOOTTEN
24-Feb-20 5:36 PM
[Excellent]NO THANK YOU
Donald Kirk
24-Feb-20 6:29 PM
[Excellent]My experience with Sapphire Softech Solutions has been very positive. They respond rapidly, diagnose the problem and fix it quickly.
marvin featherston
24-Feb-20 7:15 PM
[Excellent]Thanks for the help
J Angela Hardin
24-Feb-20 7:39 PM
[Excellent]I always receive fantastic help from SSS LLC. Everyone is so patient with me. Thanks for being there for me!
Donald Bedard
24-Feb-20 7:55 PM
[Excellent]Sebastain did a great job. Thank-You
Larry Larson
24-Feb-20 8:52 PM
[Excellent]called once before and never did get a call back for a different problem a few weeks ago. It has since been resolved
Barbara Horrell
24-Feb-20 10:08 PM
[Excellent]Charles was very helpful in fixing my computer. There are other issues that need attended to, so I will call back another day. I don't know if the information which was already written in the e-mail he had me send was exactly accurate, as I am not a computer specialist. Hopefully everyone is being honest in their endeavors to perform the work they stated.
Gloria Campbell
25-Feb-20 10:11 AM
[Excellent]John, thank you very much for your help!
Ronald LLOYD
25-Feb-20 7:27 PM
[Excellent]Worked on communication problems on the existing Epson XP-446 printer. Resolved the connection issues.
Robert Evans
26-Feb-20 12:29 AM
[Excellent]Very please with my technician and his service to me
Loretta Johnson
26-Feb-20 10:54 AM
[Excellent]Thank you all for the great service. Both computers are working and the printers also. I was so afraid that this was a scam because I am 70 years old and always hear about scams to older people. I feel confident that you are a good company. Loretta
Robert Evans
26-Feb-20 12:29 PM
[Excellent]Great service
June Davies
26-Feb-20 4:12 PM
[Excellent]I deeply appreciate the patience with which I was treated.
Linda Sierra
26-Feb-20 4:22 PM
[Excellent]Fast and friendly service. Takes the time to explain any issues or questions that I have.
George Will
26-Feb-20 7:16 PM
[Excellent]Excellent service.
Ivan Jesperson
26-Feb-20 9:27 PM
[Excellent]Sjerra was very helpful, patient and resourceful. Much pleased. Ivan Jesperson
Jeannie Hubley
27-Feb-20 8:49 AM
[Excellent]I just want to thank you for the excellent service. I love that I do not have to take my computer an hour away to get problems solved.
Karen Soley
27-Feb-20 9:52 AM
[Excellent]I appreciate being able to call in and have these monthly 'checkups'. Thank you for your service!
Dorothy Alderman
27-Feb-20 11:36 AM
[Excellent]Great on 2/26 and 2/27
donald sanders
27-Feb-20 11:44 AM
[Excellent]MY ratings and response apply to Thomas only. The exact opposite of these ratings apply to Jennifer Gordon very unsatisfactory. On the phone with her for 1hour 15 minutes before Thomas took over Don Sanders
Jeannie Hubley
27-Feb-20 3:27 PM
[Excellent]You guys are very efficient.
Dale Walsh
27-Feb-20 4:00 PM
[Excellent]I have not used your services enough times to recommend them to others
John Postuma
27-Feb-20 4:14 PM
[Excellent]Thanks for your help for slow learners like myself.
Diane McBride
27-Feb-20 5:04 PM
[Excellent]Work on my laptop was speedy and thorough. The technician was courteous and knowledgeable.
Jerry Johnson
27-Feb-20 8:31 PM
[Excellent]Much faster than contacting H-P!
John F sanchez
28-Feb-20 5:13 AM
[Excellent]love your service and your people are fast and friendly
margaret Boudreault
28-Feb-20 9:56 AM
[Excellent]Keep up the great work
Doreen Evans
28-Feb-20 2:16 PM
[Excellent]After 3 years we are very satisfied with the service we have received from Sapphire Softtech Solutions. They have been very courteous and helpful. I am really happy that I now have 18 months without a payment and then have the option to renew my contract at the end of that time. They let me know all along the way of fixing my computer what they were doing. It was also very nice that I didn't have to haul my computer out of the house and down to a computer tech place to have it fixed. I have been very pleased and have my virus protection through them as part of my contract.
Janet Buckley
28-Feb-20 2:16 PM
[Excellent]You guys are the best! I know someone is ALWAYS there to help me.
Glenn F Hayner
28-Feb-20 3:14 PM
[Excellent]They worked immediatly to fix my problem.
Gary Ross
28-Feb-20 3:19 PM
[Excellent]Everything went well.
Robert E Shirley
28-Feb-20 5:36 PM
[Excellent]Thanks
MaryEllen Brown
28-Feb-20 8:20 PM
[Excellent]I appreciate the help and work that Sebastian has devoted to the problem(s) I have. He has been very professional and so patient with me! Thank you!
puckett gary
29-Feb-20 10:10 AM
[Excellent]Max , was very helpful to me , thank you Max
Fomia Salameh
29-Feb-20 10:37 AM
[Excellent]THANK YOU SO MUCH
OWEN COMBS
29-Feb-20 10:58 AM
[Excellent]Just glad Peter knew what to do and how to fix things/
Fomia Salameh
29-Feb-20 11:07 AM
[Excellent]thank you
Cesar Melo
29-Feb-20 11:34 AM
[Excellent]Sam is a very outstanding and helpful member of your team> I have been a long time Canon product user and will continue to use your products and team members like Sam solidifies 1 the reasons why I choose your products.
Myra Bjorn
29-Feb-20 11:46 AM
[Excellent]technicians very patient when explaining.
Shirley Gorney
29-Feb-20 12:38 PM
[Excellent]The tech was very friendly and satisfying to me ,especially me living in a analog world .THANK YOU SO MUCH
Gail Nadeau
29-Feb-20 2:59 PM
[Excellent]always satisfied with Sapphire tech people!
Teresa Edwards
29-Feb-20 3:39 PM
[Excellent]Thank you
Vladimir Payshev
29-Feb-20 4:55 PM
[Excellent]Mr, Gavin Jackson was extremely professional and very helpful. He provided for me all necessary information needed. I appreciated his help !!! Thank you ! Best regards, Vladimir Papyshev
Fomia Salameh
29-Feb-20 11:02 PM
[Excellent]you've been a great help to me ... thank you so much
Dan Redd
1-Mar-20 1:31 AM
[Excellent]Charles was very knowledgeable and professional. He handled my problem very quickly.
mijanou marretta-Lewis
1-Mar-20 10:07 AM
[Excellent]Max was great and helped me get my printer back on line. I really appreciate his help and education of my printer. Way to go Max!!
Walter Parrish
1-Mar-20 10:17 AM
[Excellent]great job.thank you
Kenneth Gillan
1-Mar-20 1:12 PM
[Excellent]Past services that I have been provided with have been more than expected, so, no complaints...
Patricia Shanks
1-Mar-20 2:30 PM
[Excellent]You are awesome, thanks
Patricia Kjolhede
1-Mar-20 3:17 PM
[Excellent]I am very pleased with the service I received today from Sapphire. Thank you.
larry crickard
1-Mar-20 5:51 PM
[Excellent]Quick and easy!
Louis Brousseau
1-Mar-20 6:42 PM
[Excellent]I've used your services several times in the past few days with great satisfaction.
Troy Miller
2-Mar-20 1:33 AM
[Excellent]Y'all do very good work... :)
Jane Clarke
2-Mar-20 10:42 AM
[Excellent]The service was fast and the process was clearly explained. Thank you for your help!
Kenneth Clark
2-Mar-20 11:19 AM
[Excellent]The technician did a good job helping me with my scanner problem. My only problem was with the static on the call. He called me back but every time he spoke the static drowned out his voice. I think the problem may have been with his headset. I didn't have this problem with Saturday's call or with my phone
Brenda Gilsinger
2-Mar-20 2:10 PM
[Excellent]Thank you
patti tucker
2-Mar-20 3:21 PM
[Excellent]So impressed with the prompt service and the seamless solutions.
Louise DePasqual
2-Mar-20 4:19 PM
[Excellent]My rating of tech excellent, kind, most of all patient !!!!!!!
john hoffman
2-Mar-20 5:04 PM
[Excellent]thank you adam great job done john
larry manley
2-Mar-20 7:20 PM
[Excellent]thanks for being so timely
Editth Delonay
2-Mar-20 7:30 PM
[Excellent]Thank you very much!!
Paul Nadeau
2-Mar-20 9:28 PM
[Excellent]Thomas and Dean assisted with my problem, and were VERY helpful ! My thanks to both of them !!
Robert Evans
2-Mar-20 11:13 PM
[Excellent]Thanks for a job well done
James Beighley
3-Mar-20 8:14 AM
[Excellent]Fast service. I am happy to get things promptly and completely done. Thank you very much
kevin enwright
3-Mar-20 9:08 AM
[Excellent]Saphire corrected disruptions caused by my internet provider by shutting off my service for non-payment which was in fact my brother's issue and not my service as i pay bills on time. Thank you for correcting such a mess.
Elaine M. Evans
3-Mar-20 9:08 AM
[Excellent]So happy that you could help me when things happen on my computer. Jennifer was great.
Raymond Ross
3-Mar-20 11:04 AM
[Excellent]Thank You!
Michael Kulan
3-Mar-20 11:30 AM
[Excellent]John was an excellent technician!
Mary McFarlane
3-Mar-20 1:18 PM
[Excellent]Patient and thorough service professional. Thank You
Patricia Mendoza
3-Mar-20 4:10 PM
[Excellent]Saved my life again. Thank you
Paul Nadeau
3-Mar-20 5:12 PM
[Excellent]Daniel, one of the Technicians at SSS. LLC, repaired my laptop, as I had severe problems connecting with Outlook ! He also corrected the very long delay I was experiencing when sending an email ! He did a wonderful job of resolving my problems !! Thank you for employing quality technicians such as Daniel !!! Thanks !!
Carole North
3-Mar-20 8:18 PM
[Excellent]Dean was wonderful and solved my problem. He was very polite and very helpful.
James Johnson
3-Mar-20 9:36 PM
[Excellent]good experienced people, fast service
Joseph Lizama
4-Mar-20 2:17 AM
[Excellent]My customer number is SSS118994. I dealt with 3 Sapphire technicians after purchasing an HP printer and encountering a problem right away. The first technician was excellent and created an enjoyable environment for dealing with my problem which had to do with trying to print wirelessly. The next day I was experiencing a problem with the paper jamming without exception. I called the second technician. He was professional and helpful. That technician recommended returning the printer, getting another new printer and contacting Sapphire again. I configured the new printer myself based on the experience that I had with the first two technicians. I then called Sapphire and spoke to the third technician. Since everything was already working fine, that call was brief as the technician checked and verified that everything was indeed working fine.
Paul Soutahrd
4-Mar-20 10:04 AM
[Excellent]I had a little difficulty between Charles and me on a few occasions due to dialect differences. I will commend him that he was understanding and we worked through these moments to my satisfaction. He accomplished the feature that I was desiring to add-that of scanning.
roxie roundy
4-Mar-20 11:01 AM
[Excellent]always fast and complete help.
Richard J Castruita
4-Mar-20 2:34 PM
[Excellent]Thank you very much for you Help
Sherry Perkins
4-Mar-20 3:24 PM
[Excellent]The technician was very patient and helped solve my problem promptly. Very much appreciate Dean and John's help!
Rodney K Raines
4-Mar-20 3:29 PM
[Excellent]Thanks
paula bolten
4-Mar-20 4:56 PM
[Excellent]n/a
Louise DePasqual
4-Mar-20 10:48 PM
[Excellent]EXCELLENT SERVICE - YOUR PEOPLE ARE ALWAYS POLITE, PATIENT, HELPFUL....
Dorothy Ortiz
5-Mar-20 2:27 AM
[Excellent]Awesome service and very quick Thank you
Robyn Bullard
5-Mar-20 10:03 AM
[Excellent]I would strongly suggest you get your technicians "noise cancelling" headphones. I could hear all the other people who were not helping customers having fun, joking, and saying things customers should not hear. It's very distracting and loud.
Paul Stemper
5-Mar-20 10:36 AM
[Excellent]Thank you for your patience!
Paul Stemper
5-Mar-20 10:39 AM
[Excellent]Keep up the great work!
Stan Crowther
5-Mar-20 10:40 AM
[Excellent]Good job - well done.
Holly Bronstein
5-Mar-20 1:17 PM
[Excellent]I think this is a great service and recommend you to my friends and family. The only thing that would be good is to try to eliminate some of the back ground noise when speaking with a technician as it is difficult to hear the technician when they are speaking over the phone. Thanks again.
isaac green
5-Mar-20 2:10 PM
[Excellent]The Tech. was very friendly, and knew is job. I will use this company again in the further. Respectfully submitted, Mr. Isaac Green
Robert Evans
5-Mar-20 3:06 PM
[Excellent]Very Professional, timely, courtesy, knowledgeable, overall, a job well done. Thanks very much
marvin featherston
5-Mar-20 5:04 PM
[Excellent]great service
sandra johnson
5-Mar-20 5:56 PM
[Excellent]Took a while few hours but well worth the wait thank you
Linda Pierson
5-Mar-20 6:23 PM
[Excellent]Sierra was a very nice person she explain everything to me Thank you,
FRANK LEE
6-Mar-20 12:33 PM
[Excellent]GOOD WORK AND VERY FAST
James Beighley
6-Mar-20 1:55 PM
[Excellent]It has been awhile but suddenly I had trouble with my printer. I had to call for service twice in 5 days. I had quick and enjoyable service.
stuart Petree
6-Mar-20 4:21 PM
[Excellent]As usual, your technicians have done an amazing job for us. Thank you very much. Stuart
Barbara Brassington
6-Mar-20 5:03 PM
[Excellent]thanks so much,, seems to be working fine!
Richard J Castruita
7-Mar-20 12:14 PM
[Excellent]Thank you very much for you Help
Daviod J. Riley
7-Mar-20 12:48 PM
[Excellent]Great Job!
Patricia Kassebaum
7-Mar-20 12:49 PM
[Excellent]Thanks for your patience and help...you are great!
Carol Barnes
7-Mar-20 7:16 PM
[Excellent]Adam was patience and he resolve the printer issue. Thank you for all your help, Adam. A well-deserved pay increase.
BILL SPILKA
7-Mar-20 7:17 PM
[Excellent]Technician RODERICK is a GENIUS! He is VERY knowledgeable, friendly, helpful, listens well - and most of all, he is VERY PATIENT with my ignorance of how things work! He is a great asset to Sapphire & deserves a raise! ( :-}D )
Victor Zirul
8-Mar-20 12:37 PM
[Excellent]Adam was very patient and professional.
Mary Pattison
8-Mar-20 3:08 PM
[Excellent]thank you
Clyde Fessler
8-Mar-20 3:20 PM
[Excellent]Charles did a fantastic job! He was very patient and helped solve the problem.
Ralph McAlister
8-Mar-20 4:41 PM
[Excellent]All agents have been very helpful.
Raymond Ross
8-Mar-20 6:30 PM
[Excellent]Thank You Thomas! Great Service as always. Be Well. Raymond Ross
francois tousignant
8-Mar-20 7:08 PM
[Excellent]Charles was efficient and competent. was a pleasure to have as technician
Patricia Slaughter
8-Mar-20 9:00 PM
[Excellent]Charles was very efficient and professional in helping me to resolve my issue. I also appreciate the tips he gave me to keep in mind moving forward. thank you!
Mary Carter
8-Mar-20 11:48 PM
[Excellent]So far, so good. Thanks!!
Loretta Wagner
9-Mar-20 11:55 AM
[Excellent]Your employees are always cordial and professional . Thank you Daniel
LOUELLA Johnson
9-Mar-20 12:04 PM
[Excellent]i tried for hours you fixed in minutes thank you so ,uch
Lorraine Savastano
9-Mar-20 6:51 PM
[Excellent]Pleased with the service
Diane Marcinek
9-Mar-20 6:59 PM
[Excellent]Your staff has always been helpful and courteous.
Walter Freybe
9-Mar-20 7:11 PM
[Excellent]Thomas helped me first but it seems there was a problem left over. Peter solved it. RThank you
Mary Moore
9-Mar-20 8:14 PM
[Excellent]Thank you very much for our time and patience.
Heather Hutcheson
9-Mar-20 8:18 PM
[Excellent]Very fast and efficient. Love this about Sapphire.
Mark Rosenberg
10-Mar-20 2:59 PM
[Excellent]Max did a great job!!! Mark
Louise DePasqual
10-Mar-20 4:36 PM
[Excellent]Young man was very patient, understanding and kind.,....He deserves a complement from "the boss" !!!
zoli szentivanyi
10-Mar-20 5:12 PM
[Excellent]very convenient repair work and I like that.
GUS Dekrell
10-Mar-20 5:24 PM
[Excellent]great job,all is good!us
James McCoy
10-Mar-20 5:54 PM
[Excellent]Rodrick is a understanding fellow. He is a problem solver also . Thank You
Dennis Van Goor
10-Mar-20 7:50 PM
[Excellent]He fixed it and i am very satisfied
Mary Ford-Francis
11-Mar-20 9:50 AM
[Excellent]N/A
Robert O'neill
11-Mar-20 1:57 PM
[Excellent]very happy with support
David Shepard
11-Mar-20 2:56 PM
[Excellent]the rep was very patient and courteous
Robert Arguello
11-Mar-20 3:14 PM
[Excellent]Thank Ya'll for your services.
Thenette Lewisd
11-Mar-20 4:07 PM
[Excellent]I"m very happy with the services we received today, if not for getting the help from your technician we would of been unable to copy vital information we needed to hand out.
Edward Dence
11-Mar-20 7:08 PM
[Excellent]Service was excellent!
Christopher Colby
11-Mar-20 7:42 PM
[Excellent]Great Service !!!!!!!!!!!!!
Teresa Wine
11-Mar-20 7:56 PM
[Excellent]Thank you so much for your help
Robert Evans
12-Mar-20 10:42 AM
[Excellent]As usual. proficient, thorough and timely. another job well done
Larry Comfort
12-Mar-20 11:39 AM
[Excellent]Your technicians are so very helpful, never have we received such quick service. Thank you
Frank Lane
12-Mar-20 11:54 AM
[Excellent]good work, thank you
isaac green
12-Mar-20 2:07 PM
[Excellent]thanks for your patient, be bless
Sue Mann
12-Mar-20 2:44 PM
[Excellent]THANK YOU DANIEL AND KEVIN!!!!!
Sylvia Williams
12-Mar-20 6:48 PM
[Excellent]Your technician was very patient and helpful!!
Edward Dence
13-Mar-20 7:48 AM
[Excellent]Excellent service
Richard Shimmi
13-Mar-20 11:34 AM
[Excellent]Technician John was patient, helpful and resolved problems
Edith Joyner
13-Mar-20 11:47 AM
[Excellent]I believe the technician who said the automatically downloaded file is safe or has been removed.
Richard Kasbarian
13-Mar-20 1:25 PM
[Excellent]Thomas, did a great job taking care of my Problem Thank you
Edythe Hulet
13-Mar-20 2:47 PM
[Excellent]Your tech guys were awesome.
Bobby Starnes
13-Mar-20 3:37 PM
[Excellent]No John it has been a pleasure to have you help me, you are a great TECH Thanks for your patients.Bobby Starnes over and out. from this side.
Sue Mann
13-Mar-20 4:07 PM
[Excellent]I am an "elderly" woman and I have basic computer knowledge, but I could not have accomplshed everything that was done in the last 24 hours without the help of your staff. I am very grateful! I will be looking to Sapphire Soft Tech Solutions if I need help with other issues in the future and will refer you to friends and family.
Peter Sypien
13-Mar-20 4:12 PM
[Excellent]Great people to work with. Friendly and knowledgeable
KATHY SLADE
13-Mar-20 5:11 PM
[Excellent]THE ENTIRE TEAM ARE HELPFUL AND NICE
Bill Spilka
13-Mar-20 5:33 PM
[Excellent]I have already written a detailed evaluation of Daniel. He is a VERY fine technician & is knowledgeable, friendly & very efficient! He is a great asset to Sapphire & should be commended & given a raise!
Nancy Weljkovic
13-Mar-20 6:12 PM
[Excellent]Always happy with the professional, efficient service I receive from the reps. Thank you!
Connie Araiza
14-Mar-20 1:00 AM
[Excellent]Always fixes my issues. Thank you
Christine Thomson
14-Mar-20 1:27 AM
[Excellent]So glad you are available 24/7
Frank W. Dicorte
14-Mar-20 10:41 AM
[Excellent]Sapphire has always done my service very very satisfactory. I would highly recommend them to anyone. I have never been more satisfied with any other service like there's. it is probably one of the best investment I have ever made. Frank W. D.
James Carter
14-Mar-20 11:13 AM
[Excellent]Thank you Max an Peter
RALPH TOWNSEND
14-Mar-20 11:14 AM
[Excellent]I appreciate the work done to rectify my problems. Thanks folks!
Leslie Baran
14-Mar-20 1:51 PM
[Excellent]Wonderful...Daniel was patient and completed the task 100% Happy to know such service is available
James Marsh
14-Mar-20 4:41 PM
[Excellent]Excellent Service and technicians were very pleasant and knowledgeable.
Paula Marsh
14-Mar-20 6:22 PM
[Excellent]Excellent service and very helpful technician
carrie sweeney
14-Mar-20 8:32 PM
[Excellent]STEVE JOHNSON WAS SO POLITE AND PATIENT WITH ME WITH LL MY QUESTIONS. THANK YOU STEVE FOR YOUR INFORMATION.
Robert Pierson
15-Mar-20 10:50 AM
[Excellent]Max, was very polite and courtesy during my experience today!
MICHAEL M. BACKUS
15-Mar-20 11:15 AM
[Excellent]Thank you for your assistance today
John E Beinoras
15-Mar-20 1:46 PM
[Excellent]Thank you for supporting my computer.
DOREEN SKROSKI
15-Mar-20 3:12 PM
[Excellent]your techs are always polite and very helpful. I am not very knowledgeable with the computer and they are being challenged working with me,lol. Sorry.
John Warren
16-Mar-20 10:32 AM
[Excellent]Thanks for the prompt help.
Sandra Groeb
16-Mar-20 11:06 AM
[Excellent]I am so very pleased with The service I receive from Sapphire Softech solutions. They are always spot on with their work ethics and ability to fix every problem at hand without the wait. I would suggest anyone to purchase their service plans available. I never have to wait for a tech to come to my home and service my computer. They are available 24/7 without hesitations. Thank You Softech Solutions!! Sincerely Sandra Groeb
Lewis Forrest
16-Mar-20 2:25 PM
[Excellent]very efficient
Barbara Horrell
16-Mar-20 2:50 PM
[Excellent]THANK YOU!
James Cobb
16-Mar-20 5:22 PM
[Excellent]Always 100 % Thank You
ken carson
16-Mar-20 7:46 PM
[Excellent]I have no comments because I have not yet used my brand new HP printer yet or computer to any extent
Peter WISEMAN
17-Mar-20 4:49 AM
[Excellent]THANKS JEN.
Peter WISEMAN
17-Mar-20 6:11 AM
[Excellent]FANTASTIC THANKS
Deborah Butler
17-Mar-20 11:35 AM
[Excellent]John was very helpful and experienced.
Randy Coleman
17-Mar-20 1:16 PM
[Excellent]Thank you for the help.
Julianne Hughey
17-Mar-20 3:07 PM
[Excellent]great work
Gijsberta Liska
17-Mar-20 3:08 PM
[Excellent]thank you for checking on me.
Blair Craig
17-Mar-20 3:08 PM
[Excellent]I admit that I was nervous about putting out $700 for 3 years of protection, but if it is going to be this simple and efficient, it is totally worth it!
Rochelle Friedman
17-Mar-20 3:28 PM
[Excellent]Thank you guys for saving my sanity. I have learned my lesson.
Michelle Paton
17-Mar-20 3:45 PM
[Excellent]thank you
Carol Liege
17-Mar-20 8:17 PM
[Excellent]Thank you.
eligio torres
18-Mar-20 1:07 AM
[Excellent]great service
PETER WISEMAN
18-Mar-20 8:06 AM
[Excellent]GOOD AS ALWAYS
tempie dandrade
18-Mar-20 11:20 AM
[Excellent]verysatisfied
David Carty
18-Mar-20 12:39 PM
[Excellent]All is well & thank you very much.
Dennis Christopher
18-Mar-20 12:39 PM
[Excellent]Thank You
Charles St. Louis
18-Mar-20 2:37 PM
[Excellent]Technician was very professional and did a good job.
Nick Blain
18-Mar-20 2:56 PM
[Excellent]Thank you so much for the prompt response to my issues. As in the past, I have received excellent service from the staff of Sapphire. Thanks to Adam for his prompt response.
James Rock
18-Mar-20 5:13 PM
[Excellent]Service was quick and thorough. Technician (William) seemed very knowledgeable. I am very satisfied with the service. Thank you.
George Rockhill
18-Mar-20 6:32 PM
[Excellent]this was the first time that I asked to have the system checked. it was easy thank you.
Dennis Dougan
18-Mar-20 7:36 PM
[Excellent]Your company is amazing! Thank you for all your knowledgeable help!
Connie Araiza
18-Mar-20 10:20 PM
[Excellent]Thank you for your help.
Gerald enos
19-Mar-20 9:16 AM
[Excellent]you were very helpful today i am very happy with your service
Michael Plaskett
19-Mar-20 11:10 AM
[Excellent]Your technicians are extremely good. I am most grateful to have you and your team available. /Mike
charles mayer
19-Mar-20 11:22 AM
[Excellent]Your company has always fixed my issues with speed and accuracy. I want to thank you very much. I will always recommend your service and I will also resign when my contract is over
Mattie Witmer
19-Mar-20 12:06 PM
[Excellent]Yes I want to Thank all three reps Gavin,Charles and Jennifer for helping me get hooked up and installed Thank you so much for your excellent service.
Mary Slay
19-Mar-20 12:33 PM
[Excellent]told me what was wrong which I did not know a low cartridge would cause this. So I get a new cartridge. Thanks.
Mattie Witmer
19-Mar-20 2:34 PM
[Excellent]Thank you John for your help, very good service. I Class all of you out of 1-10 A big 10.
Lynn Young
19-Mar-20 6:29 PM
[Excellent]Very helpful.Thank you.
mary aviles
19-Mar-20 9:03 PM
[Excellent]n/a
Magdalena MacLean
20-Mar-20 9:54 AM
[Excellent]Your help is very much appreciated. I am happy that all went well. Have a grand day, and be very careful with this C-virus. All the best Magdalena
scott lundin
20-Mar-20 11:15 AM
[Excellent]charles was great to work with and was very helpful and professorial
Faye Dale
20-Mar-20 1:03 PM
[Excellent]I really appreciate the courteousness and professionalism.
david edmunds
20-Mar-20 1:04 PM
[Excellent]Thank you for your valuable assistance
Angelo Sedacca
20-Mar-20 3:19 PM
[Excellent]Thank you for your help!
Beverly Smith
20-Mar-20 3:42 PM
[Excellent]"Roderick" fixed the problem quickly. I am so grateful since I have lots to do today.
Abraham Cohen
20-Mar-20 5:12 PM
[Excellent]very good thank you
Shirley Adam
20-Mar-20 7:24 PM
[Excellent]Thank you
Lawrence Bridges
21-Mar-20 11:51 AM
[Excellent]Excellent, printer now can send and receive. Very professional employee. Thank you again.
Paul Spinelli
21-Mar-20 11:54 AM
[Excellent]Great company, very professional and competent and a pleasure to work with.
Dennis Christopher
21-Mar-20 12:27 PM
[Excellent]Responsive to my needs.. Very professional ... I am pleased with the service I receive
TEMPIE DANDRADE
21-Mar-20 2:06 PM
[Excellent]verysatisfied
Larry Houston
21-Mar-20 8:06 PM
[Excellent]Sierra did fast and efficient job she's obviously good at her career excellent...
J0YCE FARROW
22-Mar-20 7:10 PM
[Excellent]Very professional and yet personable and would not hesitate to recommend your company to others
eligio torres
22-Mar-20 9:26 PM
[Excellent]your the best
Dorothy Haile
23-Mar-20 11:55 AM
[Excellent]Very helpful indeed
kathleen gilfillan
23-Mar-20 1:32 PM
[Excellent]wonderful help every time I need it. thank you!
Patricia Padgett
23-Mar-20 1:45 PM
[Excellent]Thank you for fixing my problem with my printer this morning. I have no idea where to start to fix any problem and I am so grateful for your techs and their knowledge. Thanks again, Patricia Padgett
Richard Petrocci
23-Mar-20 2:54 PM
[Excellent]outstanding job
Magdalena MacLean
23-Mar-20 3:22 PM
[Excellent]The help is most appreciated. I am grateful as always with the help. Thank you ery much. Take care. Magdalena
Sherrie Schulz
23-Mar-20 3:49 PM
[Excellent]Dean was very patient with me as I am pretty computer illiterate. He solved my issue and I thank him.
Patricia Mendoza
23-Mar-20 4:13 PM
[Excellent]Excellent , thank you
Aimee Hartley
23-Mar-20 4:16 PM
[Excellent]Great Customer Service!
eric arksey
23-Mar-20 4:31 PM
[Excellent]Thanks so much
Tempie DAndrade
23-Mar-20 7:16 PM
[Excellent]verysatisfied
Jse Gustavo Flores
23-Mar-20 8:04 PM
[Excellent]it is my second time that I had to call you, and you are responding very quickly and you fixed my computer problem in a very professional manners. Thank you very much.
Andrew Watkinson
24-Mar-20 7:14 AM
[Excellent].
Andrew Watkinson
24-Mar-20 7:34 AM
[Excellent]Sorry that I strugle ,that is why I need you.
Robert Budd
24-Mar-20 12:02 PM
[Excellent]Thank you.
Corinne Porte
24-Mar-20 1:03 PM
[Excellent]Easy to reach you, very fast, very helpful!
Jim McLaughlin
24-Mar-20 2:10 PM
[Excellent]Dean did great for mr. Thank you Dean
Sue Mann
24-Mar-20 3:47 PM
[Excellent]I am so thankful you are there. Stay well.
Robert Evans
25-Mar-20 7:19 AM
[Excellent]As usual, a job well done
Ronald Greene
25-Mar-20 10:58 AM
[Excellent]ANY TIME SOME ONE FIXES MY COMPUTER I AM HAPPY BUY WHY DID THIS HAPPEN?
Brenda Underwood
25-Mar-20 1:09 PM
[Excellent]Thank you so mulch for always being there and helping with the solutions to my problems.
Kimberly Reed
25-Mar-20 2:54 PM
[Excellent]Great and speedy service. Glad I chose Sapphire!
Arnold Guthrie
25-Mar-20 3:31 PM
[Excellent]Great service
Florencio W. Panganiban
25-Mar-20 3:39 PM
[Excellent]Very happy with William. He has been very helpful.
Leslie Baran
25-Mar-20 4:34 PM
[Excellent]BEST SERVICE - VERY PATIENT WITH ME AND EXPLAINS EVERYTHING TO ME. SO GLAD I PURCHASED THE SERVICE. IT IS LIKE HAVING MY VERY OWN TECH.
Tempie DAndrade
25-Mar-20 8:14 PM
[Excellent]very satisfied
Elka Enola
26-Mar-20 1:04 PM
[Excellent]I am very pleased with the service of Charles who was knowlegable and patient and very competent.
Robin Stuck
26-Mar-20 1:20 PM
[Excellent]Great, fast service from Adam! Thank you very much for your help.
Walter Shultz
26-Mar-20 2:12 PM
[Excellent]I can't fill in any of the blocks, very satisfied with the service, the technicians will recommend your service to others, recommend your company to others and if I live long enough will certainly use your services. THANK YOU
Timothy Gorbey
26-Mar-20 3:05 PM
[Excellent]Another great job by Daniel!
Bill Spilka
26-Mar-20 3:28 PM
[Excellent]Once again, Adam did an excellent job in solving my problems. He is friendly, knowledgeable, very efficient and, above all, very patient with my ignorance about computer technology. He is a great asset to Sapphire & deserves not only a commendation, but a raise! Thank you! ( :-}D )
Bill Spilka
26-Mar-20 4:04 PM
[Excellent]Rodrick was ready, willing but unable to help me print something from my screen because II forgot that my printer was temporarily out of ink! HP told me a few days ago that they would send me fresh ink that should arrive tomorrow! My fault! Sorry.
Leora Thomas
26-Mar-20 5:49 PM
[Excellent]Both the technician and the supervisor were very difficult for me to understand. The technician appeared to mumble. When he did not, I could understand him.
Leora Thomas
26-Mar-20 6:02 PM
[Excellent]Both the technician and supervisor were difficult to understand. The technician appeared to mumble. When he did not, I could understand him.
Paul Southard
26-Mar-20 6:37 PM
[Excellent]Charles had finished my first request. I asked him about a second different task. This involved me getting a printer ready with ink cartridges. We agreed for him to call me back in around 10 minutes. I waited around 30 minutes to elapse and I called Sapphire. Another agent indicated that he would call; me shortly, which he did. He apologized for the delay which, which I appreciated. I understand as sometimes a customer after me may have requested task(s) where the time is beyond his control. Besides this, I was satisfied. Paul Southard
Dianne Daniels
26-Mar-20 6:38 PM
[Excellent]William was awesome and he didn't take a long time to help me with my computer problem. He was a pleasure to work with very knowledgeable and easy to work with GREAT EXPERIENCE!!!!!
Patricia Dwyer
26-Mar-20 9:13 PM
[Excellent]Technician was knowledgeable, polite and very helpful.
Kimberly A Hosburgh
26-Mar-20 9:14 PM
[Excellent]Thank you for being patient with this no-technical person.
Robert Strom
27-Mar-20 9:45 AM
[Excellent]I am very satisfied, but Charles took my TotalAV off the broad which I paid the for a cleaner.
jack cohen
27-Mar-20 1:35 PM
[Excellent]Charles understood exactly what I was trying to do and quickly fixed the printing problem.
Elizabeth Anderson
27-Mar-20 5:43 PM
[Excellent]Very pleased with the service regardless of the issue, they work it out quickly. Thank you, Elizabeth Anderson
George Powell
28-Mar-20 11:27 AM
[Excellent]I am satisfied that Charles did his best to improve the print quality of HP 3510. The printer is old. I will replace it.
Fomia Salameh
28-Mar-20 11:45 AM
[Excellent]thank you for your help
Nikki Brown
28-Mar-20 1:31 PM
[Excellent]Thanks so much!!! I have had great experience with all of the technicians!!
Alan Trosino
28-Mar-20 2:37 PM
[Excellent]Dean was the magician. He fixed my problem in 5 minutes.
richard sheek
28-Mar-20 2:49 PM
[Excellent]good
donald leventon
28-Mar-20 8:39 PM
[Excellent]Adam did a great job VERY HAPPY
Cresie Gibbons
28-Mar-20 9:59 PM
[Excellent]DEAN WAS VERY PATIENT WITH ME. I AM 71 AND DIDN'T UNDERSTAND WHAT TO DO WITH MY PRINTER. THANK YOU
Gerald enos
29-Mar-20 10:11 AM
[Excellent]thank you for fixing my printer
Geraldine Jerome
29-Mar-20 2:51 PM
[Excellent]Charles was great thank you so much Jeri
Andrew Wozniak
29-Mar-20 3:06 PM
[Excellent]Two of your techs. worked on my computer but could not fix it. However I am very happy with their service and they tried very hard to fix my computer problem. I am happy with your company even though they could not fix the problem.
Mary Slay
29-Mar-20 6:08 PM
[Excellent]You always seem to help me out all the time, even if it was my mistake. thanks
Katherine Bennett
29-Mar-20 8:55 PM
[Excellent]The technician, Charles, is inpatient but very thorough. they both did a fine job. You must train for patience with the elderly because computers were not around when we were working.
orman mcdaniel
29-Mar-20 10:23 PM
[Excellent]the remote technician service is amazing
Jacqueline Johnson
29-Mar-20 10:29 PM
[Excellent]thanks to all of the staffs at this company, thanks for all of your help.
Arthur Hinchliffe
30-Mar-20 10:40 AM
[Excellent]Thanks again for a good job
Rose-Marie Smith
30-Mar-20 12:15 PM
[Excellent]None
John C. Hall
30-Mar-20 1:32 PM
[Excellent]William was very patient. Did a great job!
julie ford
30-Mar-20 2:45 PM
[Excellent]Every time that I have needed service I have received the most kind and efficient attention for which I thank you very much!
MONICA PARKS
30-Mar-20 3:35 PM
[Excellent]Your Techs are great. Helpful and polite.
DELFINA C LUCERO
30-Mar-20 3:59 PM
[Excellent]thanks for you help
Nancy Tippetts
30-Mar-20 6:24 PM
[Excellent]Thanks
sandra Broughton
30-Mar-20 6:42 PM
[Excellent]The service was prompt and friendly. Thank you!!!
kathleen ronca
30-Mar-20 9:25 PM
[Excellent]excellent feedback, honest and timely. thank you
Peter WISEMAN
31-Mar-20 7:03 AM
[Excellent]more than fantastic thank you for your help and patience
Elizabeth B PA
31-Mar-20 8:53 AM
[Excellent]as usual,great service!
Troy Miller
31-Mar-20 11:38 AM
[Excellent]Thank Y'all Very Much... :)
Ken Membury
31-Mar-20 12:15 PM
[Excellent]It was a very satisfying response to my problem.
Rodney K Raines
31-Mar-20 3:43 PM
[Excellent]Thanks Again #5
Kay Ham
31-Mar-20 4:23 PM
[Excellent]Thanks to William for being so patient as we worked on getting Zoom working for me. I feel comfortable calling back if I have a problem with that app again. AGAIN MANY MANY THANKS TO WILLIAM!!!
Robert Engesser
31-Mar-20 6:09 PM
[Excellent]thank you
Pedro Ramirez
31-Mar-20 6:29 PM
[Excellent]Very good people
jane Casa
31-Mar-20 7:01 PM
[Excellent]Hope it's working now
Osama Albaba
31-Mar-20 7:17 PM
[Excellent]Very friendly, patient and knowledgeable tech.
Linda Pierson
31-Mar-20 7:49 PM
[Excellent]Miss Sierra was very Helpful thank you very much
Garry Rogerson
31-Mar-20 8:41 PM
[Excellent]I was so totally impressed with your service. You must have spent the better part of 2 hours trying to reconfigure everything--tv , printer, Mac, iPhone and tv. All of this could have been avoided if my internet provider had given me an updated modem-which they did not. I will highly recommend your service to everyone I know that has a problem with any of their devices. Thank you. Garry Rogerson
David Turnquest
31-Mar-20 8:44 PM
[Excellent]Thank you
puckett gary
31-Mar-20 9:33 PM
[Excellent]Dean was very helpful and we do appreciate Him , thank you and God bless
orman mcdaniel
31-Mar-20 10:31 PM
[Excellent]you guys are great thank you Sierra
Richard Kasbarian
1-Apr-20 9:09 AM
[Excellent]Jennifer seem to Solve My Problem. Thank you
Robert Budd
1-Apr-20 11:36 AM
[Excellent]Reliable and always there.
donald doyle
1-Apr-20 1:00 PM
[Excellent]Great fast friendly service by my technician during this COVID-19 VIRUS time. My problem was handled fast and correctly making my day a lot better.
Joanne Van Amburg
1-Apr-20 1:48 PM
[Excellent]Peter did a good job Very thorough, quick and efficient
puckett gary
1-Apr-20 2:14 PM
[Excellent]working with Adam was a pleasure, he is a brilliant Tech, and we appreciate him and his help with our computer, once again Adam thank you
Edward Dence
1-Apr-20 3:04 PM
[Excellent]Excellent Service-Aplus
Susan G Arnold
1-Apr-20 3:43 PM
[Excellent]I was very satisfied with all your help and assistance in resolving my problems today! Thank you very much!
Magdalena MacLean
1-Apr-20 4:20 PM
[Excellent]Thank you very much for your services. Take care of yourself and your lady wife. Wishing you all the best. Good Night.
Charles Codding
1-Apr-20 4:20 PM
[Excellent]fast service that did not take much time which I appreciate.
Joseph Stock
1-Apr-20 5:17 PM
[Excellent]Having problems with scanning documents. Took quite a while - a couple of hours but all seems to be working well now
betty dingreville
1-Apr-20 6:34 PM
[Excellent]Still as awesome as ever! Love these guys and their service.
Bill Spilka
1-Apr-20 7:12 PM
[Excellent]Technician William worked VERY HARD to get my problem solution just right! He was friendly, efficient, very knowledgeable and, above all, very patient with my ignorance about how things should be done! He is an asset to Sapphire and deservers not only a commendation but a raise! Thank you Sapphire! bill spilka
Patricia SANDERS
1-Apr-20 8:01 PM
[Excellent]Great customer service. Thank you
Peter WISEMAN
2-Apr-20 5:14 AM
[Excellent]thanks
Janice Roseman
2-Apr-20 11:06 AM
[Excellent]Great customer service and very knowledge. Thanks so much!
John Anderson
2-Apr-20 11:16 AM
[Excellent]always very helpful
Judy Grosvenor
2-Apr-20 11:42 AM
[Excellent]thank you so much. Can you e-mail me the directions to changing my desktop background? I have a little trouble understanding what William told me--it's his accent. Bless you all and take care during these hard times.
patrick barry
2-Apr-20 12:49 PM
[Excellent]Thank you William for efficient and friendly service
Mary Mumm
2-Apr-20 1:13 PM
[Excellent]Daniel was a great help in cleaning up our computer! He accomplished the task in a mannerly time. This company has been there for us and always fixed the problem!
Robert Lueck
2-Apr-20 1:15 PM
[Excellent]Thanks, William. Job well done.
Walter Freybe
2-Apr-20 1:31 PM
[Excellent]Thank you very much. Great service
Valerie Walford
2-Apr-20 2:11 PM
[Excellent]Charles was excellent today, many thanks.
Monique Marion
2-Apr-20 2:58 PM
[Excellent]Thank you very much Dean for your help in cleaning my computer!
Joye Smith
2-Apr-20 3:52 PM
[Excellent]William was very patient with me. It took 2 days to get email up and running but is working well now except for the font is very ugly and hard to read.
Ann St. Germaine
2-Apr-20 4:39 PM
[Excellent]I think your company is quite superior to others I have used before.
Karl Langwell
2-Apr-20 6:45 PM
[Excellent]I an very satisfied
Bill Spilka
2-Apr-20 8:55 PM
[Excellent]Technician "Daniel" fixed my problem in just a few seconds. He did an excellent job & deserves a commendation! He is also VERY polite! ( :-}D )
Narciso Lopez
3-Apr-20 1:54 PM
[Excellent]It feels great knowing that if I any trouble with my computer it will be take care of highly qualified technician from sapphire softech solutions thank you Rodrick Have a good day.
Diane Thaemert
3-Apr-20 2:34 PM
[Excellent]So very helpful. Hopefully I had all problems solved today and can go along happy that I won't have the same problems ever again, or any other problems
Fay Nightingale
3-Apr-20 2:45 PM
[Excellent]I appreciate the ease of using your icon to get my computer serviced. Thank you.
Stan Dehoff
3-Apr-20 3:36 PM
[Excellent]Thank You for your help
Betty Whitehead
3-Apr-20 5:42 PM
[Excellent]I LOVE IT. Thanks so much Betty
eligio torres
3-Apr-20 6:42 PM
[Excellent]good service
Lucille McCluney
3-Apr-20 8:14 PM
[Excellent]Sean Smith was absolutely wonderful! He was very patient with me as a senior citizen who was totally out of her element. He took time to explain things to me and show me what needed to be done. A fine young man.
Roland Stanzione
3-Apr-20 8:57 PM
[Excellent]very nice patient people
Janice Roseman
4-Apr-20 12:07 PM
[Excellent]Great service/customer service.
Linda Maislin
4-Apr-20 3:04 PM
[Excellent]Charles, thank you
betty dingreville
4-Apr-20 3:05 PM
[Excellent]Always trying their best to solve my issues.
Eddie Trujillo
4-Apr-20 4:36 PM
[Excellent]excellent service thank you very much
Paul Southard
4-Apr-20 7:56 PM
[Excellent]Thank you-very helpful!
Darrell Arndt
4-Apr-20 8:16 PM
[Excellent]It took a while but Charles was very patient and did not give up trying to find a resolution. I was not aware that I should not be using the Malware Bytes application. I thought I was to use it every once in a while. But in this case it was causing problems. ( I did forget to ask him if malware might now become an issue for my MacBook Pro computer.)
Jeffrey Stevens
4-Apr-20 8:47 PM
[Excellent]Super great guy helping me.
Thomas McKewin
4-Apr-20 10:25 PM
[Excellent]Thanks
Larry Wall
4-Apr-20 10:57 PM
[Excellent]No concerns, you have helped me with all my problems.
Lesley Arnold
5-Apr-20 1:47 PM
[Excellent]Very professional and friendly
Amarjit Chadda
5-Apr-20 2:00 PM
[Excellent]Technician was knowledgeable, polite and fixed the problem quickly.
Christopher Colby
5-Apr-20 3:21 PM
[Excellent]Thank you
chip gerrity
5-Apr-20 4:04 PM
[Excellent]Nice job- thanks
Robert Spielman
5-Apr-20 6:04 PM
[Excellent]Thank you Charles
Mary Ann Bowman
5-Apr-20 10:16 PM
[Excellent]I would just like to say that Adam was very patient with me, and I was not making it easy on him. I'm not a computer person, I'm a nurse, and I didn't follow instructions very well, I'm afraid. So, give Adam a big pat on the back, or maybe even a raise. I know that he is in India, so make sure that this message gets to him. Tell him it's from the nurse in Southern Indiana. Thank you. Mary Ann Bowman
Mary Ann Bowman
6-Apr-20 12:30 PM
[Excellent]My technician, Roderick was very patient with me and was also very competent in fixing my problem. He never got angry with me and trust me, I gave him reasons to get angry! I am not a computer person - I am a Nurse. So he took the time necessary to explain what was wrong with my computer, which helped me to understand the problem. I would definitely recommend this service to others. Please thank Roderick for me and he really deserves a raise or at least a bonus for the excellent work he does in providing such good customer service. Thank you. Mary Ann Bowman
Cathy Wickwire
6-Apr-20 1:01 PM
[Excellent]I appreciate the quick and immediate service that Daniel gave me today It looks like my problem is solved and that is what is needed Stay safe and thank you
julie ford
6-Apr-20 3:04 PM
[Excellent]I appreciate the professionalism
Terrace Raaymakers
6-Apr-20 5:18 PM
[Excellent]Rodrick was very professional, courteous, and kind! I was very impressed with his professionalism! Job well done!! Thank you!
Charles Codding
6-Apr-20 5:55 PM
[Excellent]Charles did an excellent job fixing the computer. I appreciate this very much.
Deana Stuckey
6-Apr-20 5:59 PM
[Excellent]My family has always been impressed by the quality of products Canon offers, and has been a trusted name in our home and in the offices we work at for decades. The Customer Service Rep that assisted me through chat was very helpful. The Technician that worked with me, explained in detail what he was doing and he provided me with some much needed information on IP Address and computer security. I feel that Rae went above and beyond and for that I would like to thank him and your company. The GREAT experience I had to day will be shared on social media, because that is how much I appreciated it!! Thank you!!
Zollie White
6-Apr-20 6:24 PM
[Excellent]Charles resolved my issues today in a timely manner. Great job Charles. Thank you.
Betty Evans
6-Apr-20 7:30 PM
[Excellent]Daniel had a lot of patience. I thank him very much.
Benajmin Boyer
6-Apr-20 8:50 PM
[Excellent]Thank You
irma Almendarez
6-Apr-20 10:02 PM
[Excellent]Thank,s
Daniel Fedak
7-Apr-20 10:15 AM
[Excellent]Peter was very patient with me. He was very knowledgeable and got the problem resolved. Thank you
Angela iurato
7-Apr-20 12:35 PM
[Excellent]Techs are always patient and quickly fix all my problems. TY for excellent service.
Peter WISEMAN
7-Apr-20 1:56 PM
[Excellent]very good thank you good night
James House
7-Apr-20 4:13 PM
[Excellent]Your technicians are very patient with us and very kind. Also performs efficient and good work. Thank you for all your help and will talk to you soon.
Penny Pine
7-Apr-20 8:08 PM
[Excellent]Everyone is always polite and courteous. They do a great job
Penny Pine
8-Apr-20 9:39 AM
[Excellent]thanks
Elaine DeAugusta
8-Apr-20 1:04 PM
[Excellent]Dean was very prompt and responsive, took care of my issue. thank you.
puckett gary
8-Apr-20 1:14 PM
[Excellent]John was very helpful and patient , this man is a saint , God bless you John
gary puckett
8-Apr-20 1:17 PM
[Excellent]thank you John , your an asset to your company
RICHARD GIBSON
8-Apr-20 1:24 PM
[Excellent]Dean and Alex who I have communicated with are always courteous, knowledgeable, willing and able to help in a timely manner.
Carolynn Scott
8-Apr-20 1:28 PM
[Excellent]Thank you for your quick response time and quick resolution to my issue.
Robert Shirley
8-Apr-20 1:38 PM
[Excellent]Excellent service, Thank you so much.
John Baldi
8-Apr-20 1:58 PM
[Excellent]Thank You
Bernard Sherman
8-Apr-20 2:01 PM
[Excellent]Sierra was a delight and very helpful.
Beth Daugherty
8-Apr-20 3:15 PM
[Excellent]Sean Wilson was the customer service agent I spoke with. He couldn't have been more patient, professional, helpful. He made my day with his service and help.
Linda Kohn
8-Apr-20 4:09 PM
[Excellent]Peter was very helpful. He certainly knows is knowledgeable. I am very happy he was able to discover and remedy the problems in the computer. Thank you, Peter!
Bill Spilka
8-Apr-20 4:41 PM
[Excellent]Technician very quickly and easily (for him) solved my problem. He is very bright! He did an EXCELLENT job and deserves a commendation (and a raise!)
George Swear
8-Apr-20 4:50 PM
[Excellent]Technician was very helpful. Thanks very much...
Robert M Strom
8-Apr-20 5:32 PM
[Excellent]N/A
Bill Spilka
8-Apr-20 7:27 PM
[Excellent]Technician Rodrick did a GREAT JOB for me. He fixed my problem very quickly & efficiently! He is a tremendous asset to Sapphire & deserves a commendation AND a raise! bill spilka
Robert Evans
8-Apr-20 7:36 PM
[Excellent]As always, a job well done
John Postuma
8-Apr-20 9:49 PM
[Excellent]Thank you so much! I appreciate your friendly, patient and helpful services.
danny jones
8-Apr-20 10:15 PM
[Excellent]thank you for checking out my pc and clean up
Linda Ferdinand
9-Apr-20 7:26 AM
[Excellent]I am very grateful to have worked with John this morning. I think he is a definite asset to your company. He knows how to get the job done sufficiently.
Robert Strom
9-Apr-20 10:51 AM
[Excellent]N/A
Gladys Velez
9-Apr-20 11:36 AM
[Excellent]Thank you.
Linda Kohn
9-Apr-20 1:22 PM
[Excellent]John was very good. in a few minutes he had me understanding a problem I had and fixed that problem. Thank you, John.
Penny Pine
9-Apr-20 1:59 PM
[Excellent]you guys are great
James Cobb
9-Apr-20 5:10 PM
[Excellent]always keeping me out of trouble , Thank You
Vince Villalvazo
9-Apr-20 6:03 PM
[Excellent]James was very attentive.
Deborah Huggins
10-Apr-20 10:17 AM
[Excellent]Thanks Jennifer Parker!!!
Paul R. Murphy
10-Apr-20 11:17 AM
[Excellent]Excellent service. Technician was polite and very patient. Everything works fine now,and I'm very please I can make color photos again. I would recommend your Service to anyone,and I have done so to someone. Sincerely,Paul R.Murphy
Marianne Farriella
10-Apr-20 12:05 PM
[Excellent]Such a relief that I can have this service at my fingertips. Always more than satisfied. Worth every penny.
Ann Nell Koktzoglou
10-Apr-20 12:08 PM
[Excellent]Thank you to Jennifer for outstanding help. Take care everyone.
Loydene Dale
10-Apr-20 2:38 PM
[Excellent]Thank you once again!!
Madelyn Lugo
10-Apr-20 2:46 PM
[Excellent]Very professional technician
Fred Cleary
10-Apr-20 4:43 PM
[Excellent]Thank's you have been a great help.
Sharon Dant
10-Apr-20 5:33 PM
[Excellent]Thank you. Always very prompt and helpful.
Charles Codding
10-Apr-20 6:23 PM
[Excellent]I appreciate the fast turnaround on this printer problem!
GUS DEKRELL
11-Apr-20 11:09 AM
[Excellent]good deal
Edwin Krieger
11-Apr-20 12:07 PM
[Excellent]Jennifer did a great job correcting the issue at hand.
Marianne Farriella
11-Apr-20 2:01 PM
[Excellent]This is the second time I am using this service. I am extremely satisfied. It is worth every penny.
Loretta Johnson
11-Apr-20 4:59 PM
[Excellent]Thank you for your support. It was performed so fast. I appreciate that. Loretta
Zollie White
11-Apr-20 5:14 PM
[Excellent]Tech support was excellent. Thanks Daniel.
Stephanie Peters
11-Apr-20 7:38 PM
[Excellent]All the technicians I spoke with were very friendly and knowledgeable.
Ed Dillard
11-Apr-20 8:32 PM
[Excellent]William was extremely patient and persistent. I greatly appreciate his efforts. Ed
martin kmetz
11-Apr-20 10:42 PM
[Excellent]Charles very good
michelle paton
12-Apr-20 4:34 PM
[Excellent]Thank you
julie ford
12-Apr-20 4:47 PM
[Excellent]As before, Technician handled the problem quickly with little disruption..
michelle paton
12-Apr-20 4:59 PM
[Excellent]Thank you
Bill Spilka
12-Apr-20 8:18 PM
[Excellent]Technician "Charles" was VERY efficient & helpful in solving my current problem. He certainly knows his stuff! He works quickly and accurately. He is very polite and patient with me. He also speaks very well. (Sometimes your people are not easy to understand. Charles is an asset to Sapphire and deserves a commendation - if not a raise! Thank you for your expertise, Charles! ( :-}D ) now ( :-| | ) with a mask on!
Theodore Manning
12-Apr-20 9:53 PM
[Excellent]Thanks for being patient with me as I am not good on computers.
JAMES SIMON
13-Apr-20 11:42 AM
[Excellent]I AM VERY THANKFUL FOR ALL THE TIME YOU HAVESPENT TO HELP ME WITH MY PROBLEM. ESPECIALLY SINCE THE CAUSE IS MOSTLIKELY RELATED TO MY CABLE SUPPLIER
Derwin Turner
13-Apr-20 2:21 PM
[Excellent]Great job and money well spent!
Richard Pepe
13-Apr-20 2:54 PM
[Excellent]Have a little difficulty understanding the Tech.
Avril Comfort
13-Apr-20 6:02 PM
[Excellent]Daniel our technician was awesome. He fixed both my husband's and mine emails. We couldn't remember any of our passwords and he managed to help us out. Great service and such a polite person Again Thank you The Comforts
Peter WISEMAN
14-Apr-20 6:57 AM
[Excellent]fantastic as always
Blair Craig
14-Apr-20 8:26 AM
[Excellent]John solved my problem! Thank you so very much for your availability and expertise.
JACQUELINE JONES
14-Apr-20 3:22 PM
[Excellent]THE BEST
Billa DeVries
14-Apr-20 4:24 PM
[Excellent]Thank you Alex! Your professional, kind, calm approach made the wait easy. I'm very excited to use my new printer. I enjoyed chatting with you and wish you well. Thank you for your commitment to isolating. Continue to stay safe.
willem slomp
14-Apr-20 4:26 PM
[Excellent]The service was perfect. Disappointed that time and again I am asked to renew the contract, even though I still have more than a year left/
Cindy Lomax
14-Apr-20 6:08 PM
[Excellent]Thank you!
Sandra Williams
14-Apr-20 6:57 PM
[Excellent]As I told the tech I talk to I am really pleased that I purchased the extra support. Watching him clean up my machine was very interesting to watch.
Narciso Lopez
14-Apr-20 9:26 PM
[Excellent]could not done it without your help. so glad that you are there when we need you.
Edison Pulgarin
14-Apr-20 10:23 PM
[Excellent]No comments.
Kay Ham
15-Apr-20 10:04 AM
[Excellent]So appreciate John handling this request so quickly.
Rosalind Grand
15-Apr-20 10:56 AM
[Excellent]Your people have been great
Narciso Lopez
15-Apr-20 10:59 AM
[Excellent]Thanks Again. you are awesome . so helpful God Bless Stay safe stay healthy
Mary Mumm
15-Apr-20 11:36 AM
[Excellent]I am so thankful for your service! You saved me from a scam, and I am very thankful!
Harold Schrenk
15-Apr-20 1:11 PM
[Excellent]Good Job! Clear explanation!
Zollie White
15-Apr-20 2:15 PM
[Excellent]Efficient as usual.
Penny Pine
15-Apr-20 3:02 PM
[Excellent]Thanks so much
Reg Kwiatkowski
15-Apr-20 3:05 PM
[Excellent]everything so far is great. thanks Redrick
Gus Dekrell
15-Apr-20 4:48 PM
[Excellent]Good Job danielowe you a beer
puckett gary
15-Apr-20 5:18 PM
[Excellent]Daniel was so very helpful , we really do appreciate him and all of his help
Denise Pisano
15-Apr-20 6:26 PM
[Excellent]Extremely helpful, and patient . Even gave me recommendations for a better printer
Diane Heinze
15-Apr-20 7:42 PM
[Excellent]Very helpful
Fred Cleary
15-Apr-20 8:05 PM
[Excellent]You have been a great help
betty dingreville
16-Apr-20 12:19 PM
[Excellent]These people are like my computer mother. Always solve my problems quickly and efficiently.
Barbara Hill
16-Apr-20 12:59 PM
[Excellent]Excellent service
Penny Pine
16-Apr-20 1:31 PM
[Excellent]Thanks again
Richard Kasbarian
16-Apr-20 2:05 PM
[Excellent]Charles did an exceptional Job Repairing my Computer HE should be Given 5 Stars.
Bob Stangeland
16-Apr-20 3:39 PM
[Excellent]Sierra was EXTREMELY helpful in fixing my problem. Thank you so much. Bob
Bob Stangeland
16-Apr-20 3:51 PM
[Excellent]Dean was a big help.
James McCoy
16-Apr-20 5:52 PM
[Excellent]Thankyou Sieria
Rodney K Raines
16-Apr-20 6:18 PM
[Excellent]Thank you again . RR
Cahney Battson
16-Apr-20 7:52 PM
[Excellent]John was very polite, and listened well, answered a bunch of unrelated questions, He ran a complete scan and assured me that there was no virus present. He informed me about YouTube search and about Google Chrome. He helped me troubleshoot my webcam (it seems to be missing.
Hisae Freeman
16-Apr-20 9:37 PM
[Excellent]Thank you always for your great work!
Linda Ferdinand
17-Apr-20 6:20 AM
[Excellent]This morning I had a terrific experience with Jennifer Parker. She took care of my concerns and provided me with outstanding service. She is a valuable asset to your company. Actually, each time I've requested service, your employees who've helped me were very knowledgeable handled my issues with care. Thank you all and please be healthy!
Peter WISEMAN
17-Apr-20 8:45 AM
[Excellent]wonderful today
Chris Adamson
17-Apr-20 11:04 AM
[Excellent]Thank you !
Linda Hill
17-Apr-20 11:21 AM
[Excellent]Peter fixed my problem quickly. I am very satisfied.
Kathleen I McClung
17-Apr-20 11:27 AM
[Excellent]Everyone I have dealt with is very patient with me. Sometimes between the tech and my hearing/processing difficulties I ask them to repeat themself, they are always kind and patient with me. This is very important to me as I don't like dealing with people who take on an attitude or become unkind, and it certainly doesn't help the situation to help me understand what they are asking me to do. All my contacts with them, end with a good resolve and a good feeling. This is much appreciated
Linda Hill
17-Apr-20 12:14 PM
[Excellent]Thanks for your help.
Dudley Taylor
17-Apr-20 1:23 PM
[Excellent]Thank you very much, great support.
Michael Burns
17-Apr-20 1:42 PM
[Excellent]Respectful, Easy to understand, with my hearing that is good!
arthur garrison
17-Apr-20 2:33 PM
[Excellent]thank you
ROBERT MCGUIRE
17-Apr-20 2:59 PM
[Excellent]excellent tech and service.
Linda Kohn
17-Apr-20 3:01 PM
[Excellent]Charles, you have the patience of a saint. Thank you for working so well with me today. I really appreciate your knowledge and expertise. Linda 4/17/20
Dudley Taylor
17-Apr-20 3:56 PM
[Excellent]Very good service
lee lemon
17-Apr-20 8:34 PM
[Excellent]very nice to talk to for help
larry crickard
18-Apr-20 12:51 PM
[Excellent]good job.
Fred Schoneboom Sr.
18-Apr-20 1:23 PM
[Excellent]Peter is truly a life saver!!!!!!!!!
georgie mc nair-mc cutchen
18-Apr-20 3:17 PM
[Excellent]adam solved my problem to my satisfaction.
CAROL LINDSEY
18-Apr-20 3:35 PM
[Excellent]VERY NICE SERVICE! THANKYOU SO VERY MUCH!
georgie mc nair-mc cutchen
18-Apr-20 3:48 PM
[Excellent]I appreciate Adam handling my problem. All the techs are helpful and most important, patient. Much appreciated.
Kevin Bowmsn
18-Apr-20 5:21 PM
[Excellent]Tech's were great to work through long issue. No way I could have figured this out. Sebastian stayed at it until he figured out the issue causing my headache. Thank you very much. I hope you will put this in his file & award him appropriately
Carol Vanhoff
18-Apr-20 5:51 PM
[Excellent]Always excellent service!
Gary LeBlanc
18-Apr-20 5:52 PM
[Excellent]Excellent work.
Helen Keys
18-Apr-20 7:05 PM
[Excellent]thank you
John Morning
18-Apr-20 9:41 PM
[Excellent]Excellent service today. Very knowledgeable and quickly done.
Richard Kasbarian
19-Apr-20 9:53 AM
[Excellent]Your Tech. are very Knowageable and Quick
Richard Kasbarian
19-Apr-20 10:12 AM
[Excellent]John, Corrected y print Problem. Very quick Thank You
Anthony Vernon
19-Apr-20 10:20 AM
[Excellent]Issue was fixed quickly - great support.
puckett gary
19-Apr-20 11:34 AM
[Excellent]Peter was very helpful to me and solved my issue with my computer, thank you Pet.
ANDREW BRYANT
19-Apr-20 3:58 PM
[Excellent]thank you
lee torres
19-Apr-20 5:34 PM
[Excellent]You do great work, Thanks
Joe Lizama
19-Apr-20 6:10 PM
[Excellent]Thanks for your help and advice.
Maria Ynclan
19-Apr-20 7:20 PM
[Excellent]I was very please with the help I received from James who transferred me over to Daniel to fix my problems.
Terri Brown
19-Apr-20 8:05 PM
[Excellent]Very pleased.
Lynnette Love
20-Apr-20 9:14 AM
[Excellent]Jennifer was very efficient.
Martha Lang
20-Apr-20 10:02 AM
[Excellent]Best money I ever spent!!
betty EVANS
20-Apr-20 11:58 AM
[Excellent]Thank you Peter. Sapphire is always polite and very helpful.
arthur garrison
20-Apr-20 2:27 PM
[Excellent]thank you
jack cohen
20-Apr-20 2:39 PM
[Excellent]fast diagnosis and solution by Rodrick for my scanning problem.
Ronald Robinson
20-Apr-20 3:03 PM
[Excellent]Even though James could night help me with my problem I was still very satisfied with the time and effort he put in to try and solve my problem. He was very very professional.
John Russell
20-Apr-20 4:06 PM
[Excellent]William did an outstanding job, very happy with the out come.
Barbara Horrell
20-Apr-20 6:31 PM
[Excellent]Thank you...due to all these changes Microsoft is now doing (causing everyone problems) I'm sure I will be contacting you again. Have a wonderful day!
Peter WISEMAN
21-Apr-20 5:59 AM
[Excellent]thank you
KATHY SLADE
21-Apr-20 11:37 AM
[Excellent]thank you
Robert Lueck
21-Apr-20 12:03 PM
[Excellent]Operator Error. Sorry. Thanks, Peter.
Jeffrey Eade
21-Apr-20 12:15 PM
[Excellent]Alex Wilson is a gentleman! He is very thorough. Alex explained the issue and went beyond his duty to repair same. I am mightily impressed. Thank you, J.K.Eade
Robert Lueck
21-Apr-20 3:21 PM
[Excellent]Additional problem with HP Scan program. Charles was very patient about giving me a work around. Hopefully I will remember how to use it. :O)
Donald J Dwyer
21-Apr-20 5:14 PM
[Excellent]I am very grateful for the wonderful service provided once again..
Carol Campanale Campanale
21-Apr-20 5:29 PM
[Excellent]Thanks for your promptness.
eligio torrese
21-Apr-20 7:10 PM
[Excellent]Great Job
Jim McLaughlin
21-Apr-20 8:49 PM
[Excellent]Sierra....great job. Thnaks.
Cynthia Richard
21-Apr-20 9:04 PM
[Excellent]This is the first time I have had to avail myself of the service since I purchased your product. I am very glad to know that my purchase wasn't for naught. The service person (Rodrick) was very helpful and patient with this old lady.
Joanne Rickard
21-Apr-20 10:02 PM
[Excellent]Everyone was very patient with me and was very courteous.
Barbara Cobb
21-Apr-20 10:20 PM
[Excellent]Jason helped me get my printer working. He was very patient, and I appreciate the time he took to solve the issues.
monika ceno
22-Apr-20 9:57 AM
[Excellent]thank you
julie ford
22-Apr-20 10:05 AM
[Excellent]I am very satisfied with the ability to find prompt resulutions and efficiency of operations which ensures a quick effective resolution to problems.
Denise Stevens
22-Apr-20 12:04 PM
[Excellent]Once again my computer is working. Thank you for your service.
Derwin Turner
22-Apr-20 2:45 PM
[Excellent]Great Job!!
Kathy Johnson
22-Apr-20 3:02 PM
[Excellent]Great job!!
John Postuma
22-Apr-20 6:15 PM
[Excellent]Thanks for your excellent service. Much appreciated!
Judy Grosvenor
22-Apr-20 6:52 PM
[Excellent]thank you so much William for your time. Your company is always so polite and efficient. You also have a blessed day, and be safe.
Clark Stuart
22-Apr-20 6:59 PM
[Excellent]Always There!!
Thomas Fries
22-Apr-20 7:06 PM
[Excellent]Thanks for your help
Mary Drake
22-Apr-20 7:30 PM
[Excellent]Great customer service
Bill Propes
22-Apr-20 7:45 PM
[Excellent]Ray was very straightforward and explained what his diagnostic procedure
Jayne Neal
22-Apr-20 8:27 PM
[Excellent]So friendly and helpful. Thank You.
Rhonda Allen
22-Apr-20 8:55 PM
[Excellent]Both tech persons were extremely patient, pleasant and helpful
Micki Tipton
22-Apr-20 8:55 PM
[Excellent]Very friendly and patient customer service. very prompt service.
Christopher Colby
22-Apr-20 9:06 PM
[Excellent]Thank you so much
Natasha Dicks
22-Apr-20 10:10 PM
[Excellent]William provided incredible customer service. He was very patient and fixed my issues. Thank you for your help.
Bob Lueck
23-Apr-20 11:37 AM
[Excellent]Helped me find a document that I was unable to find. Thanks.
Charles De Berard
23-Apr-20 11:57 AM
[Excellent]My only problem is, understanding your agents voice comments that talk too fast for me to process during our discussion. Would appreciate if agent would slow down when I call again. Thanks, Chuck(I'm 91!!)
gulshan marwah
23-Apr-20 11:57 AM
[Excellent]sajin is great
Frances Ellinwood
23-Apr-20 1:35 PM
[Excellent]Thank you!!!
Cheryl Gump
23-Apr-20 2:06 PM
[Excellent]I appreciate all the time you spent with me in getting my printer set up. I hope the browsers are fixed as you stated that that would be done since I"m spending 400.00 for 3 years. Anyway, thanks again.
Jim McLaughlin
23-Apr-20 2:32 PM
[Excellent]Adam did a great job. Thanks Adam.
Angele Jackson
23-Apr-20 3:58 PM
[Excellent]Darrell, Thank you so much for your great customer service, time and patience! With the help of you and Chad, I'm sure my future goals will be accomplished. Stay healthy and safe!
Charles Codding
23-Apr-20 4:24 PM
[Excellent]Fast service which I appreciate. Thank you!
Sherron Rodenberry
23-Apr-20 5:09 PM
[Excellent]William was very thorough cleaning my computer. He did an excellent job and was very courteous as well.
Megan Herriges
23-Apr-20 5:59 PM
[Excellent]Extremely helpful and took care of the problem at hand. Thank you so much!
August Drews Drews
23-Apr-20 7:49 PM
[Excellent]William, did a great job
Maria Sugranes
23-Apr-20 8:14 PM
[Excellent]Like this immediate feedback. Very professional. Thank you.
Christopher Colby
23-Apr-20 9:47 PM
[Excellent]Once again you have helped me tremdously and I thank you, Chris
Jose Gustavo Flores
23-Apr-20 10:43 PM
[Excellent]Thank you for your help and patience with us. Very helpful William.
Nancy O'Conne;;
24-Apr-20 10:53 AM
[Excellent]As always I was extremely satisfied.
Michael Burns
24-Apr-20 11:41 AM
[Excellent]Thank You Danial for your help,
john hoffman
24-Apr-20 12:05 PM
[Excellent]help me and did what had to be done . john hoffman
Jan Brown
24-Apr-20 12:53 PM
[Excellent]Thank You
LELAND SHEALY JR
24-Apr-20 3:58 PM
[Excellent]Excellant
Darren Mason
24-Apr-20 4:37 PM
[Excellent]well appreciated all who were involved with the help they have given me concerning my computer again thank you all!!!
Dana Rutledge
24-Apr-20 7:52 PM
[Excellent]Thank you, and we're glad to hear you're working from your homes. MUCH safer for now! Dana
Charlotte Hansen
24-Apr-20 9:58 PM
[Excellent]VERY satisfied with my help from Peter! He went above and beyond to sort out my issues. I will definitely recommend your company to others. I seriously do not know what I would do without your expertise!
Charlotte Hansen
25-Apr-20 4:25 AM
[Excellent]Very good help from Peter who helped me get my issues sorted. Thank goodness for experts such as Peter and Sapphire.
marvin featherston
25-Apr-20 9:21 AM
[Excellent]Thank You for your help
Christopher Costigan
25-Apr-20 1:04 PM
[Excellent]Rodrick was exceptional, very polite and knowledgeable & very patient
Zollie White
25-Apr-20 2:13 PM
[Excellent]Timely and great assistance as usual. Thanks Jennifer. Have a wonderful day.
RAY FRANCOIS
25-Apr-20 2:19 PM
[Excellent]All's well, will contact you if I need more help. Thanks much Ray Francois
Dan Broyles
25-Apr-20 2:57 PM
[Excellent]thank you all for this help I have been working with three ATT Teck's BUT you'll were the ones to get me into my yahoo email account . LOVE you all DanB
Richard Donkervoort
25-Apr-20 3:02 PM
[Excellent]Great Job
Robert Bahr
25-Apr-20 3:58 PM
[Excellent]Charles did a great job solving our problem
Regina Moltz
25-Apr-20 4:54 PM
[Excellent]I am super happy with the quick response and help. I am very appreciative. Thank you
Teresa Labunski
25-Apr-20 4:58 PM
[Excellent]Everyone I have ever worked with at Sapphire has always been helpful and patient with me.
Charles St. Louis
25-Apr-20 7:05 PM
[Excellent]Good Job!
Cahney Battson
25-Apr-20 8:22 PM
[Excellent]you are lifesavers. it is the best money i have ever spent.
Magdalena MacLean
26-Apr-20 9:05 AM
[Excellent]Could you still tell me how can I enter an address list, if I do not have Word Perfect.
Allene Jolly
26-Apr-20 10:03 AM
[Excellent]The representatives are friendly and do an excellent job. Very appreciated!
Richard Solonenko
26-Apr-20 12:04 PM
[Excellent]thanks for all the help...
jack cohen
26-Apr-20 12:58 PM
[Excellent]Jennifer addressed the issue I was having with scan/print operations and quickly found a fix by changing my browser from google chrome to microsoft edge,
Stuart Petree
26-Apr-20 1:49 PM
[Excellent]The requested service is not one that your company can do due to not being an authorized user of my email /computer. the Tech. that assisted me was quite clear on this point and I appreciate his assistance. Stuart
Frank Baker
26-Apr-20 3:00 PM
[Excellent]Always a pleasure having the Sapphire Tecks work on our computrs
fRANCES eLLINWOOD
26-Apr-20 4:45 PM
[Excellent]fAST WORK....THANK YOU !!!!
Brian McKeown
26-Apr-20 7:15 PM
[Excellent]Your (my) technician, James, is a very professional, kind-hearted individual. He would be an asset for any company; you are fortunate to have him in your employ! Thank you & James for all your help. Brian
Michael Mankowich
26-Apr-20 9:30 PM
[Excellent]Worked with William on a couple of issues today. It was a highly successful and painless endeavor. William was great.
Deborah Huggins
27-Apr-20 9:25 AM
[Excellent]Jennifer Parker, great tech!!! Thank you!!
Brenda Waters
27-Apr-20 11:13 AM
[Excellent]Thank you Jennifer for all of your patience and help! Blessings.
James Willis
27-Apr-20 1:05 PM
[Excellent]Thanks again for your services I'll schedule again in 3 months. James
eligio torres
27-Apr-20 1:11 PM
[Excellent]thanks Great service
David Hayden
27-Apr-20 2:56 PM
[Excellent]Brilliant performance by Jennifer. Even though it's dark and dreary outside, all is shining with approval inside. David
Charles Codding
27-Apr-20 3:12 PM
[Excellent]thank you for the fast service!
margaret kirby
27-Apr-20 3:26 PM
[Excellent]ty
betty EVANS
27-Apr-20 3:27 PM
[Excellent]William did a very, very good job on fixing my router problem and helping to get the devices going again. TY
Donald Graham
27-Apr-20 5:43 PM
[Excellent]Always helpfull and polite. Thanks for your service!
Betty Buchanan
27-Apr-20 8:07 PM
[Excellent]William was great to help me. Thank you, Betty
Robert Evans
27-Apr-20 8:28 PM
[Excellent]Great job, as always
Barbara Horrell
27-Apr-20 8:56 PM
[Excellent]Thank you...due to all these changes Microsoft is now doing (causing everyone problems) I'm sure I will be contacting you again. Have a wonderful day!
Charlotte Hansen
27-Apr-20 9:42 PM
[Excellent]William was very very helpful and he sorted out my issues! I'm so happy with your support! :< )
Carol Wilson
28-Apr-20 9:01 AM
[Excellent]Your services are greatly appreciated. Glad you are here for us. Hope all is safe and well for You and Your Families! Thank-you
June Odle
28-Apr-20 11:46 AM
[Excellent]your company did a great job for me and i will recommend your company to every one. thanks very much to your tec DANIEL.
R Lovatt
28-Apr-20 12:22 PM
[Excellent]Fantastic service and really helpful. Thank you
Jerome Hawkins
28-Apr-20 2:41 PM
[Excellent]Sapphire services are dependable and very valuable.
robert eckert
28-Apr-20 3:55 PM
[Excellent]Very satisfied with customer service at Sapphire Softech. Very professional and knowledgeable about computers and software,
Judith Norvell
28-Apr-20 5:20 PM
[Excellent]Everyone was very thorough, and professional. A special thanks to Ray, and Steve. Thanks Judith
jack cohen
28-Apr-20 6:25 PM
[Excellent]William fixed my scanner issue and created new icons to facilitate scanning.
Janet Buckley
28-Apr-20 6:32 PM
[Excellent]Love my computer dudes! They take away all the fear. LOL
Geraldine Jerome
28-Apr-20 6:40 PM
[Excellent]Thank you Daniel
martha lang
29-Apr-20 5:41 AM
[Excellent]The best
Linda Sierra
29-Apr-20 10:34 AM
[Excellent]fast and friendly service,
Patrick Falconio
29-Apr-20 3:40 PM
[Excellent]Everything has been great so far. Thank you.
jack cohen
29-Apr-20 3:49 PM
[Excellent]After waiting a fairly long time for response from another technician, Sierra came to the rescue and solved 3 problems in record time !
GUS DEKRELL
29-Apr-20 4:39 PM
[Excellent]good job and thank you for the passwordfo for mr grandson
Kathy Oliveira
29-Apr-20 6:30 PM
[Excellent]Very polite and patient, answered any concerns I had.
cheryl schumske
30-Apr-20 9:47 AM
[Excellent]ty j,
Andree Bouchard
30-Apr-20 10:59 AM
[Excellent]Great job every time I ask for the service to be performed on my computer. thanks
Sarah Shea
30-Apr-20 12:47 PM
[Excellent]Thank you for the help I just received.
Elka Enola
30-Apr-20 1:59 PM
[Excellent]William was excellent and patient but I did have a bit of trouble understanding him. I would suggest that it might be helpful if he spoke much slower. (I live in Onatrio and was an ESL teacher, so I usually don't have trouble with accents.)
Lewis Forrest
30-Apr-20 3:24 PM
[Excellent]As usual the service was quick and efficient.
William Libby
30-Apr-20 3:34 PM
[Excellent]Adam did a wonderful job!
PETER WISEMAN
30-Apr-20 4:37 PM
[Excellent]WONDEFUL SUPPORT THIS EVENING GOOD NIGHT
Elaine Wilcoxson
30-Apr-20 5:58 PM
[Excellent]Thanks for the good help. Elaine
eligio torres
30-Apr-20 7:30 PM
[Excellent]I your company is the the best. You always take care of the issues on the first call and I appreciate that. Thank you very Much, Eligio
Virginia Figlia
30-Apr-20 8:18 PM
[Excellent]Very professional, courteous, and knowledgeable. Appreciate the time spent.
Elaine Halaby
30-Apr-20 8:38 PM
[Excellent]Excellent service as usual! Called back on time. Charles is an excellent company rep.
John C. Hall
1-May-20 8:07 AM
[Excellent]John was very helpful
Mary Slay
1-May-20 12:59 PM
[Excellent]Advised that call I received was a scam and I didnt answer it but called you. Sierra went ahead a did a clean up. I appreciate it very much.
Joanne Van Amburg
1-May-20 2:33 PM
[Excellent]John fixed my problem for now It seems to be a recurring issue but all is ok now
Jerome Coling
1-May-20 3:23 PM
[Excellent]Thanks again for theassistance.
John Nunes
1-May-20 3:33 PM
[Excellent]john gave great help
Charles Codding
1-May-20 4:26 PM
[Excellent]Thank you for fixing the problem with my printer and for checking my system out, I appreciate it!!!
Robert Marshall
1-May-20 4:38 PM
[Excellent]great!!!!
LEONARD BORAL
1-May-20 6:51 PM
[Excellent]William did a great job showing me how to share files on my onedrive.
Donald Graham
1-May-20 7:40 PM
[Excellent]Charles was very helpful!
Lou Martini
1-May-20 7:42 PM
[Excellent]Great job-William Thank you
Janos Tischler
1-May-20 8:21 PM
[Excellent]On the few occasions that I have used "SapphireSoftech " I have always received excellent,highly professional service. I would certainly recommend the service . Thank you again William for your help. Janos P.Tischler
Eric Shelburne
1-May-20 9:05 PM
[Excellent]GOOD JOB. YOUR VERY PROFESSIONAL AND PATIENT. THANK YOU
Richard Petrocci
2-May-20 11:29 AM
[Excellent]Tech support got to problem solved it OUTSTANDING SERVICE
Dana Atkins
2-May-20 12:28 PM
[Excellent]very satisfied. thank you.
Ronald Moomaw
2-May-20 2:10 PM
[Excellent]It was a pleasure doing business with you!
Mary H Laing Moore
2-May-20 4:23 PM
[Excellent]I would like to thanks Charles for all the work he did on my computer and having patients with me. Thanks again.
Vivian Smith
2-May-20 6:53 PM
[Excellent]Both Ray and William had so much patients with me, I wish all techs were like them!!
FRANKLIN ALLEN
3-May-20 7:18 PM
[Excellent]the tech was extra helpful and went beyond my expectations of service . I will use and refer again
RosaLee Brown
3-May-20 8:03 PM
[Excellent]I was so very pleased with all your service. THANK YOU!!!
Edward Dence
3-May-20 8:05 PM
[Excellent]Charles was very helpful! Sincerely, Ed Dence
Lonnie McGregor
3-May-20 8:11 PM
[Excellent]All technicians I spoke to were helpful and knowledgable
Diana Lovett
3-May-20 8:38 PM
[Excellent]It was the best service I've ever had.
Elizabeth Rojas
3-May-20 9:10 PM
[Excellent]Thank you for employing such wonderful, caring representatives.
Gretchen M Cumpston
3-May-20 9:44 PM
[Excellent]Thank you all so much for getting my computer and printer straightened out. It was a pleasure talking with you , everyone was friendly and helpful.
David Olenick
3-May-20 10:24 PM
[Excellent]Sierra was very knowledgeable and answered all my questions very successfully. She did a "Great" job of support.
Kathy Oliveira
29-Apr-20 6:30 PM
[Excellent]Very polite and patient, answered any concerns I had.
cheryl schumske
30-Apr-20 9:47 AM
[Excellent]ty j,
Andree Bouchard
30-Apr-20 10:59 AM
[Excellent]Great job every time I ask for the service to be performed on my computer. thanks
Sarah Shea
30-Apr-20 12:47 PM
[Excellent]Thank you for the help I just received.
Elka Enola
30-Apr-20 1:59 PM
[Excellent]William was excellent and patient but I did have a bit of trouble understanding him. I would suggest that it might be helpful if he spoke much slower. (I live in Onatrio and was an ESL teacher, so I usually don't have trouble with accents.)
Lewis Forrest
30-Apr-20 3:24 PM
[Excellent]As usual the service was quick and efficient.
William Libby
30-Apr-20 3:34 PM
[Excellent]Adam did a wonderful job!
PETER WISEMAN
30-Apr-20 4:37 PM
[Excellent]WONDEFUL SUPPORT THIS EVENING GOOD NIGHT
Elaine Wilcoxson
30-Apr-20 5:58 PM
[Excellent]Thanks for the good help. Elaine
eligio torres
30-Apr-20 7:30 PM
[Excellent]I your company is the the best. You always take care of the issues on the first call and I appreciate that. Thank you very Much, Eligio
Virginia Figlia
30-Apr-20 8:18 PM
[Excellent]Very professional, courteous, and knowledgeable. Appreciate the time spent.
Elaine Halaby
30-Apr-20 8:38 PM
[Excellent]Excellent service as usual! Called back on time. Charles is an excellent company rep.
John C. Hall
1-May-20 8:07 AM
[Excellent]John was very helpful
Mary Slay
1-May-20 12:59 PM
[Excellent]Advised that call I received was a scam and I didnt answer it but called you. Sierra went ahead a did a clean up. I appreciate it very much.
Joanne Van Amburg
1-May-20 2:33 PM
[Excellent]John fixed my problem for now It seems to be a recurring issue but all is ok now
Jerome Coling
1-May-20 3:23 PM
[Excellent]Thanks again for theassistance.
John Nunes
1-May-20 3:33 PM
[Excellent]john gave great help
Charles Codding
1-May-20 4:26 PM
[Excellent]Thank you for fixing the problem with my printer and for checking my system out, I appreciate it!!!
Robert Marshall
1-May-20 4:38 PM
[Excellent]great!!!!
LEONARD BORAL
1-May-20 6:51 PM
[Excellent]William did a great job showing me how to share files on my onedrive.
Donald Graham
1-May-20 7:40 PM
[Excellent]Charles was very helpful!
Lou Martini
1-May-20 7:42 PM
[Excellent]Great job-William Thank you
Janos Tischler
1-May-20 8:21 PM
[Excellent]On the few occasions that I have used "SapphireSoftech " I have always received excellent,highly professional service. I would certainly recommend the service . Thank you again William for your help. Janos P.Tischler
Eric Shelburne
1-May-20 9:05 PM
[Excellent]GOOD JOB. YOUR VERY PROFESSIONAL AND PATIENT. THANK YOU
Richard Petrocci
2-May-20 11:29 AM
[Excellent]Tech support got to problem solved it OUTSTANDING SERVICE
Dana Atkins
2-May-20 12:28 PM
[Excellent]very satisfied. thank you.
Ronald Moomaw
2-May-20 2:10 PM
[Excellent]It was a pleasure doing business with you!
Mary H Laing Moore
2-May-20 4:23 PM
[Excellent]I would like to thanks Charles for all the work he did on my computer and having patients with me. Thanks again.
Vivian Smith
2-May-20 6:53 PM
[Excellent]Both Ray and William had so much patients with me, I wish all techs were like them!!
FRANKLIN ALLEN
3-May-20 7:18 PM
[Excellent]the tech was extra helpful and went beyond my expectations of service . I will use and refer again
RosaLee Brown
3-May-20 8:03 PM
[Excellent]I was so very pleased with all your service. THANK YOU!!!
Edward Dence
3-May-20 8:05 PM
[Excellent]Charles was very helpful! Sincerely, Ed Dence
Lonnie McGregor
3-May-20 8:11 PM
[Excellent]All technicians I spoke to were helpful and knowledgable
Diana Lovett
3-May-20 8:38 PM
[Excellent]It was the best service I've ever had.
Elizabeth Rojas
3-May-20 9:10 PM
[Excellent]Thank you for employing such wonderful, caring representatives.
Gretchen M Cumpston
3-May-20 9:44 PM
[Excellent]Thank you all so much for getting my computer and printer straightened out. It was a pleasure talking with you , everyone was friendly and helpful.
David Olenick
3-May-20 10:24 PM
[Excellent]Sierra was very knowledgeable and answered all my questions very successfully. She did a "Great" job of support.
PETER WISEMAN
4-May-20 9:25 AM
[Excellent]JOHN MANAGED TO SORT OUT MY PROBLEM IN LESS THAN A COUPLE OF MINUTES, WHERE ALL TEC. WERE NOT ABLE TO HELP AT ALL. HE DESERVE A ROUND OF APPOLRSE THANK YOU AND JOHN
Rick Gower
4-May-20 12:20 PM
[Excellent]great work as usual.
shahnaz kirmani
4-May-20 1:02 PM
[Excellent]wonderful work
Dan Broyles
4-May-20 4:22 PM
[Excellent]Thank You
Gary Puchett
4-May-20 5:46 PM
[Excellent]thank you very much, Daniel appreciate you, you're an asset to the company
Eligio torres
4-May-20 5:52 PM
[Excellent]Great work Sierra, you saved the day again.
Joy Goodwin
4-May-20 6:25 PM
[Excellent]Sierra very helpful in helping me reset my password.
Linda Sierra
4-May-20 7:06 PM
[Excellent]Fast service and explained the scam emails that I was receiving.
Bernie Matthews
4-May-20 10:02 PM
[Excellent]Professional and understandable with instructions.
Lynnette Love
5-May-20 8:33 AM
[Excellent]Thank you John, you were so helpful .
Don Thompson
5-May-20 12:01 PM
[Excellent]Technician was helpful, very patient, and got the job done.
Gary Valinski
5-May-20 12:05 PM
[Excellent]John was very knowledgable and courteous. He completed the updates in record time and I am very pleased.
Gary Valinski
5-May-20 12:06 PM
[Excellent]An outstanding job done by John.
Duane Presnell
5-May-20 12:33 PM
[Excellent]Great job. Thank you
Scott Nicolle
5-May-20 1:32 PM
[Excellent]Thanks to all your customer service techs for their help. It was greatly appreciated.
James DeStefano
5-May-20 1:55 PM
[Excellent]John was very helpful. Solved our problems. We are very, very, satisfied
Douglas Elwell
5-May-20 2:04 PM
[Excellent]Jim was great technician!
Karl Langwell
5-May-20 2:06 PM
[Excellent]I just wish i didn't have to request help so often. Thank you Jennifer. Karl
Walter Freybe
5-May-20 3:25 PM
[Excellent]Very satisfied
Terry Kennedy
5-May-20 3:36 PM
[Excellent]My thanks to Ray and John for the help
John Hall
5-May-20 4:02 PM
[Excellent]Nice work
Thomas Neidinger
5-May-20 5:52 PM
[Excellent]worried about scammers pretending to represent Sapphire Solutions !
Dawna McNesky
5-May-20 5:55 PM
[Excellent]As usual, I am very pleased with your Company. Your service tech (Charles) today was knowledgeable and efficient.
Frank W Dicorte
5-May-20 10:37 PM
[Excellent]I am telling you that the service and end results could not please me more satisfied. Like always very satisfied 100%
Beverly Smith
6-May-20 10:17 AM
[Excellent]Excellent assistance. The money I spend on this service is worth it. I get help quickly and whoever is the service tech is amazing. I would recommend this assistance to everyone. Thank you for being there for me. Beverly
Frank W. Dicorte
6-May-20 10:27 AM
[Excellent]When I have a problem with my computer or windows 10 I always use Saphire's Tech. I have never had a problem with the service or the end results of their kindness.
Debbie Nowaczyk
6-May-20 10:57 AM
[Excellent]John was able to resolve my issue immediately so I could get on with my work
Paul Southard
6-May-20 11:55 AM
[Excellent]It would have been extremely helpful to me to have been aware that your normal hours of services had been reduced due to pandemic. I understand and appreciate this, I am sort of a "night owl" and got increasingly frustrated early in the wee hours of this morning as I was trying to reach out to your services. 10 pm to 6am that you are temporarily Would you please send pout a notice when your 7/24 hours have resumed? This would be extremely helpful. Also a suggestion might be to put a notice on the "connecting screen" like
Melanie Bailey
6-May-20 12:11 PM
[Excellent]Very helpful Thank you.
donald doyle
6-May-20 1:24 PM
[Excellent]My call too get help with my computer was answered by William. The service preformed on my computer was exceptional. I had an e-mail ,problem that was taken care of right away without any damage too my computer. I could not be any happier that my problem was taken care of so fast and professional. Thank you so very much. Respectfully sent by Donald Doyle.
ALFREDA BROWN
6-May-20 1:24 PM
[Excellent]Very helpful
Marilyn Fehr
6-May-20 3:45 PM
[Excellent]Very good service, Thank you
Arnold Guthrie
6-May-20 5:01 PM
[Excellent]Very good , polite &punctual
kenneth gillan
7-May-20 8:42 AM
[Excellent]Can't fault the service at all..
Ronald Moomaw
7-May-20 10:06 AM
[Excellent]Thank you so much for taking care of my computer. John did a marvelous job!
ed brammer
7-May-20 11:06 AM
[Excellent]great job as always
gus Dekrell
7-May-20 11:29 AM
[Excellent]good job
John Postuma
7-May-20 12:36 PM
[Excellent]Thanks so much for your help.
D Norman
7-May-20 12:40 PM
[Excellent]thank you for your service best regards Dave Norman
charles Frick
7-May-20 12:46 PM
[Excellent]thanks
Carol Briggs
7-May-20 1:34 PM
[Excellent]Thanks, great job!
Stephen Blaine
7-May-20 2:02 PM
[Excellent]I had numerous issues because of purchasing a new HP printer/scanner. sierra walked me through each issue and explained why I had the problem and how to correct it. Wonder, wonderful service!
June Davies
7-May-20 2:22 PM
[Excellent]Thanks, Charles. Great job.
Paola Calderon
7-May-20 4:12 PM
[Excellent]thank you so much for everything you service is the best
vincent bozzi
7-May-20 5:06 PM
[Excellent]Sebastian was awesome. He not only helped me fix my issues but explained everything!!!!!
Loren O'Toole
7-May-20 5:13 PM
[Excellent]Adam was great!!! 5 stars!!
Catherine Harvey
7-May-20 6:15 PM
[Excellent]I'm just glad it was something simple and William took care of it.
donna wheelin
7-May-20 6:28 PM
[Excellent]Charles was very patient and helpful.
Bill Spilka
7-May-20 6:45 PM
[Excellent]"William" did a perfect (& very quick) job of solving my ZOOM problem. I wrote more details in my original letter of appreciation. Refer to that. He did an excellent job and deserves both a commendation & a raise!
Linda Erwin-Gallagher
7-May-20 7:42 PM
[Excellent]Great service and great people who do this work!
Sandra Kenney
7-May-20 8:05 PM
[Excellent]Much thanks for getting me up and running again. Charles you are the Best! Thank you to the whole team!
barbara biondo-bozzi
8-May-20 11:34 AM
[Excellent]great work
Loren O'Toole
8-May-20 11:51 AM
[Excellent]I had spoken with tech, Adam, yesterday and it turns out by installing one program a different one got deleted. Sierra helped me reinstall and get things back on track. She was great!!!
Sue Rempe
8-May-20 12:25 PM
[Excellent]Thank you!
Vicki Koop
8-May-20 12:45 PM
[Excellent]The service I have received has been very satisfying. The people are also very easy to work with. Thank you all.
Diane Anderson
8-May-20 2:27 PM
[Excellent]I purchased a new router/modem and thought I'd installed correctly after 6 hrs and trying to work with Spectrum. WRONG. And I've never been so disappointed with service. When my WIFI wasn't connecting decided to reach out to Sapphire and Rodrick. WOW I'm so happy I did. I'm now connected and not frustrated because I couldn't make things work. THEY ARE WORKING NOW. Rodrick - thank you so much for all the checking and efforts to get my HP computer and printer back on line. Much Appreciate your efforts.
laurie andersen
8-May-20 4:32 PM
[Excellent]I love my Sapphire Softech Solutions Staff. Today, Jennifer Parked rocked my office with professional and knowledgeable hands-on help. Thank you for always having the best employees; I pass on your company because of people like Jennifer. Peter has helped me before.... also WONDERFUL. Thank You. God Bless all of us..... STAY SAFE and may you continue to prosper in these difficult times. I'm an essential..... an International Flight Attendant still working to Japan and London and Spain. No glamour right now.... right now I'm a sky warrior. If you need me to get you to a loved one.... I'm your Flight Attendant. Staying strong because of people like Jennifer and so many that makes your company succeed. Hugs to All from Texas. THANK YOU and please give Jennifer a personal Thank You. Kindly, Laurie Andersen Trenton, TX
Walter Freybe
8-May-20 5:09 PM
[Excellent]good work
Roy Bertolatus
8-May-20 5:11 PM
[Excellent]Excellent service. Thank you.
Marcos Moreno
8-May-20 6:07 PM
[Excellent]thanks keep up the good work
Barbara Hill
9-May-20 10:32 AM
[Excellent]wonderful service, very good technician
Stuart Petree
9-May-20 11:54 AM
[Excellent]The gentlemen that I spoke with were extremely knowledgeable and helpfu Stuart
James Beighley
9-May-20 3:50 PM
[Excellent]NC
Gerald johnson
9-May-20 6:40 PM
[Excellent]Thank you
Michael Hendsbee
9-May-20 10:55 PM
[Excellent]Raina and Peter were very professional and proficient.
PETER WISEMAN
10-May-20 7:33 AM
[Excellent]wonderful today thanks
PETER WISEMAN
10-May-20 7:43 AM
[Excellent]all good
Janice Gray
10-May-20 9:46 AM
[Excellent]as usual very efficient thank you
Gary Puchett
10-May-20 12:00 PM
[Excellent]Jennifer was very helpful to me and thank God for her wisdom on this computer, we really appreciate her very much, please don't ever lose her, thank you, Jennifer
Steve Pennington
10-May-20 12:08 PM
[Excellent]John did an incredible job with my computer. I will definitely recommend him to others.
John Anderson
10-May-20 2:50 PM
[Excellent]Charles was very patient. He detected a hardware issue that prevented us from installing the app I was asking for.
Cynthia Hill
10-May-20 4:11 PM
[Excellent]The technician Charles was very helpful and Patient
Catherine Harvey
10-May-20 6:53 PM
[Excellent]She explained to me what is happening. My printer keeps going into sleep mode. It is facing a patio double glass door .
Abie Cohen
10-May-20 8:01 PM
[Excellent]Very satisfied Thank you
Juvenal Medina
10-May-20 8:53 PM
[Excellent]Great Job
PETER WISEMAN
11-May-20 6:54 AM
[Excellent]excellent wonderful john
jin lee
11-May-20 12:14 PM
[Excellent]He was very patient and well explained .
JIM NOLTE
11-May-20 1:03 PM
[Excellent]alway happy when i get great service. jennifer did a fantastic job. thanks again....JIM
LARRY GOLSTON
11-May-20 1:12 PM
[Excellent]she was professional & patient
James DeStefano
11-May-20 1:30 PM
[Excellent]Jennifer was a great help to us. We are old people and don't know how to do such tasks. Thank you very much Jennifer!
Marvin Castillo
11-May-20 3:54 PM
[Excellent]This review is based off of the service I received. I have not restarted my computer to see how fast it is working yet.
Son Le
11-May-20 5:30 PM
[Excellent]N/A
Michael Plaskett
11-May-20 5:51 PM
[Excellent]Sapphire's service technicians are a reliable group of people. I really feel good about fixing troublesome computer glitches. Today two technicians, Daniel and John, joined forces to sort a problem with a hide-and-seek external hard drive. I commend both of these men! mike
Willard Tinsley Sr.
11-May-20 9:08 PM
[Excellent]Thank you so very much.
James DeStefano
12-May-20 11:55 AM
[Excellent]John was very helpful. He corrected problem quickly. We are very happy with result. I am old man. Very old. When I come to California, someday, I will buy lunch for "John"!
Richard Shimmin
12-May-20 12:46 PM
[Excellent]John was both patient and professional and resolved the problem which was caused by Panda Protection which hopefully he has permanently removed. I hope he is correct as his colleagues in the past have believed it had been removed it but unfortunately it reappeared.
Christine Thomson
12-May-20 1:24 PM
[Excellent]Thank-you for the support!
eligio torres
12-May-20 2:17 PM
[Excellent]Thanks
kathy ronca
12-May-20 4:27 PM
[Excellent]thanks for your help
Frank W Dicorte
12-May-20 6:16 PM
[Excellent]All ways excellent service and repair.
Frank Struss
12-May-20 6:29 PM
[Excellent]Very pleased with services and security and your amazing ability to get to the root of the problem and fix it and explain what it was in a very efficient and courteous manner. Would recommend your company to others.
Cynthia Hill
12-May-20 9:36 PM
[Excellent]William was my technician and he was very patient and knowledgeable relative to his job
David Olenick
12-May-20 10:33 PM
[Excellent]Adam put in a lot of effort to get my CANON printer finally working and working Successfully. Did a Great Job in getting this accomplished.
Arthur Hinchliffe
13-May-20 10:00 AM
[Excellent]As usual - excellent job from your technician Jennifer.
Stephen Blaine
13-May-20 12:45 PM
[Excellent]Rodrick reassured me that no one was trying to access our computer.
danny Jones
13-May-20 4:16 PM
[Excellent]thank you
danny Jones
13-May-20 4:40 PM
[Excellent]thank you
Helen Donnelly
13-May-20 4:47 PM
[Excellent]Thank you for your service in resolving my printer/ system problems
Cahney Battson
13-May-20 5:26 PM
[Excellent]I can't praise your technicians enough.!! It is easy to reach you by phone, and the person is always kind and knowledgeable and patient with me. They are reassuring when I am distressed about my situation. They are willing to answer my many questions and i learn a lot so i can be more independent in fixing my computer problems.
George Heimos
13-May-20 7:42 PM
[Excellent]Very patient with me asking questions, got a lot more done that I expected regarding protection on my computer and stopping malware.
Robert DeBerardino
14-May-20 12:09 PM
[Excellent]Thank you very much!
Leslie Baran
14-May-20 1:57 PM
[Excellent]Charles was very, very patient with me and I appreciated his work and explanations to me. I know it was difficult to make me understand the technicalities of the workings of my computer.
Richard Carter
14-May-20 2:02 PM
[Excellent]NA
Ray Francois
14-May-20 2:29 PM
[Excellent]all ok now
George Heimos
14-May-20 3:13 PM
[Excellent]All technicians are polite and very knowledgeable. Patient to work thru any problems that exist with your computer and want to make sure that you are satisfied with the outcome. Five stars for sure. George
George Heimos
14-May-20 3:34 PM
[Excellent]All technicians are polite and very knowledgeable. Patient to work thru any problems that exist with your computer and want to make sure that you are satisfied with the outcome. Five stars for sure. George
Jamye Lucier
14-May-20 5:13 PM
[Excellent]This took awhile but I feel very good about what has been accomplished. Thank you, Jamye
Gerald enos
14-May-20 5:24 PM
[Excellent]very happy with your service charles did a good job thank you very much
James Cobb
14-May-20 6:59 PM
[Excellent]always taje good care of my issues, Thanks
Thomas Williams
14-May-20 8:21 PM
[Excellent]Very happy with your services
Jim McLaughlin
14-May-20 9:23 PM
[Excellent]William is very professional and did a great job for me. Thank you William.
Andrew Watkinson
15-May-20 11:24 AM
[Excellent]Thanks for your help
Magdalena MacLean
15-May-20 11:52 AM
[Excellent]Thank you, take care. See you next time.
Lynnette Love
15-May-20 12:47 PM
[Excellent]Very Efficient. Thank you so much.
Jim McLaughlin
15-May-20 1:12 PM
[Excellent]Adam....great work, thanks. Jim McLaughlin
jack cohen
15-May-20 2:12 PM
[Excellent]took a long time, but Charles persisted. Still haven't figured out why we can't print successfully on 5x7 paper
David Shiroda
15-May-20 3:27 PM
[Excellent]thanks much for the help
Sergio Ortiz
15-May-20 3:45 PM
[Excellent]Very professional services and I will recommend the services to my co-workers and friends. Thank you
Bill Spilka
15-May-20 8:45 PM
[Excellent]Technician "William worked very hard & long (1 hour) to clean up my computer & re-set my password. He says it will now run faster. We'll see. He is an excellent worker and very patient with my questions. This is my second review today. He is an asset to Sapphire & deserves recognition. bill spilka
Cheryl Gump
15-May-20 9:52 PM
[Excellent]Thank you William. You had my printer up and running in about 5 minutes. :)
Brenda Bliss
16-May-20 11:40 AM
[Excellent]Thank you for your help today! :)
Krystl Johnson
17-May-20 8:23 AM
[Excellent]Always helpful and polite. I worked with Charles today. He provided a great service.
Danny Jones
17-May-20 8:43 AM
[Excellent]thank you Charles
Gerald enos
17-May-20 1:24 PM
[Excellent]CHARLES WAS VERY HELPFUL I WOULD LIKE TO HAVE CHARLES WORK ON MY COMPUTER ALL THE TIME
ROBERT MCGUIRE
17-May-20 1:40 PM
[Excellent]tech Jenniferr performed a very professional service.
Nancy von Hellens
17-May-20 3:16 PM
[Excellent]Thank you.
Gary Puchett
17-May-20 3:44 PM
[Excellent]a very wise man, thank you for your help Roderick, appreciate you
Kirt Jackels
17-May-20 4:17 PM
[Excellent]Thank you for all of the service that was done today.
pauline carmichael
17-May-20 4:18 PM
[Excellent]Thank you Jennifer
Michael Burns
17-May-20 4:35 PM
[Excellent]Steve was Informative and Professional, Good Job!
Lynne Midelton
17-May-20 5:09 PM
[Excellent]Sierra was absolutely wonderful. She was very patient and talked me through all of my concerns.
DONNA SMITH
17-May-20 8:37 PM
[Excellent]Everyone was very patient and helpful.
Jim McLaughlin
17-May-20 8:42 PM
[Excellent]William is very professional. He did a very good job for me. Thank you William.
Margaret Reid
18-May-20 9:18 AM
[Excellent]Keep up the excellent service
Fredrick Dileone
18-May-20 2:29 PM
[Excellent]Staff were patient and courteous.
Annemarie Williams
18-May-20 2:34 PM
[Excellent]You guys always come through! I can't thank you enough . I tell all my friends how dependable, professional and classey you are!!!
Dawna McCarty
18-May-20 5:41 PM
[Excellent]I love your techs and service
Gary Lund
18-May-20 6:07 PM
[Excellent]It probably is not your tech guy's fault, but I have a problem hearing and understanding you. That is why I keep asking you to repeat things. As long as you bear with me, we will get the job done! Thank you....
Evelyn Strothers
18-May-20 8:14 PM
[Excellent]I am very satisfied. Thanks!
Carol Briggs
18-May-20 8:52 PM
[Excellent]Thanks for professionalism
Ronald Higley
18-May-20 8:59 PM
[Excellent]Very Good Job as usual.
Dennis Christopher
19-May-20 10:40 AM
[Excellent]thank you
Patricia Conley
19-May-20 11:40 AM
[Excellent]Thank you Jennifer for all your help.
Robert Lueck
19-May-20 11:51 AM
[Excellent]Waiting for mail to sync with PC.....have not tried the problem called in about....not able to send mail on my iPhone.
Teresa Parsons
19-May-20 12:24 PM
[Excellent]expensive. will look for local IT when contract is over
Ricky Byford
19-May-20 1:57 PM
[Excellent]One word for your service (Awesome)
Mary Ford-Francis
19-May-20 3:41 PM
[Excellent]Adam the technician is competent and responsive. Thank you for your service
Catherine Harvey
19-May-20 6:54 PM
[Excellent]Charles was quick and got my issue resolved in a few minutes.
Troy Baldwin
19-May-20 7:04 PM
[Excellent]THANK YOU ADAM!
Lea Kushner
19-May-20 7:35 PM
[Excellent]Thank you.
Charles Codding
19-May-20 7:39 PM
[Excellent]Excellent service by Charles!
Stephen Pittman
19-May-20 8:42 PM
[Excellent]As always, thank you so much for your help & kindness.
Leonard Webb
20-May-20 10:21 AM
[Excellent]My technician was awesome!
Maria Makuo Dunu
20-May-20 11:59 AM
[Excellent]Thanks for your service!
Shane Pooler
20-May-20 1:47 PM
[Excellent]Good Customer service
Raeanne Beauregard
20-May-20 2:35 PM
[Excellent]thank you very much
Magdalena MacLean
20-May-20 2:57 PM
[Excellent]Very grateful to John for having helped me. thank you very much.
Marshall Garrett
20-May-20 3:01 PM
[Excellent]Ms. Sierra is very courteous & professional. Overall, Sapphire SofTech Solutions is worth every penny. Many thanks, Marshall Garrett
Patsy Wake
20-May-20 8:57 PM
[Excellent]Your techs are awesome. So courteous no matter how much I mess up. Thank you so very much.
Leonard R Webb
21-May-20 10:27 AM
[Excellent]Top shelf customer service! A pleasure to work with such an experienced technician, two days in a row!
Mary Jo Beek
21-May-20 12:40 PM
[Excellent]Thank you so very much to a the Tech's who helped on this project. Will surely inform family & friends.
Jonathan Bacher
21-May-20 5:18 PM
[Excellent]Problem resolved quickly and very professionally.
Marshall Garrett
21-May-20 5:39 PM
[Excellent]Ms. Sierra is very courteous & professional. Overall, Sapphire SofTech Solutions is worth every penny. Many thanks, Marshall Garrett
William Evans
21-May-20 8:33 PM
[Excellent]Charles(tech) was great. Saleman ? explained everything.
Leonard Webb
21-May-20 9:06 PM
[Excellent]The Technion Charles was awesome!
Paulette Hunt
21-May-20 9:18 PM
[Excellent]Thanks for all of you hard work. I will tell my friends and coworkers about your service.
Abraham Cohen
22-May-20 11:33 AM
[Excellent]Thank you
Mary Ford-Francis
22-May-20 1:43 PM
[Excellent]Jennifer, is responsive she act quickly to help me with my needs and empathetic she listens very competent.
Carol Goldsworthy
22-May-20 2:49 PM
[Excellent]No, happy to have everything working again. Thank you.
jack cohen
22-May-20 2:59 PM
[Excellent]william solved the malware issue and the difficulies I was having printing multiple images on one page.
Carol Goldsworthy
22-May-20 3:23 PM
[Excellent]Jennifer did a great job. I was happy for her help.
Christopher Colby
22-May-20 4:44 PM
[Excellent]Great Service
Pat Penelton
22-May-20 4:56 PM
[Excellent]Excellent Service as always. Thank you.
Lou Martini
22-May-20 8:45 PM
[Excellent]William is great---i HAVE USED HIM BEFORE with great results Thank you Lou
kaly Liell
22-May-20 9:51 PM
[Excellent]Charles is great, he was very patient and got the job done satisfactorily. Thanks Charles.
betty dingreville
23-May-20 10:52 AM
[Excellent]Truly great people. Always satisfied with their services.
Kohn Linda
23-May-20 12:05 PM
[Excellent]Adam was great! He very quickly took me through the process of setting up my computer and phones.
bob Lueck
23-May-20 12:19 PM
[Excellent]Second call on same problem. Took a long time and I hope it is fixed. It appears to be. Thank you, Adam, for staying with this to conclusion.
Linda Moore
23-May-20 12:34 PM
[Excellent]Charles is an excellant technical representative and I'll be very happy to use his services should it be necessary in the future.
JUNE Odle
23-May-20 1:46 PM
[Excellent]MR CHARLES THANK FOR HELPING ME OUT .
James Cobb
23-May-20 2:37 PM
[Excellent]Gotta wait to see this tim, sorrye
Frederic Anton
23-May-20 8:33 PM
[Excellent]experienced and helpfull technocian
Gary Puchett
23-May-20 9:11 PM
[Excellent]William was very helpful to us and we really appreciate his knowledge with computers, thank you once again william
Marshall Garrett
24-May-20 6:23 AM
[Excellent]Ms. Sierra is very courteous & professional. Overall, Sapphire SofTech Solutions is worth every penny. Many thanks, Marshall Garrett
Ellen Alparone
24-May-20 11:59 AM
[Excellent]Peter at ex 102 was no less the great
Diane Crocker
24-May-20 1:08 PM
[Excellent]Peter was very patient and knowledgable of this situation and I thank Him for the repairs
Janella Newman
24-May-20 2:45 PM
[Excellent]I was very skeptical at first but since the number came from HP which is my printer, I went along with it. The technicians were very knowledgeable and reassuring. They quickly showed me what was needed to clean out my computer and were very polite in answering my questions. I am very satisfied with the service. They even answered a spam email question I had. Thanks again for your service.
Diane Crocker
24-May-20 3:01 PM
[Excellent]Peter was very patient and knowledgable of this situation and I thank Him for the repairs
adrienne conley
24-May-20 4:03 PM
[Excellent]customer service, advice or suggestions were done with care, no selling was involved, only care and concern for the customer. I now feel my computer is safe and clean, My sincerest thanks, Adrienne conley
Vicki Koop
24-May-20 6:08 PM
[Excellent]Thank you Daniel.
dwain dzuba
24-May-20 7:53 PM
[Excellent]pleased so far!!!!!!!!!!!!!!
Walter Shultz
25-May-20 10:56 AM
[Excellent]Very satisfied for the service,the company the purchase of the service. I will recommend your company and services to my friends. Thank you very much ,wish everyone to stay safe and healthy.
eligio torres
25-May-20 11:49 AM
[Excellent]Thanks
Michael Plaskett
25-May-20 12:50 PM
[Excellent]Thank you for your excellent service. You are efficient, understanding and reliable. Mike
Gary Puchett
25-May-20 1:32 PM
[Excellent]thank you for your help Adam, we appreciate you
Jane Clarke
25-May-20 2:51 PM
[Excellent]Thank you for the excellent service Adam !
Richard Kasbarian
25-May-20 3:19 PM
[Excellent]Thank You Jennifer you Bailed Me out Again thanks
cathryn Alschuler
25-May-20 4:04 PM
[Excellent]Thanks for being available and being friendly when I need help.
Jamye Lucier
25-May-20 4:12 PM
[Excellent]I called today for help with my HP printer and Roderick was very helpful.
Regina Moltz
25-May-20 6:11 PM
[Excellent]I love the prompt response and patients.
Joan Kaplan
25-May-20 7:17 PM
[Excellent]Sierra! Brilliant, patient, always there for me when I need help... superb problem solver whose knowledge, expertise, patience, cooperation and highest standard of customer service I appreciate enormously. Brava to Sierra -- and many many thanks! Joan Kaplan
Annette Abajian
26-May-20 12:34 PM
[Excellent]I would recommend your company. My technician, John, was very patient with me and tried numerous avenues to solve my problems. He was persistent,and was able to resolve l the problem .
Elden Rasmussen
26-May-20 1:24 PM
[Excellent]very good job
Cahney Battson
26-May-20 1:39 PM
[Excellent]I am so happy that i bought your services. I t was the best money i ever sent. i have no young people to help me
Mary Brown
26-May-20 1:53 PM
[Excellent]Very Satisfied in all categories. Very likely to avail services, recommend product/service to others, and recommend company to others. Again. Thank you.
Julianna Morano
26-May-20 2:27 PM
[Excellent]John was a great guy and a great help. Thank you
Larry Roznowski
26-May-20 2:38 PM
[Excellent]You guys now your stuff. Thanks you so much. Happy Camper
Patrick Falconio
26-May-20 5:24 PM
[Excellent]you are always extremely helpful.
PETER WISEMAN
27-May-20 5:49 AM
[Excellent]as normal john is great
gail bradley
27-May-20 10:46 AM
[Excellent]The gentleman that helped me was excellent!!
Catherine Farina
27-May-20 12:22 PM
[Excellent]love you
Lynn Bangston
27-May-20 2:42 PM
[Excellent]THank you very much
Cheryl Gump
27-May-20 5:38 PM
[Excellent]Charles was very helpful today and I appreciate it. I will no doubt be calling Sapphire Solutions again when I need help. I've, after all, paid a great deal of money for that service for 3 years.
edward dence
27-May-20 6:14 PM
[Excellent]excellent service!
THOMAS KIECHLE
27-May-20 7:39 PM
[Excellent]William was so reassuring and efficient with helping make my computer run better ,faster and addressing the problem I was having with the syncronization of my calendar. Thank You.
Pat Penelton
28-May-20 10:23 AM
[Excellent]Excellent as usual.
Joseph Stock
28-May-20 4:52 PM
[Excellent]Always competent and quick service Thanks
Gijsberta Liska
28-May-20 7:37 PM
[Excellent]thank you very much know you helped me very much Gijsberta Liska
bruce schifrien
28-May-20 8:13 PM
[Excellent]Everyone very patient and helpful Hopefully everything will continue working as it is right now!
Mark Brown
28-May-20 8:39 PM
[Excellent]The technician Sierra was very professional in her approach to me, answered my inquiries clearly and thoroughly. She was a pleasure to work with.
CAROL LINDSEY
28-May-20 9:20 PM
[Excellent]i love your service, wonderful employees.
edward dence
29-May-20 8:27 AM
[Excellent]service was excellent!
MARY WOOTTEN
29-May-20 12:24 PM
[Excellent]EXCELLENT!
Charles Codding
29-May-20 12:36 PM
[Excellent]Charles did a great job, I appreciate it!
James Beighley
29-May-20 8:32 PM
[Excellent]You/your associates are very nice and seem to know the way to correct and fix any problems that you can have on a computer. I thank you for your service. JIM
gayle underwood
30-May-20 2:17 PM
[Excellent]the three technicians i had were very nice and extremely helpful
Gary lund
30-May-20 2:28 PM
[Excellent]Good Job!!
PETER WISEMAN
30-May-20 2:45 PM
[Excellent]WILLIAM WONDERFUL
gene sylvia
30-May-20 3:05 PM
[Excellent]all went well . everything was easy. good communications. thank you.
PETER WISEMAN
30-May-20 3:15 PM
[Excellent]WILLIAM WONDERFUL
donald doyle
30-May-20 4:38 PM
[Excellent]I was helped this afternoon by tech. Charles too learn how too connect my zoom with my girl friend. He helped me a lot and I was able too,write down most or all of the information needed. "Great service"!!!
Donna Kreeger
30-May-20 5:33 PM
[Excellent]Working with Daniel was a pleasure. He is very knowledgeable and explained everything in a clear, professional and patient manner. The problem was rectified in the expected amount of time and he helped with a few unexpected issues as well. I appreciated his reassurance that we would be secure and the problems solved with the printer hope I the next time I call I will get to work with him again.connection. Our connection was the only thing I have to complain about. It sounded as if he was outside in the wind. I also had a poor connection with customer service but will check with my provider to be sure it was not a problem on my end. We feel we'll taken care of and confident that we will be be in good hands. I hope you will share this with him. Thank you for everything, Donna and Andy Kreeger
martha lang
31-May-20 8:24 AM
[Excellent]good advice!!
vincent Bozzi
31-May-20 11:44 AM
[Excellent]John does great work every time I call. This company is the best I have ever used. Very Polite fixes the problems right away Never have to wait at all. I am so impressed!!!!!
Karl Langwell
31-May-20 4:14 PM
[Excellent]My laptop always runs better after cleaned up. Thanks
Joshua Haze Dalaguit
31-May-20 6:44 PM
[Excellent]very approachable
Robert Evans
31-May-20 10:37 PM
[Excellent]Whenever I need Sapphire, they are prompt, courteous and professional. They always do a super great job and I truly appreciate having this service
PETER WISEMAN
1-Jun-20 9:59 AM
[Excellent]hope it works
Jack Balser
1-Jun-20 11:48 AM
[Excellent]Great help but very noisy phone connection even after John called us back.
Frank Lee
1-Jun-20 1:01 PM
[Excellent]fast, efficient service as usual
Mary Larnard
1-Jun-20 1:37 PM
[Excellent]This entire experience working with the technicians of HP has been extraordinary! My frustration before I contacted them was off the charts; they identified the problems, provided the expertise to address them and not only fixed the problems, but worked them through with professionalism, competency, understanding and even some humor! in my humble opinion, HP support is the best!! Thank you technicians of HP.
Elizabeth Gil
1-Jun-20 6:35 PM
[Excellent]your tech are very patient and understanding to your customers.courtesy. thank-you.
marcelino astran
1-Jun-20 8:29 PM
[Excellent]William ans Sean did a great job getting everything working.
James Beighley
1-Jun-20 8:47 PM
[Excellent]I enjoy talking with William. He is easily understandable. He is able to correct anything I have trouble with.
claudette lacerda
2-Jun-20 9:41 AM
[Excellent]my printer was enabled by John I am satisified Thank You John
Darlene Gieg
2-Jun-20 1:02 PM
[Excellent]Sierra was very professional and helpful. She was also very pleasant to talk to. I would recommend her and your company. Thank you very much.
Debra Steffen
2-Jun-20 1:04 PM
[Excellent]Thank you for your wonderful service. Have a blessed day. Debra Steffen
June Odle
2-Jun-20 1:21 PM
[Excellent]MS SAREA DID A VERY GOOD JOB IN ANSWERING AND HELPING ME WITH MY PROBLEM . SHE WAS GREAT THANKS .
Margaret Yarboro
2-Jun-20 3:39 PM
[Excellent]thank you
Christopher Colby
2-Jun-20 4:05 PM
[Excellent]Great dependable service
Elizabeth Gil
2-Jun-20 4:18 PM
[Excellent]your tech are understanding, patients, and courtesy.
George Will
2-Jun-20 5:06 PM
[Excellent]Everything looking good at this point. This is a repeat problem, so want to eveluate further before final resolution.
Michael Lyons
2-Jun-20 6:47 PM
[Excellent]Thanks for your help
angela bray
2-Jun-20 7:15 PM
[Excellent]Agent was professional ,knowledgeable and efficient.
Kaylee Harman
2-Jun-20 7:40 PM
[Excellent]AMAZING JOB DONE BY TECH SUPPORT!!!
J VInny Molino
2-Jun-20 7:58 PM
[Excellent]thank you
Arquetta Bolds
2-Jun-20 8:17 PM
[Excellent]Gavin was extremely helpful all the way around from start to finish. He knew exactly what he was doing. His service was absolutely amazing!
Cahney Battson
2-Jun-20 9:13 PM
[Excellent]I can't say enough good about this service thank you so much
Christine Thomson
2-Jun-20 10:30 PM
[Excellent]Thank-you for always being available!
Patricia Zirul
3-Jun-20 7:30 AM
[Excellent]Peter was very good, quick clean up for maintenance on my computer w/o any hassle . I like that.
Jani Whaley
3-Jun-20 2:02 PM
[Excellent]James did a fantastic job--thank you!!
Terry Will
3-Jun-20 2:15 PM
[Excellent]A+++++
Richard Trifoglio
3-Jun-20 4:52 PM
[Excellent]Thank you
Joseph Clinton
4-Jun-20 10:39 AM
[Excellent]William was awesome. He helped me restore my toolbar and bookmarks on Firefox. Peter was also good as he worked on machine - then got me to William. Great Job.
Fran Kwiatkowski
4-Jun-20 3:39 PM
[Excellent]Received great service today from William. Thank you.
martha lang
4-Jun-20 4:08 PM
[Excellent]Adam worked very hard to find the answers. It was complicated.
Martha Lang
4-Jun-20 4:33 PM
[Excellent]It was important I get this correct. Adam had the answer.
Rodney K Raines
4-Jun-20 5:18 PM
[Excellent]Thanks Adam.
Kristal Fortune
5-Jun-20 10:50 AM
[Excellent]I hope Jennifer fixed the problems this time. This was the third time with the same problems that I was told were fixed.
Carole G Hatcher
5-Jun-20 11:57 AM
[Excellent]I am a return customer, I was very satisfied with your service in the past and would not put any personal information or bank accounts on my computer without your security.
David Shiroda
5-Jun-20 12:26 PM
[Excellent]very happy with the service and people I interact with.
Linda Sierra
5-Jun-20 2:20 PM
[Excellent]wonderful service
Leslie Baran
5-Jun-20 5:22 PM
[Excellent]Adam was very helpful, and extremely fast. Wonderful and I am so happy with the service.
larry MANLEY
5-Jun-20 8:26 PM
[Excellent]Tech. are aiways so helpful and knowledgeable
Sharon Dant
6-Jun-20 11:52 AM
[Excellent]Thanks for always helping so fast.
Megan Dant
6-Jun-20 11:52 AM
[Excellent]You are speedy! Thank you John!!!
Sean Smith
6-Jun-20 1:47 PM
[Excellent]Sapphire Softech is been very help full got my issue resolved remotely i am really happy with there services
Dorie Harris
6-Jun-20 4:16 PM
[Excellent]The Tech was very professional and fixed my problem very quickly.
Bill Spilka
6-Jun-20 9:01 PM
[Excellent]Technician "Peter" did a superb job of quickly solving my problems of adding a headline to my essay & showing me how to do it myself. He is very knowledgeable, friendly, helpful, FAST & above all PATIENT with my ignorance! He is a great asset to Sapphire & deserves a commendation as well as a raise! Thank you all!
Noemi Perez
6-Jun-20 11:09 PM
[Excellent]Extremely satisfied with service from Daniel. Problem solved in no time and very pleasant individual.
Trevor Tebbs
7-Jun-20 1:56 PM
[Excellent]Have always been dependable ... thank you. Regards to Sebastian ...
Glenda Abdalla
7-Jun-20 2:37 PM
[Excellent]Everyone I came in contact with was very knowledgeable and had excellent customer service skills
ann potter
7-Jun-20 2:50 PM
[Excellent]The agent who helped me today was very nice, reassuring and professional.
Barbara Hill
7-Jun-20 3:43 PM
[Excellent]excellent service
orman mcdaniel
7-Jun-20 5:08 PM
[Excellent]William was great!
orman mcdaniel
7-Jun-20 5:08 PM
[Excellent]William was great!
Zollie White
7-Jun-20 10:47 PM
[Excellent]Efficient as always. Thanks Daniel.
Robert Hunter
8-Jun-20 7:41 AM
[Excellent]Having a good conversation with a Cannon Printer Tech (Sam), he disclosed that my computer needed a professional technician and along came the recommendation of Sapphire Softech. I am grateful to him and the staff at Sapphire (Daniel & William ) who worked on my computer. BTW, my old 2015 Mac Book Pro runs like it was new. Very impressed...Hippie Bob
Kathleen McClung
8-Jun-20 12:08 PM
[Excellent]your service has been more helpful than I anticipated and has greatly reduced my stress. Thank you so much, especially for being so patient with a "technically challenged" individual
Dick McGrath
8-Jun-20 1:23 PM
[Excellent]I cannot imgine being able to survive in the computer-age without help like yours--you are invaluable to me.
Aurea Phillip
8-Jun-20 2:29 PM
[Excellent]Excellent service. Technician William definitely an acess for your company. Extremely knowledgeable and fast worker as well. I will call him up anytime I need service.
larry wilson
8-Jun-20 3:54 PM
[Excellent]none
Monique Marion
8-Jun-20 4:44 PM
[Excellent]Thanks Sierra!
Susan Lam
8-Jun-20 4:58 PM
[Excellent]I have purchased HP printers for the last 15 years. Your are the best.
Fredrick W Nelson
8-Jun-20 4:59 PM
[Excellent]charles was very helpful resolving computer issues.
George Will
8-Jun-20 5:42 PM
[Excellent]John is an excellent technician with an outstanding work ethic.. He worked for a long while on my computer putting in an outstanding effort. I have always gotten great service from Saphire, but John was head and sholders above any of the techs that I have worked with previously. Thank you John.
Linda Erwin-Gallagher
8-Jun-20 6:55 PM
[Excellent]A great job from Charles.
Brenda Mileo
8-Jun-20 6:58 PM
[Excellent]Service with helpline was great, but for the terrible connection. Tech was still able to help, though.
Noemi Perez
8-Jun-20 7:32 PM
[Excellent]Very pleasant and knowledgeable tech.
robert s rush
8-Jun-20 8:11 PM
[Excellent]best computer help and service I have ever received.
Dan Levesque
9-Jun-20 10:51 AM
[Excellent];}
Murray Oratz
9-Jun-20 2:45 PM
[Excellent]Did not have to buy a new computer
Joseph Stock
9-Jun-20 2:46 PM
[Excellent]Always available when I have a problem. Courteous and efficient
Ronald SOUSA
9-Jun-20 3:08 PM
[Excellent]very good service thank you
Luana Presler
12-Jun-19 6:26 PM
[Excellent]I have always received prompt and professional service from Sapphire Softech Solutions. thank you
Sharon St Clair
9-Jun-20 4:21 PM
[Excellent]Like fast and accurate service and the way my laptop works even thought it is older.
Ronald Clarke
9-Jun-20 7:07 PM
[Excellent]Fine job. Thank you very much.
Dan Levesque
9-Jun-20 7:08 PM
[Excellent]Super guy...made it almost fun...Thank you....
eligio torres
9-Jun-20 10:29 PM
[Excellent]Thanks again
Dan Levesque
10-Jun-20 8:01 AM
[Excellent]Great services....great guy...
Edward Dence
10-Jun-20 9:28 AM
[Excellent]The service from Jennifer was excellent.
Paula Bishop
10-Jun-20 4:01 PM
[Excellent]love it....it was quick and easy....Roderick is Awesome
sandra earhart
10-Jun-20 5:39 PM
[Excellent]Thank you to Agent Charles who fixed my problem in less than an hour.
Ronnie Jackson
10-Jun-20 7:16 PM
[Excellent]Rodrick was very helpful.
Gloria Jackson
10-Jun-20 7:18 PM
[Excellent]Rodrick was very helpful.
Charles Codding
11-Jun-20 11:43 AM
[Excellent]Thank you !!!
Dan Levesque
11-Jun-20 12:15 PM
[Excellent]Great job...thanks
Dan Levesque
11-Jun-20 12:21 PM
[Excellent]Great guy...Great job...
Dan Levesque
11-Jun-20 12:27 PM
[Excellent]One more call later today to finish our e-mail issue....Thanks...
Magdalena MacLean
11-Jun-20 1:39 PM
[Excellent]I am very pleased. Many thanks for your help.
John Baker
11-Jun-20 3:47 PM
[Excellent]Very satisfied THANKS
Rebecca Moore
11-Jun-20 4:12 PM
[Excellent]Thank you very much for your patience with me.
robert lamorgese
11-Jun-20 6:00 PM
[Excellent]good work
Penny Pine
11-Jun-20 6:41 PM
[Excellent]Charles was a life safer..... He was great
Martha Lang
12-Jun-20 12:11 PM
[Excellent]Polite and very prompt.
Vincent Bozzi
12-Jun-20 2:31 PM
[Excellent]Charles was excellent He fixed my computer and told me everything he did. He was very kind and took his time explaining everything to me. I am so happy I went with your company because of people like Charles !!!!!!
Alcina Fernandes
12-Jun-20 3:27 PM
[Excellent]charles was very helpful and nice
Dorothy Herron
12-Jun-20 4:57 PM
[Excellent]My Service Support Lady was Sierra. She was very helpful to my husband and me to resolve the problems with Zoom signing in. She was very supportive and fixed our problems. I am committed to your service. Thank you.
Gordon Ruskell
12-Jun-20 9:21 PM
[Excellent]So far, So good
Joe McFall
12-Jun-20 11:48 PM
[Excellent]Prices are high, but product is excellent.
gail storfa
13-Jun-20 1:41 PM
[Excellent]Adam helped me very much. I did have a problem understanding him on the phone. I am not used to his brogue. So that is my problem because I live in an area where we do not have any people from different countries. So it makes it hard to understand what they are saying.
Joy Goodwin
13-Jun-20 2:35 PM
[Excellent]Good service.
Robert Bahr
13-Jun-20 3:13 PM
[Excellent]Daniel very nice to work with.
Howard Mayrant
13-Jun-20 5:34 PM
[Excellent]Very good job, thank you Howard Mayrant
June Odle
13-Jun-20 7:55 PM
[Excellent]MR WILLIAM DID A GREAT JOB FOR ME THANK VERY MUCH.
Lana Hughes
13-Jun-20 9:40 PM
[Excellent]Everyone was polite, patient and professional. There was a lot wrong with my laptop before thank you
paul wang
14-Jun-20 9:37 AM
[Excellent]Very professional.
Janice Gray
14-Jun-20 5:33 PM
[Excellent]as usual excellent work
Karen Zielinski
14-Jun-20 5:40 PM
[Excellent]Always completely helpful!
Danny Jones
14-Jun-20 10:04 PM
[Excellent]thanks William as always!!!
Richsrd Colgan
15-Jun-20 12:41 PM
[Excellent]Great job!
Christopher Colby
15-Jun-20 1:11 PM
[Excellent]Thank you so much
Nazlin Jinna
15-Jun-20 3:19 PM
[Excellent]I had the most wonderful experience with Charles. He was very pleasant answered all questions in a very effective way. Help to set up my devices. I hope that next time I have to call that I get Charles to help me. I had called on Friday to help me set up my device on WIFI that person was totally incompetent. Thank you to Charles. You must have more staff members like him. KEEP UP THE GOOD WORK CHARLES.
Annemarie Brade
15-Jun-20 3:35 PM
[Excellent]very good service. thank you very much.
Annemarie Brade
15-Jun-20 4:19 PM
[Excellent]super
Charisse Ingraham
15-Jun-20 5:43 PM
[Excellent]Very satisfied with the service provided.
Charisse Ingraham
15-Jun-20 5:45 PM
[Excellent]Very satisfied with the service provided.
Thomas Sucher
15-Jun-20 6:30 PM
[Excellent]SIERRA IS WORTH M ORE TO YOUR COMPANY. THAN INFINITY X INFINITY!!!! SHE IS A SUPERB I M AG E OF YOUR COMPANY.
Joel Burrow
15-Jun-20 6:45 PM
[Excellent]Thanks!
Angela Rogers
15-Jun-20 8:04 PM
[Excellent]Everyone I talked to was very patient and easy to work with. Everyone did a great job!
Dennis Schick
15-Jun-20 8:08 PM
[Excellent]I am amazed with the customer service with your techs , they seem to care and listen to the issues I have ask them about . I just want to say thank you to all for all the attention you have showed and issues that has been taken care of. Thank you & Good evening, Sincerely, Dennis Schick
Barbara Horrell
15-Jun-20 8:26 PM
[Excellent]Sebastian was able to help me today as my colors had disappeared from my computer, Adam tried to help, but we got disconnected. Sebastian was also able to help me with a problem I had in Outlook with a saved folder that had vanished from my current Outlook. THANK YOU SEBASTIAN!!
darren mason
15-Jun-20 10:38 PM
[Excellent]well appreciated the time and effort that was put forth all worked out for the good thank you very much.
Diane McBride
16-Jun-20 11:28 AM
[Excellent]Sebastian was the tech who assisted me. He was extremely knowledgeable; patient; very helpful. I appreciate your company.
alison metz
16-Jun-20 4:11 PM
[Excellent]Sean Wilson was excellent!
Carolyn L Maves
16-Jun-20 9:27 PM
[Excellent]Daniel was very helpful and kind. Had lots of patience with my hearing. Thanks Daniel!!
brenda Alexander
16-Jun-20 10:33 PM
[Excellent]every on so far has been nice.
andrea hrytsak
16-Jun-20 10:52 PM
[Excellent]excellent support and very professional manners. thank you sapphireteam!
Teri Stis
17-Jun-20 8:05 AM
[Excellent]Thank you Peter
Vicki Bender
17-Jun-20 8:12 AM
[Excellent]Jennifer was excellent and speedy!!!
Carol Wilson
17-Jun-20 9:49 AM
[Excellent]I am very grateful to have your support. It make me feel comfortable knowing you are there as a Team to help us.
Vicki Bender
17-Jun-20 9:53 AM
[Excellent]Great service
D Norman
17-Jun-20 10:22 AM
[Excellent]Thank you for your work very good as always best regards dave Norman
Joe Purcell
17-Jun-20 11:18 AM
[Excellent]I very much appreciate how easy it is to get connected to a Sapphire Solutions technician and how effective they are at solving my issues. Thanks very much
D Norman
17-Jun-20 11:27 AM
[Excellent]thank you for your time best regards Dave Norman
Evelyn Conner
17-Jun-20 12:42 PM
[Excellent]Very satisfied with services provided by SSS tech John today. Stayed with me until he addressed all my issues and questions.
Lorraine Savastano
17-Jun-20 1:11 PM
[Excellent]been a customer for several years very satisfied
Janet L Paulson
17-Jun-20 5:41 PM
[Excellent]My problem was solved quickly and efficiently. I'm very satisfied with the service I received. Thank you!!
Patricia Barrett
17-Jun-20 7:51 PM
[Excellent]Very patient and informative people. A pleasure to do business with.
Doreen Teeuwsen-Midgley
17-Jun-20 7:55 PM
[Excellent]Thanks Charles for looking after my needs you are brilliant
Randall SIMPKINS
17-Jun-20 10:43 PM
[Excellent]Cesar was extremely helpful!
PETER WISEMAN
18-Jun-20 8:31 AM
[Excellent]all good thank you
Ijaz Kjhan
18-Jun-20 9:10 AM
[Excellent]thank you for the prompt response.
albert vilanova
18-Jun-20 4:31 PM
[Excellent]Everyone that I dealt with today were very professional and knowledgeable.
james franklin
18-Jun-20 5:42 PM
[Excellent]Very good service!!!!
Michael Thoma
18-Jun-20 7:15 PM
[Excellent]Charles did a very good job fixing my printer. He was very helpful.
Bill Spilka
18-Jun-20 8:54 PM
[Excellent]Rodrick solved my problem before I was even able to type it out for him! Amazing! He called me before I finished typing out my explanation! I don't know how he did it but he did! Great job! Please give him a commendation and a small raise! Thanks, ( :-}D )
Kay Ham
19-Jun-20 1:13 PM
[Excellent]Thanks to Peter for solving a problem I have worked on for 2 days, Could not even get a live person with HP, the automated Chat just wasn't helpful. Wonderful techs.
eligio torres
19-Jun-20 1:32 PM
[Excellent]Thanks, again
Leslie Baran
19-Jun-20 3:13 PM
[Excellent]I appreciate the understanding and patience today with Jennifer today; and I am so happy that I discovered Sapphire Softech - I could not survive without YOU/Them.
helen Crain
19-Jun-20 5:09 PM
[Excellent]Appreciate all the time spent helping me with my issues. Thanks
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