Review & Rattings

Donald Ggraham

1-Jan-20 12:41 AM

[Excellent]

Your assistance is so very good! everyone I've ever dealt with were so helpfull and fixed every problem. I will tell my friends... Charlie was awesome held new years eve!!!

Bobby Starnes

1-Jan-20 4:51 AM

[Excellent]

A great company to service and repair a computer and to check and activate the printer to make sure it is up to par.

Julie Emerson

1-Jan-20 9:07 AM

[Excellent]

Very Good Service Thankyou for your patience

Jeannie Hubley

1-Jan-20 11:39 AM

[Excellent]

as always you fix the problems that I have very efficiently. Thank you Peter for your help today. I was kind of freaked out when I got the message on the computer and you very swiftly took care of the problem. Happy New Year to you all

Jim Rio

1-Jan-20 6:44 PM

[Excellent]

Everyone I have dealt with is exceptional, Thomas was very helpful and fixed my problem If I didn't have Sapphire my computer would not be working and I would have to call a tech into my home to fix it. Thank you very much Jim Rio

Jim Rio

1-Jan-20 6:45 PM

[Excellent]

Everyone I have dealt with is exceptional, Thomas was very helpful and fixed my problem If I didn't have Sapphire my computer would not be working and I would have to call a tech into my home to fix it. Thank you very much Jim Rio

Dave Wagner

2-Jan-20 12:23 PM

[Excellent]

Great job, great company!

Teresa Wine

2-Jan-20 2:44 PM

[Excellent]

Thank you

Jessie Perri

2-Jan-20 3:55 PM

[Excellent]

Thank you for noticing the problem and explaining the problem to me before my computer flatlined with problems!!!

David Olenick

2-Jan-20 4:07 PM

[Excellent]

Support is always professional and problems are resolved.

patti tucker

2-Jan-20 5:10 PM

[Excellent]

so prompt---patient and very knowledgeable.

Anthony Roccaforte

2-Jan-20 6:00 PM

[Excellent]

very helpful

Dorothy Crockett Alderman

2-Jan-20 9:07 PM

[Excellent]

i am happy with the service. Techs are always so kind and patient!

Charles Codding

3-Jan-20 12:25 AM

[Excellent]

Adam did an excellent job. He stayed with the issue until he had it resolved. I appreciate it!

Reg Kwiatkowski

3-Jan-20 1:18 PM

[Excellent]

completely satisfied thank you

Robert Spielman

3-Jan-20 4:59 PM

[Excellent]

always provide me with excellent service

James DeStefano

3-Jan-20 4:59 PM

[Excellent]

John was a big help. Very knowledgeable and skilled. We appreciate his help!

Marilyn Fehr

3-Jan-20 10:02 PM

[Excellent]

Very prompt and courteous. Thank you

Valerie Mahoney

3-Jan-20 10:43 PM

[Excellent]

Thank you Adam was terrific

Bill Spilka

3-Jan-20 11:02 PM

[Excellent]

I said everything about "Adam" in my original evaluation. He is brilliant! VERY Efficient, Knowledgeable, & quick to find the best solution for my problems! He is a great asset to Sapphire & deserves a raise!

LaRae Eifert

4-Jan-20 12:37 AM

[Excellent]

Adam found the issue and helped resolve the technical problem and provided information on replacing the hard disk.

Bill Spilka

4-Jan-20 12:51 AM

[Excellent]

Once again Adam came to my rescue & not only solved my problem VERY quickly but he also had the patience to teach ME how to correct the problem myself! I'm learning a LOT from Adam! (Have you given him a bonus yet?) He is a GEM!!!

Betty Robbins

4-Jan-20 5:59 AM

[Excellent]

Excellent Service. Thank you.

Danny Jones

4-Jan-20 8:48 AM

[Excellent]

Thank You Jenifer

Anthony Fasolino

4-Jan-20 12:38 PM

[Excellent]

your company is very efficient and so is your personnel

Dennis Sina

4-Jan-20 2:03 PM

[Excellent]

an awesome job done for me Thank You

Ray Schrock

4-Jan-20 2:40 PM

[Excellent]

great work

Jim Rio

4-Jan-20 7:05 PM

[Excellent]

Charles was fabulous, highly recommend this company,

Janet Thompson

4-Jan-20 8:25 PM

[Excellent]

Very satisfied with service provided by your technician.

Joy Goodwin

5-Jan-20 3:05 PM

[Excellent]

Another excellent job done. Charles did a very good job with my 40 day computer tune up. Thank you. Joy Goodwin

Jim Rio

5-Jan-20 9:06 PM

[Excellent]

Unfortunately I've needed to call a lot. They are always patient and professional. I appreciate there professional and knowledgeable service

EDWARD DUCHESNE

6-Jan-20 9:17 AM

[Excellent]

Great service from Peter........Thank you

Michael Mankowich

6-Jan-20 10:13 AM

[Excellent]

Peter was great. Overall, your company has done a fantastic job for me. Thank you!!

Timothy Messinger

6-Jan-20 12:22 PM

[Excellent]

Sapphire has truly been a God-send for my wife's and my computer issues. The technicians are extremely knowledgable, helpful, kind, and patient with and for us. In particular, Peter has helped us during our past few calls. We are so thankful for his wonderful help! A couple things to mention are that the phone connections tend to always be poor with much static and feedback. We are also frequently cut off in mid-conversation. Also it appears your technicians are working in a bullpen structure where the background conversations are distracting. Personnel-wise, though, we love you guys!

James DeStefano

6-Jan-20 12:28 PM

[Excellent]

The assistance that Max gave us was wonderful. He is highly skilled! We appreciate his expertise greatly!

John Hall

6-Jan-20 12:43 PM

[Excellent]

You guys are always responsive and helpful! J.C. Hall

Grady Dagnan

6-Jan-20 1:13 PM

[Excellent]

Thanks !!!!

Robert Stickel

6-Jan-20 2:17 PM

[Excellent]

My sapphire contact, Sebastian, was very knowledgeable and helpful. It was a pleasure working with him.

jack cohen

6-Jan-20 2:19 PM

[Excellent]

charles suggested I purchase an external hard drive in order to back up files on my pc.

John McEachern

6-Jan-20 2:44 PM

[Excellent]

Sierra and Dean were very helpful and thorough in solving my problems. Happy New Year

richard maxham

6-Jan-20 3:42 PM

[Excellent]

very pleased with easy of use

Constantin Toma

6-Jan-20 3:57 PM

[Excellent]

Siera is the BEST>

Robert Stickel

6-Jan-20 6:12 PM

[Excellent]

my representative, Sebastian was very knowledgeable. I enjoyed working with him

Joseph Gomez

6-Jan-20 7:14 PM

[Excellent]

Charles was very professional!!!!!!!!!!!!!! Listen to all my questions, both dumb and smart, and never lost his cool, which I appreciated. My new computer is now working great! Thank you.signed, Joseph Gomez

Debbie Durante

7-Jan-20 4:28 AM

[Excellent]

I very much appreciated the time, patience and support that I received from Sapphire.

Teri Stis

7-Jan-20 11:43 AM

[Excellent]

Have used this company over the past couple of years and been very satisfied with the service I have gotten and they are very helpful

Cathy Purchase

7-Jan-20 12:51 PM

[Excellent]

John was very helpful and professional and thorough. Thank you.

samuel Burns

7-Jan-20 1:20 PM

[Excellent]

great value

Janet Hause

7-Jan-20 2:00 PM

[Excellent]

The services allow for a convenient and fast way to fix my computer by knowledgeable techs.

ed brammer

7-Jan-20 4:40 PM

[Excellent]

Charles was very helpful , did a very good job

Joshua Marquez

7-Jan-20 5:42 PM

[Excellent]

Thank you for the outstanding assistance in troubleshooting my pc. This Dell Optiplex 380 system appears to be responding like new, more efficiently and faster.

julie ford

7-Jan-20 7:16 PM

[Excellent]

service was professional and swift. I am very satisfied. Thank you.

julie ford

7-Jan-20 8:02 PM

[Excellent]

had to call back with the same issue and again i got the most efficient service.

Harry Wiley

7-Jan-20 8:15 PM

[Excellent]

"Peter" and "Charles" were very professional and courteous.

Bobby Starnes

8-Jan-20 5:07 AM

[Excellent]

I was in operation by Adam and he did a terrific job of clean up my computer and checking my printer. I hope if I need a very informed young man to help me with my computer and printer that I will receive the same person (Adam) as I had the pleasure of taking care of my problems tonight. Thanks for having such a rep. of your Sapphire Softech Solutions on hand and I hope in the future I have the pleasure of getting Adam to help me again. Signed Bobby E. Starnes.

Paul Stemper

8-Jan-20 10:08 AM

[Excellent]

Thank you for your help and support. Ignorant as I am of computer technology, your service removes all anxiety.

jean bush

8-Jan-20 12:44 PM

[Excellent]

Glad Sapphire was recommended. All issues have always been completely resolved. Very happy with the service and response time.

David Carty

8-Jan-20 2:14 PM

[Excellent]

As a neighbouring country customer, I can tell you without reservation that I am very happy with my decision to avail myself of Sapphire Softech Solutions services. I have indeed recommended your service to other family, friends & acquaintances here in Canada. ~ HAPPY NEW YEAR ~ Dave Carty

Glenn Hayner

8-Jan-20 3:09 PM

[Excellent]

I've had 7 months under their protection and when I ask for their assistance , they take over my computer and preform what they have to do at my satisfaction. Work is done fast and computer works much better after they finish. Good to rely on their work. Glenn H

Antonia Dreise

8-Jan-20 3:34 PM

[Excellent]

Very pleased with todays help.

BEVERLY ALTON

8-Jan-20 4:33 PM

[Excellent]

Thank you so much Max !

John Hoffman

8-Jan-20 5:27 PM

[Excellent]

robin , did a great job on my coumputer .i would tell my friends to join . thankyou and happy new year

TREVOR TEBBS

9-Jan-20 3:17 PM

[Excellent]

Thanks for being patient!!

Jessie Perri

9-Jan-20 3:21 PM

[Excellent]

Kevin does his job very well. He explains everything before he does anything and while hes doing anything. I'm very very pleased with this service and Kevin! Thanks Jessie

jessie perri

9-Jan-20 3:29 PM

[Excellent]

I'm very pleased with Kevin and the work he has done. He explains everything before he does and whie he's getting done. Thanks Jessie

jack cohen

9-Jan-20 5:05 PM

[Excellent]

Sierra installed my new MAXONE external hard-drive and backed up my computer files .... quickly.

Troy Miller

9-Jan-20 5:34 PM

[Excellent]

Nun

Brenda C Holliday

9-Jan-20 8:25 PM

[Excellent]

Dean solved all my problems to my satisfaaction

Gary Holleman

9-Jan-20 10:57 PM

[Excellent]

Rodger - fantastic tech, knowledgable and professional.

Lee Small

10-Jan-20 12:31 AM

[Excellent]

Customer service is always responsive and thorough. i have had several issues with the most recent product upgrades I purchased recently. the problems have been resolved in all cases, however it has been time consuming and I hope I can get back to just a monthly checkup. Dean and Max took care of todays problems in a professional manner. Thank you, Lee Small

Kay Ham

10-Jan-20 8:28 AM

[Excellent]

Very pleased agaun with your tech and service.

Dan Keefer

10-Jan-20 1:26 PM

[Excellent]

The support Sapphire provides is very important to me, especially since receiving my new computer with Windows 10. Thank you for being there.

Bill Spilka

10-Jan-20 9:11 PM

[Excellent]

Tech Sierra is absolutely the VERY BEST person on your staff! She is SO smart & knows everything there is to know about computers & how they work. She is blazingly fast & solves my problems is seconds! And she is very patient with my ignorance! She deserves a raise!

Joy Goodwin

11-Jan-20 11:39 AM

[Excellent]

Jennifer was very helpful with a problem that I had with my laptop.

CHARLAINE RAUSCH

11-Jan-20 12:18 PM

[Excellent]

A little heavy on sales pitch but very pleasant to work with and appreciated service.

Elaine Wilcoxson

11-Jan-20 1:52 PM

[Excellent]

always get great help from Sapphire techs. tks.

Jeanne Nicholls

11-Jan-20 7:44 PM

[Excellent]

I'm sorry that I was not more attentative but I had a long time friend drop in in the middle of our call.

George Downs

11-Jan-20 7:50 PM

[Excellent]

Kevin did a Real Professional job.. He knew what he was doing and didn't hesitate to answer any question.s. Always was ready to do what he could do to help me.

JACQUELINE JOHNSON

11-Jan-20 8:16 PM

[Excellent]

THANKS FOR YOUR HELP .

Beverly Smith

11-Jan-20 11:38 PM

[Excellent]

Charles took all the time that was needed to assist me. I am delighted with the service I have paid for. Beverly Smith

Beverly Smith

11-Jan-20 11:38 PM

[Excellent]

Charles took all the time that was needed to assist me. I am delighted with the service I have paid for. Beverly Smith

Nora Wilson

13-Jan-20 9:40 AM

[Excellent]

I will know when I use the printer

Deborah Creeley

13-Jan-20 10:04 AM

[Excellent]

Thank You very much

Nora Wilson

13-Jan-20 10:32 AM

[Excellent]

Thank you very muc jennifer you are a STARh

Jennifer Tebbs

13-Jan-20 11:53 AM

[Excellent]

Your company has rescued us from many problems ...THANK YOU!

Kim Bedecki

13-Jan-20 2:13 PM

[Excellent]

Appreciate professionalism of Dean.

Diane Chonko

13-Jan-20 2:41 PM

[Excellent]

Great service at Best Buy would not go anywhere else. Thank you!

Jean Sykes

13-Jan-20 5:08 PM

[Excellent]

Great Service

Charlotte Smith

13-Jan-20 8:13 PM

[Excellent]

Thank you for helping me with the computer and relieving my worry about using it.

Bobby Starnes

14-Jan-20 1:17 AM

[Excellent]

Great tech Great work

Bill McWhirter

14-Jan-20 11:17 AM

[Excellent]

Thankks for you service & yes I tell other about lyou service. YTKS BRM

Julianne Hughey

14-Jan-20 11:27 AM

[Excellent]

Great work You are the best computer program for assistance with the computer

Dennis Christopher

14-Jan-20 2:58 PM

[Excellent]

THANK YOU

Lorelei Dekker

14-Jan-20 4:00 PM

[Excellent]

I have paid for service but what date does that expire? Also, was I charged for the app / service today? I do not want extra charges when one in working on a problem.

Edward Dence

14-Jan-20 5:35 PM

[Excellent]

The service was prompt and accurate-"Aplus".

jack cohen

15-Jan-20 8:19 AM

[Excellent]

Jenniffer undrstood the problem I was having with "Driver Support" and promptly deleted the malware. drivee

Pepita Stone

15-Jan-20 9:37 AM

[Excellent]

Thank you Jennifer.

Paul Stemper

15-Jan-20 11:22 AM

[Excellent]

Keep up the excellent work!

Dennis Dougan

15-Jan-20 11:42 AM

[Excellent]

Thanks a lot. "Jennifer" was very helpful.

danny jones

15-Jan-20 2:42 PM

[Excellent]

thanks John

Elizabeth Dolengewiz

15-Jan-20 6:11 PM

[Excellent]

Very pleased with technician. He was very patient with me. I was nervous, but he founf a solution and contact for me. Thank you again, Liz

Stephen Pittman

15-Jan-20 8:28 PM

[Excellent]

Thank you for your Service.

JOHN NUNES

15-Jan-20 9:24 PM

[Excellent]

getting a new computer

Bill Spilka

15-Jan-20 11:42 PM

[Excellent]

At the conclusion of my last cry for help (about 10 minutes ago) I asked Charles to clear out any cookies I might have inadvertently picked up. Once again Charles very quickly did so. He's a GREAT worker! Thank you for having such an efficient staff available to solve my problems! ( :-}D ) Bill Spilka

Richard Kasbarian

16-Jan-20 10:01 AM

[Excellent]

My problem has been resolved, Thank you

Malcolm BUTLER

16-Jan-20 11:12 AM

[Excellent]

Thank you for your help again.

ROBERT MCGUIRE

16-Jan-20 4:50 PM

[Excellent]

Tech Sierra and other tech I had when I joined a few days ago were both very professional, caring, and knowledgable. I look forward to a very successful relationship with Sapphire.

Ernest Tillman

16-Jan-20 4:58 PM

[Excellent]

I have had 2 service calls via phone with Dean......I am very impressed with his expertise and professionalism.

cyndie campbell

16-Jan-20 10:37 PM

[Excellent]

no

Ernest Tillman

17-Jan-20 9:57 AM

[Excellent]

Repaired very quickly by john..........good work!

Malcolm BUTLER

17-Jan-20 10:46 AM

[Excellent]

quality service thus far.

Gary Cochard

17-Jan-20 11:40 AM

[Excellent]

You are very responsive and professional. I thank you.

James DeStefano

17-Jan-20 12:19 PM

[Excellent]

Jennifer was very helpful and very knowledgeable!

Herb Neumann

17-Jan-20 1:57 PM

[Excellent]

This was a difficult experience. Yesterday was a normal update with two additional questions. It took some time to assign a technician, but I had allowed most of my afternoon, just to be safe. I asked to be called when the process was complete, but received no call when the time arrived that I had to leave the house. Checking the screen, I saw no activity and did not see the glowing icon that usually describes your presence. Not wishing to leave the computer open and running while I was out for five hours, I shut it down. Minutes later, as I was walking out the door, your tech called, asking me to turn it back on. I did not have time, so he asked me to call back when I did have time. I called this morning, mentioning to Thomas that the Sapphire shortcut on my screen was not working. He seemed not to understand what had occurred and I had to repeat several times that John and Oliver had been the technicians from yesterday. The telephone connection was quite noisy, making the whole transaction even harder.

Karen Soley

17-Jan-20 4:35 PM

[Excellent]

Very pleased with calling in and getting routine checks on my laptop. This is the 3rd time I've called over the last few months and I feel so much better having it looked at and scanned by professionals.

Dave Wagner

17-Jan-20 6:20 PM

[Excellent]

Josh did a great job fixing my computer. Dave

Michael Lucas

17-Jan-20 8:36 PM

[Excellent]

Sierra was extremely helpful. Thank you!

Bill Spilka

17-Jan-20 9:38 PM

[Excellent]

Technician "Dean" solved my problem almost instantaneously! He is brilliant! VERY efficient & knowledgeable! He is a great asset to Sapphire! He deserves a raise! Thanks for hiring people like him to help your customers! ( :-}D )

darell eley

17-Jan-20 11:18 PM

[Excellent]

Technicians were great. Thank you.

Margaret McSweeney Martin

18-Jan-20 11:52 AM

[Excellent]

Thank you very much you have been wonderful,we really appreciate the

ed brammer

18-Jan-20 12:22 PM

[Excellent]

very helpful as always

Stuart Walker

18-Jan-20 1:35 PM

[Excellent]

USE JOHN FOR YOUR NEEDS

john hoffman

18-Jan-20 1:58 PM

[Excellent]

max , did a great job checking if i needed a change over to window 10 and found it was not needed ,. all the people there know there jobs well .thank you john hoffman

Ernest Tillman

18-Jan-20 3:36 PM

[Excellent]

VERY PLEASED WITH CHARLES!.......He was like a BULLDOG.......would not give up.......I think he/we got it this time..........

Malcolm BUTLER

18-Jan-20 4:42 PM

[Excellent]

Thank you, Thomas, for the follow up call and update to my computer.

FRANK LEE

19-Jan-20 1:29 PM

[Excellent]

THOMAS SOLVED MY PROBLEM VERY QUICKLY. I'M VERY HAPPY WITH HIS HELP

Janet Brown

19-Jan-20 6:57 PM

[Excellent]

Appreciate your help.

Ronald Halaby

20-Jan-20 1:28 PM

[Excellent]

Has been able to slove any problem in a minuim amount of time.

TREVOR TEBBS

20-Jan-20 1:36 PM

[Excellent]

Thanks for checking

Gary Holleman

20-Jan-20 1:51 PM

[Excellent]

dammed good + professional

Duane Presnell

20-Jan-20 2:25 PM

[Excellent]

Very satisfied with everything.

Florence Jennes

20-Jan-20 2:37 PM

[Excellent]

Max was very patient with. I am not a computer geek.

David Shepard

20-Jan-20 3:29 PM

[Excellent]

TECH WAS VERY PATIENT AND POLITE

Dorothy Alderman

20-Jan-20 3:48 PM

[Excellent]

I was happy with the tech who helped me with my printers today and re-established a firm connection with hughes.net.

paul wang

20-Jan-20 5:23 PM

[Excellent]

Very professional, nice, patient.

Katie Wells

20-Jan-20 8:24 PM

[Excellent]

Thanks for all the help and patience in fixing up my comouter!

Jacqueline Johnson

20-Jan-20 9:19 PM

[Excellent]

YOU GUYS ARE MY NUMBER ONE THANKS FOR YOUR HELP ALWAYS

Patricia Mendoza

20-Jan-20 9:37 PM

[Excellent]

Awesome, Thank you Thomas

Lucille Koenig

20-Jan-20 9:49 PM

[Excellent]

They were a big help

Diane Crocker

20-Jan-20 9:50 PM

[Excellent]

Thank You Peter

Janice Pate

21-Jan-20 11:49 AM

[Excellent]

As always thanks for your help.

Joseph Goldsmith

21-Jan-20 12:49 PM

[Excellent]

My comments above are based on the fact that I have not yet done many of the things I do on my computer. So far I'm happy. Hope the future is the same.

Steve Ernst

21-Jan-20 1:20 PM

[Excellent]

Max was especially helpful. Polite and patient

Barbara Knapton

21-Jan-20 2:31 PM

[Excellent]

BACKGROUND NOISE IS REALLY LOUD, I CAN HARDLY HEAR THE TECH. VERY DIFFICULT TO HEAR HIM AND FOLLOW HIS INSTRUCTIONS.

elaine sanness

21-Jan-20 3:50 PM

[Excellent]

Thank you

Jim Rutzick

21-Jan-20 4:33 PM

[Excellent]

As always, the technicians are the BEST. I love your service. Thank you.

Orlando Pagan

21-Jan-20 5:18 PM

[Excellent]

Great company, no complaints and very good service.

Orlando Pagan

21-Jan-20 5:23 PM

[Excellent]

Several years with this outstanding professional company.

Mary Ford-Francis

21-Jan-20 6:59 PM

[Excellent]

Robin & Matt was very helpful with excellent client service.

Frannk Greene

22-Jan-20 10:28 AM

[Excellent]

Several gentlemen aided me over the time it took to solve the problem (return the printer) I did not note the names of all the helpers but they we uniformly excellent. The most recent technician was JOHN today. he was very good!

Kay Ham

22-Jan-20 11:37 AM

[Excellent]

As always job handled and appreciate your techs.

Thomas Kiechle

22-Jan-20 11:40 AM

[Excellent]

Thank You for all your excellent help and patience.

Heather Holahan

22-Jan-20 12:15 PM

[Excellent]

I am very pleased with your great service!

Rosendo Torres

22-Jan-20 12:33 PM

[Excellent]

Just thank you

Douglas Huff

22-Jan-20 1:03 PM

[Excellent]

your personal were very helpful and polite. Thank You

Betty Ann Breau

22-Jan-20 1:54 PM

[Excellent]

very good srevice

jeffery meyer

22-Jan-20 2:46 PM

[Excellent]

my tech Jennifer was very professional, helpful and knowledgeable, you should be very happy to have such an employee in your employ. I believe she is a asset to your company and you should be proud of her. If she is due a raise , I recommend you give her one. Outstanding job by her and best of everything in her and your companies future, Jeff Meyer

Elizabeth Pelusi

22-Jan-20 5:35 PM

[Excellent]

Great job in helping someone who does not have tech knowledge.

James Beighley

22-Jan-20 7:05 PM

[Excellent]

Sorry I didn't answer phone but I wasn't free at the time. Thanks for your work.

Dorothy Alderman

23-Jan-20 11:04 AM

[Excellent]

john was very helpful today!

Gerald enos

23-Jan-20 11:16 AM

[Excellent]

i am very happy with peter and how he took care of my computer i would like peter in the future to take care of my computer

Gary Gollehon

23-Jan-20 11:20 AM

[Excellent]

your technician was very helpful, courteous and informative with my questions! I hope you all have a very nice day!

Larry Bright

23-Jan-20 11:31 AM

[Excellent]

The only problem I had was understanding the tech

Vinnie DiPoalo

23-Jan-20 12:05 PM

[Excellent]

Alex was very good. He took his time to find out what the problem was. He is very patient tech.

joe Scalabrino

23-Jan-20 12:45 PM

[Excellent]

James was a enormous help in serving my needs today. Would recommend him for a superior job well done

Peter Andrews

23-Jan-20 12:57 PM

[Excellent]

Sebastian and the rest of the tech team were extremely helpful and friendly. I am very impressed with Sapphire's customer service.

Robert E Persson

23-Jan-20 1:21 PM

[Excellent]

When I go fishing, I do not throw any large fish back into the water. Everything you have managed to do was the very same thing when you came through with flying colors. Keep up your excellent service. Remember....just throw the little fish back. Bob Persson Senior Project Engineer Kennedy Space Center (Retired), Florida

puckett gary

23-Jan-20 1:55 PM

[Excellent]

OUTSTANDING WORK , THANK YOU

puckett gary

23-Jan-20 1:55 PM

[Excellent]

OUTSTANDING WORK , THANK YOU

Ann Poslosky

23-Jan-20 1:58 PM

[Excellent]

thank you, John...

Everett Lajoie

23-Jan-20 2:52 PM

[Excellent]

Price seems high, but service is fine.

Tony Hall

23-Jan-20 4:07 PM

[Excellent]

very helpful tech

Steven Hess

23-Jan-20 5:41 PM

[Excellent]

It would be very good if your online technicians were working from an environment where the client, me, did not have to listen to the chatter/noise of 10 other technicians while I am trying to hear and understand my technician. Just a suggestion. Thanks.

Jennifer Arant

23-Jan-20 5:59 PM

[Excellent]

Great job!!

Judith Caffarel

23-Jan-20 6:17 PM

[Excellent]

Thank you

Donald McColeman

24-Jan-20 10:40 AM

[Excellent]

Just saying thanks, I'm not very computer friendly so signing up for this support was a great choose. Thanks again

SANDRA DAWN BARKER

24-Jan-20 10:55 AM

[Excellent]

all together a very happy experience dealing with such friendly and helpful staff....many thanks

Richard Egger

24-Jan-20 12:43 PM

[Excellent]

at this point all seems good ,tec's very helpful. thanks

Bob Johnson

24-Jan-20 12:52 PM

[Excellent]

Kevin was a great help in making the connection process from my laptop too the new printer a painless exercise. Thanks Kevin.

Greta Eichel

24-Jan-20 1:33 PM

[Excellent]

Your patience is unbelievable. If I was the tech I would have thrown me (Greta) out the window.

Dyanna Hurley

24-Jan-20 3:46 PM

[Excellent]

Tech did a nice job fixing the problem

Kenneth Boling

24-Jan-20 4:54 PM

[Excellent]

Thanks Much

calvin todd sr.

24-Jan-20 5:25 PM

[Excellent]

Tech personnel very good at their work--very professional---really like the customer service feed-back--willing to listen and take charge of problems and getting solution--that are positive--thank you for your service and time---calvin todd sr.

Stanley G. Haas

24-Jan-20 5:30 PM

[Excellent]

Very nice help

Bruce Macdonald

24-Jan-20 5:50 PM

[Excellent]

I was very satisfied with the help I received, the tec. was very knowledgeable and fixed my problem .

Robert E Walker

24-Jan-20 6:19 PM

[Excellent]

Most accommodating &professional with patience ! Thank You !

Alice McIver

24-Jan-20 7:54 PM

[Excellent]

Max was wonderful in correcting my issue quickly and efficiently. Thanks, Max.

Edwin D Santiago

24-Jan-20 11:14 PM

[Excellent]

My thanks to the team Robbin and Sierra you guys were awesome. Good job!

Daniel Dail

25-Jan-20 8:27 AM

[Excellent]

good

Andrew Watkinson

25-Jan-20 10:31 AM

[Excellent]

Thank you for your full support.

Robert E Persson

25-Jan-20 12:48 PM

[Excellent]

As I wrote to your company prior to this message, "Just throw back the small fish when fishing". But keep the BIG ones for dinner. Bob Persson Senior Project Engineer John F. Kennedy Space Center Forty Years (Retired)

dianna holt

25-Jan-20 3:26 PM

[Excellent]

i didnt realize my lap top was in such a mess. THANK YOU very much again for all your help on the printer and my lap top Lynne Holt

Elaine DeAugusta

25-Jan-20 5:39 PM

[Excellent]

Sierra is very professional and knowledgeable and extremely willing to help. thank you.

Linda Pierson

25-Jan-20 8:12 PM

[Excellent]

the person helping me was Great,

Bill Spilka

25-Jan-20 8:16 PM

[Excellent]

Tech (Dale?) was VERY Knowledgeable, friendly and polite. He solved my problem in a matter of seconds! He is a great asset to Sapphire & deserves a raise!

Gertie Jefford

26-Jan-20 11:16 AM

[Excellent]

always great service

Dyanna Hurley

26-Jan-20 1:50 PM

[Excellent]

If I was more tech savvy The tech probably could of fixed the problem quicker but he was fabulous.

Barbara Horrell

26-Jan-20 3:29 PM

[Excellent]

I was very happy with the outcome of my problem and will definitely use Sapphire again. The only criticism I would have is sometimes they are without patience with their customers. I know this from past experiences I've had with them. Sometimes a customer will ask questions that seem irrelevant to the technician, however the technician needs to realize that what they are doing is totally Greek to to customer and they need to be more understanding of why the customer is asking the questions. Overall, I feel they are qualified to repair computer/printer problems no matter what they are. Thank you for fixing my problems.

Fred Schoneboom Sr.

26-Jan-20 6:09 PM

[Excellent]

You deserve a gold star!!!!!!!

Edwin D Santiago

26-Jan-20 7:39 PM

[Excellent]

Thank you again Sapphire team done a great job on my PC, keep the good work going!

Dorothy Alderman

26-Jan-20 10:52 PM

[Excellent]

Thank you!!

Carol Garnett

27-Jan-20 10:01 AM

[Excellent]

We've been very happy with the service we've received so far & would definitely recommend this service to a friend..Thanks for your help solving all our computer issues when they arise..Carol & David Garnett

Janice Gray

27-Jan-20 11:02 AM

[Excellent]

great service as always thank you

CHERYL WHATLEY

27-Jan-20 12:40 PM

[Excellent]

Peter was very helpful and patient. Thank you a quick response.

Edwina Watkins

27-Jan-20 4:40 PM

[Excellent]

Glad I had someone to call about this issue.

florence moore

27-Jan-20 6:53 PM

[Excellent]

I'm satisfied with the service so far

Jim Rio

27-Jan-20 7:11 PM

[Excellent]

Every time I use their service they have been spectacular

james moye

27-Jan-20 7:54 PM

[Excellent]

good job thanks

Melvin Penney

28-Jan-20 7:08 AM

[Excellent]

I hope this solution lasts more than two days this time

William Dixon

28-Jan-20 7:54 AM

[Excellent]

thanks

Arthur Hinchliffe

28-Jan-20 9:50 AM

[Excellent]

Have a great day!

Roy Cameron

28-Jan-20 10:14 AM

[Excellent]

To this point in service to me I find that what is explained and done for me is excellent. A problem with false billing has been corrected as far as I know to this point

marcus riojas

28-Jan-20 1:35 PM

[Excellent]

your tech are so kind and real tops on my problems. thank you for your concerns.

robert budd

28-Jan-20 5:17 PM

[Excellent]

always there when I need you,

June Polloxk

28-Jan-20 6:55 PM

[Excellent]

Agents were very clear on what they had done.

Patricia Shanks

28-Jan-20 7:43 PM

[Excellent]

Dean was very professional and patient with me. He is a very good and knowledgeable Technician.

Loice Tucker

29-Jan-20 2:10 AM

[Excellent]

I appreciate all the help I was give over such a long time and the time each technician took in calling me.

Michael Thoma

29-Jan-20 10:49 AM

[Excellent]

Rodrick cleared my problems in minutes. Very helpful and polite.

Nora Wilson

29-Jan-20 2:05 PM

[Excellent]

I always find the technicians very helpful and patient.

Rubie Boisvert

29-Jan-20 2:16 PM

[Excellent]

very helpful

john hoffman

29-Jan-20 2:31 PM

[Excellent]

she did a great job . john hoffman

Brian Gibb

29-Jan-20 2:45 PM

[Excellent]

All of my business with Sapphire Softech has been very positive. The staff and level of computer "savvy" have always been good and the technologists are very pleasant to work with.

Nora Wilson

29-Jan-20 3:17 PM

[Excellent]

I ALWAYS FINF YOUR TECHS VERY KNOWLEDGE VERY PATIENT AND GOOD TO DEAL WITH

Andrew Taub

29-Jan-20 4:56 PM

[Excellent]

none right now

Debra Thomas

29-Jan-20 4:59 PM

[Excellent]

your company and the people that work there are the best I would reckamend this company to all my friends keep doing what your doing keep it up your great

Norma Fuentes

29-Jan-20 7:31 PM

[Excellent]

very satisfied and grateful for your services

Theresa Ingram

29-Jan-20 11:07 PM

[Excellent]

I kept Thomas busy for over an hour. As confused as I was, he got me to understand and remember how to do the important tasks I WANT TO DO ALL BY MYSELF, when he or any other representative is not at "my side." I am happy with your company and will happily recommend your service to anyone who is eligible for it. What brand name products must people own to be eligible for your help and protection, $50. for a month, then a last payment of $50 for life coverage and free assistance. No other charge for this protection. they warranty their work and your computer. Have I got it right? Theresa - Penn Yan, New York

Theresa Ingram

29-Jan-20 11:08 PM

[Excellent]

I kept Thomas busy for over an hour. As confused as I was, he got me to understand and remember how to do the important tasks I WANT TO DO ALL BY MYSELF, when he or any other representative is not at "my side." I am happy with your company and will happily recommend your service to anyone who is eligible for it. What brand name products must people own to be eligible for your help and protection, $50. for a month, then a last payment of $50 for life coverage and free assistance. No other charge for this protection. they warranty their work and your computer. Have I got it right? Theresa - Penn Yan, New York

betty dingreville

30-Jan-20 9:41 AM

[Excellent]

Would appreciate some feedback on the issues you found.

Debra Thomas

30-Jan-20 11:58 AM

[Excellent]

Like I said your people are GREAT tHANK YOU

Charles Codding

30-Jan-20 1:45 PM

[Excellent]

Thank you for working on this until it is completed! I will send an email and check it out. Much appreciated!!!

Carol Garnett

30-Jan-20 1:50 PM

[Excellent]

We are always satisfied with the service we receive from any of your agents..I spoke with Josh & he recommended a firewall security program as my security was at risk & offered me a special deal for $250 for 3 years..I accepted but explained I could not pay until February 12th. Jose said he would set it up today & call back on the 12th to receive payment from me. I did forget to mention if we still have to pay the $10 monthly which my husband David Garnett is paying or will the $250 take care of everything for the next 3 years..I will give them a quick call back..Spoke with John & he told me that when I pay the $250 the $10 will stop..I will have to speak with someone on the 12th when I call back.. Many thanks to the technicians again..Carol Garnett

EvaLynn Holt

30-Jan-20 2:33 PM

[Excellent]

Thanks for being available and for being helpful, always. Also thank you for being so courteous.

Christine Ellis

30-Jan-20 2:42 PM

[Excellent]

I often use your service and am very satisfied with it and the patience of the staff.

Janis Algee

30-Jan-20 5:10 PM

[Excellent]

Very knowledgeable, competent, patient, easy to understand , polite,

jay vecchio

30-Jan-20 6:10 PM

[Excellent]

Charles is very professional.

Ray Martin

30-Jan-20 11:31 PM

[Excellent]

Thomas was helpful and professional. He solved my problem and called back to make sure everything was working. Thank you

Pauline Douglas

31-Jan-20 8:15 AM

[Excellent]

john was very patient and helpful

Jim Rio

31-Jan-20 9:37 AM

[Excellent]

Great as usual

Ralph Hilborn

31-Jan-20 1:05 PM

[Excellent]

Jason did a very methodical job of explaining what was happening and I really appreciate that!

Ralph Hilborn

31-Jan-20 1:12 PM

[Excellent]

Jason did a great job of helping me understand what was wrong and even proved to me that my problem was not my problem it was coming from my computer! Thanks Jason

Dennis Christopher

31-Jan-20 1:30 PM

[Excellent]

Pleasant Experience ... Knowledgeable , Professional,

Linda Sonnonstine

31-Jan-20 2:19 PM

[Excellent]

I very much appreciate the assistance and services provided by Ray with a new issue today and with other issues previously.

DOREEN SKROSKI

31-Jan-20 3:31 PM

[Excellent]

always get good service, thanks.

Alan Trosino

31-Jan-20 3:59 PM

[Excellent]

Roderick is a magician!!!

David Shiroda

31-Jan-20 5:15 PM

[Excellent]

the service offered was explained well they performed the services that they said they were going to be perform and explained what did accurately.

denny anderson

31-Jan-20 5:45 PM

[Excellent]

you fellas are amazing!!

denny anderson

31-Jan-20 5:45 PM

[Excellent]

you fellas are amazing!!

Charles Codding

31-Jan-20 6:30 PM

[Excellent]

thank you for the quick service.

Riichard Kasbarian

1-Feb-20 10:23 AM

[Excellent]

Exceptional Service from Jennifer. Thank you, Rich.

Raymond Perrenoud

1-Feb-20 12:06 PM

[Excellent]

Very competent technicians who quickly get my computer running like new again.

Reg Kwiatkowski

1-Feb-20 12:50 PM

[Excellent]

most satisfied with Alex helping me out with the payment payment plan. thank you.

chone chatterton

1-Feb-20 1:04 PM

[Excellent]

Always efficient.....and courteous.

Dorothy Alderman

1-Feb-20 2:08 PM

[Excellent]

Thank you Adam. Your help is very much appreciated!

Harold Schrenk

1-Feb-20 4:10 PM

[Excellent]

Good Job!

Patricia Shanks

1-Feb-20 5:30 PM

[Excellent]

Sierra is very good and very patient. I was very pleased with helping me. Thank you

Linda Pierson

1-Feb-20 6:17 PM

[Excellent]

Mr. Charles helped me l was Greatly satisfied' Thank you very much

J Guenard

2-Feb-20 6:57 AM

[Excellent]

very pleased, all done very professional and quickly...

Reginald Joynson

2-Feb-20 8:49 AM

[Excellent]

very good at sorting problems out

Fred Bryant

2-Feb-20 12:05 PM

[Excellent]

Highly appreciative.

Christine Ellis

2-Feb-20 4:12 PM

[Excellent]

As always the technician was polite,patient and helpful. Charles ,on this occasion, was very thorough and I am completely satisfied with the outcome.

Richard Kasbarian

3-Feb-20 9:24 AM

[Excellent]

Jennifer Corrected this Problem Extremely fast and very Quickly

EvaLynn Holt

3-Feb-20 2:46 PM

[Excellent]

Thanks to Max, great help, and very speedy!

Victoria Smith

3-Feb-20 4:15 PM

[Excellent]

it is a comfort to have this security for our devices...thank you!

ralph tibbs

4-Feb-20 4:34 AM

[Excellent]

you people are great and patient, today it took mr 40 minutes to be able to find a way to get to you, finely you had to suggest a way we could find each other, it worked. thanks again

Charles Bell

4-Feb-20 11:01 AM

[Excellent]

I am impressed with the technicians knowledge and his ease with fixing my computer problems, I will continue to use your services in the future

Glenn F Hayner

4-Feb-20 11:30 AM

[Excellent]

They work very professional and quickly to have the computer work fine again.

Esper Lee

4-Feb-20 11:54 AM

[Excellent]

GREAT!

Ken Pearce

4-Feb-20 4:00 PM

[Excellent]

job well done as usual thx!

joseph talerico

4-Feb-20 4:01 PM

[Excellent]

quick and helpful

Lawreence Bridges

4-Feb-20 8:58 PM

[Excellent]

Thank you very much for the fine professional service.

Janice Pate

4-Feb-20 10:33 PM

[Excellent]

Thank our for helping understand my situation and giving me the solution.

Garry Boulden

5-Feb-20 12:00 AM

[Excellent]

Thank Charles for helping me with my scanner

Beverly Smith

5-Feb-20 12:23 AM

[Excellent]

Charles was polite, patient and knowledgeable. Thank you, Charles. Beverly Smith

Reg Kwiatkowski

5-Feb-20 1:18 PM

[Excellent]

Thanks Rodwick you were very helpfull and efficiant with my problem.

Philip Johnson

5-Feb-20 2:31 PM

[Excellent]

none at this time

Abraham Cohen

5-Feb-20 3:06 PM

[Excellent]

very sasfied

Philip Johnson

5-Feb-20 3:13 PM

[Excellent]

none at this time

Lois Duncan

5-Feb-20 3:30 PM

[Excellent]

Great help today. I appreciated Jennifer's help and her effort to calm me down. She is a true asset to your team.

Steven Wald

5-Feb-20 3:44 PM

[Excellent]

Many thanks, the support guy is GREAT.

john hoffman

5-Feb-20 4:36 PM

[Excellent]

great team ,took out my trouble . john Hoffman

john hoffman

5-Feb-20 4:43 PM

[Excellent]

great job well done john Hoffman

Adjarho Abu

5-Feb-20 4:49 PM

[Excellent]

Keep up the good job. Thanks.

Bob Snoddy

5-Feb-20 7:09 PM

[Excellent]

Appreciate Adam's time on my behalf.

Lesley Arnold

5-Feb-20 7:16 PM

[Excellent]

very professional and very understanding of my low tech capabilities.

john nunes

5-Feb-20 7:29 PM

[Excellent]

good

Bob Snoddy

5-Feb-20 9:07 PM

[Excellent]

Appreciate Roderick's time and work.

Lawrence Bridges

5-Feb-20 10:08 PM

[Excellent]

Excellent service, thanks.

willie Jones

6-Feb-20 10:32 AM

[Excellent]

Good work

Gladys Reno

6-Feb-20 1:04 PM

[Excellent]

Adam was very polite and did a great job solving my issue. Sapphire always does.

Melinda Repass

6-Feb-20 1:39 PM

[Excellent]

Very satified

Janice Pate

6-Feb-20 3:12 PM

[Excellent]

Great Help. Thanks

James Beighley

6-Feb-20 5:26 PM

[Excellent]

I am able to understand when they talk. I can observe what methods they are going through. I feel good at joining your group for keeping my laptop in working order. Thanks

Ronald Smith

6-Feb-20 6:14 PM

[Excellent]

NONE THANK YOU!

George Carey

6-Feb-20 6:46 PM

[Excellent]

Always excellent service.

Dorothy Alderman

6-Feb-20 11:26 PM

[Excellent]

Thank you Thomas for getting me going again and telling me to stop touching things if I don't know what they are for. lol.

Jane Casa

7-Feb-20 9:39 AM

[Excellent]

I'll test my printer now

Michael Tilley

7-Feb-20 11:36 AM

[Excellent]

Printer now OK thank you

vernon pitcher

7-Feb-20 12:21 PM

[Excellent]

thank you very much for your help!

Dorothy Alderman

7-Feb-20 12:34 PM

[Excellent]

Saved again. Thank U!

Marilyn Herbert

7-Feb-20 1:34 PM

[Excellent]

very satisfied so far

Frank Winstel

7-Feb-20 2:22 PM

[Excellent]

Did an excellent job. Thank you!

Roger Fulp

7-Feb-20 2:26 PM

[Excellent]

NO

David Shiroda

7-Feb-20 2:31 PM

[Excellent]

very helpful people were respectful and able to solve my problem.

Axel Asp

7-Feb-20 3:29 PM

[Excellent]

Your have always be the best, Thank you

Bill Spilka

7-Feb-20 4:00 PM

[Excellent]

Tech Adam was VERY helpful in trying to set up m y laptop but I have to have my son also do some work on my desktop becaUSE i AM HANDICAPPED & CANNOT REACH AROUND TO THE BACK FOR THE MOUSE DEVICE RIGHT NOW.

Twum Boateng

7-Feb-20 4:58 PM

[Excellent]

The Technician, Alex, was very helpful, explained all the problems and recommended solutions to get it fixed, especially how to protect my IP address. I'm very grateful. Sapphire is a beautiful Company! Keep on the good job.

Edward Dence

7-Feb-20 6:29 PM

[Excellent]

wonderful service!

RICHARD Bell

7-Feb-20 8:26 PM

[Excellent]

great job

Frank Struss

7-Feb-20 10:53 PM

[Excellent]

Pleased with service and appreciative of personnel patience while sorting through the problem.

Lawrence Bridges

8-Feb-20 5:06 AM

[Excellent]

Excellent service, very professional. Thank you again. Lawrence Bridges

Peggy Driver

8-Feb-20 12:17 PM

[Excellent]

I was very frustrated, Roderick the technical support was very helpful and courteous! Thank you for your help I really appreciate it!!!

Philip Johnson

8-Feb-20 12:18 PM

[Excellent]

n

Mary Mumm

8-Feb-20 12:53 PM

[Excellent]

Was very satisfied with tech. He answered my questions and explained what was happening to get virues on my computer. Sapphire co. has always fixed my problems. Thank you!

Luana Presler

8-Feb-20 1:27 PM

[Excellent]

One of the best investments I have made for my business. They have rescued me from computer problems that had me going crazy.

Victor Zirul

8-Feb-20 1:33 PM

[Excellent]

Sierra is very professional and prompt

James Beighley

9-Feb-20 2:36 PM

[Excellent]

I am sorry to need your help all at once, but I am not a computer wiz. I thank you very much for all the help you have been giving me. JIM

Robert Pell

9-Feb-20 5:23 PM

[Excellent]

Charles was very good in fixing my computer was very polite and through

Dorothy Crockett Alderman

9-Feb-20 5:31 PM

[Excellent]

Thank you Sierra. I will remember what you told me today. Thank you so much. Maybe I am learning what I needed to know.

Lynnette Love

9-Feb-20 8:21 PM

[Excellent]

Very efficient, thank you so much.

John Hall

10-Feb-20 10:36 AM

[Excellent]

Well Done!!!

Christopher Colby

10-Feb-20 10:53 AM

[Excellent]

Great

Lawrence Bridges

10-Feb-20 3:08 PM

[Excellent]

Excellent service, thanks.

Frank Baker

10-Feb-20 7:43 PM

[Excellent]

You have the best technicians in the industry, Thank you for the great service. On a scale of 1 to 10 your technician rates 11, Frank Baker

Michael Plaskett

11-Feb-20 12:17 AM

[Excellent]

Another job well done by you. /Mike

JUDIE MARLAN

11-Feb-20 9:44 AM

[Excellent]

NOT AFFILATED WITH ANY COMPANY

Charles Codding

11-Feb-20 2:07 PM

[Excellent]

Great fast service. I appreciate it!

Marilyn Fehr

11-Feb-20 2:15 PM

[Excellent]

very prompt & courtitious

Stuart Petree

11-Feb-20 2:40 PM

[Excellent]

Your Technicians are extremely versed in Computer Language which is exactly what a novice (like me) needs. They react quickly and efficiently to my needs. Thank you. Stuart Petree 2/11/20

Edward Dence

11-Feb-20 6:22 PM

[Excellent]

Excellent service - Aplus!

Margaret Otto

11-Feb-20 8:59 PM

[Excellent]

I am quite satisfied with your service

jasper Smith

12-Feb-20 10:43 AM

[Excellent]

Good Technician

Marilyn Fehr

12-Feb-20 11:25 AM

[Excellent]

Very prompt & cautious, Thank you.

lloyd miller

12-Feb-20 11:58 AM

[Excellent]

you are wonderful and very helpful

patrick devlin

12-Feb-20 4:19 PM

[Excellent]

great service

Lorraine Savastano

12-Feb-20 7:23 PM

[Excellent]

Took care of my laptop issues

Roberta Arrowsmith

12-Feb-20 7:56 PM

[Excellent]

Thank you for all you help, knowledge and patience.

Lawrence Bridges

12-Feb-20 11:21 PM

[Excellent]

Excellent service, thanks. LB

Donald Graham

13-Feb-20 9:18 AM

[Excellent]

Love your service. always there when I need ya! thank you....

heather hayes

13-Feb-20 2:40 PM

[Excellent]

thanks for your professional help. i will suggest it to my family

Dorothy Alderman

13-Feb-20 3:34 PM

[Excellent]

Thank you again Sierra!

SUSAN FRY

13-Feb-20 3:41 PM

[Excellent]

James was awesome

Robert Sittig

14-Feb-20 1:36 PM

[Excellent]

Thank you!!

James Beighley

14-Feb-20 2:00 PM

[Excellent]

She informed me on the proper way to remove items myself. I am grateful for that.

Robert Sittig

14-Feb-20 2:38 PM

[Excellent]

Thank you!

Joy Goodwin

14-Feb-20 4:31 PM

[Excellent]

Dean completed the tune up on my computer. I am very pleased with the service that I received. Thank you.

Mike Riba

14-Feb-20 4:38 PM

[Excellent]

ecelent help every time

Lawrence Bridges

15-Feb-20 7:11 AM

[Excellent]

Thank you for getting system back up and running.

Patsy Paterson

15-Feb-20 8:30 AM

[Excellent]

Not sure this is fixed yet. Am skeptical. Will see if it is ok.

Carol Wilson

15-Feb-20 9:00 AM

[Excellent]

Enjoy having your team as support. Thanks!

June Davies

15-Feb-20 11:53 AM

[Excellent]

Great work!!! Now I can relax.

Lawrence Bridges

15-Feb-20 12:14 PM

[Excellent]

Adam, thank you for getting this old man computer/printer back. Excellent work.

Linda Molencupp

15-Feb-20 1:35 PM

[Excellent]

Max is the best

Linda Molencupp

15-Feb-20 1:35 PM

[Excellent]

Max is the best

Nesakumar Gulasekharam

15-Feb-20 3:21 PM

[Excellent]

Thank you. Appreciate input from Alex

Larry Benton

15-Feb-20 6:49 PM

[Excellent]

I am extremely satisfied with Sapphire Softech Solutions. Thank you.

Lawrence Bridges

15-Feb-20 9:01 PM

[Excellent]

I appreciate all the help your crew has helped me getting this printer to work.

Lawrence Bridges

15-Feb-20 11:26 PM

[Excellent]

Thanks for all the help.

Harold Adams

15-Feb-20 11:59 PM

[Excellent]

NONE

Kay Proctor

16-Feb-20 12:33 AM

[Excellent]

The representative said he would call back, but did not. I kept waiting, but saw this form pop up on my screen. That's fine; I don't need a call back, but please clarify that you will only call if there is a problem to talk about.

Larry Roznowski

16-Feb-20 11:18 AM

[Excellent]

Thank you

Patricia Goldbach

16-Feb-20 1:42 PM

[Excellent]

Adam was efficient and friendly. I appreciate your service.

Doyce Coates

16-Feb-20 2:37 PM

[Excellent]

Charles has been very help full thanks much.

Doris Wakefield

16-Feb-20 5:13 PM

[Excellent]

thisis one of the best things I have done for my computer. Thank you for the service.

Cathryn Alschuler

16-Feb-20 7:31 PM

[Excellent]

Thank you

Govergo Akoi

16-Feb-20 10:05 PM

[Excellent]

Great job

Barbara Veon

17-Feb-20 10:53 AM

[Excellent]

Very satisfied with the technician who helped me.

Robert E Persson

17-Feb-20 12:09 PM

[Excellent]

Appreciate the good service!

Paul Stemper

17-Feb-20 12:40 PM

[Excellent]

Always appreciate your help. Most professional. Keep up the good work!

Lynda Mole

17-Feb-20 12:59 PM

[Excellent]

Max did a fantastic job today with setting my printer back to it normal condition.. He worked very hard on getting it working again.. A Big Big Thank You To Him!!

Janet E Brown

17-Feb-20 1:21 PM

[Excellent]

Thank you Max !

Frank Gordon

17-Feb-20 2:40 PM

[Excellent]

I wish to thank all who have helped me on each of my calls

magnolla belcher

17-Feb-20 5:08 PM

[Excellent]

I THANK YOU SO MUCH

Johnny Thompson

17-Feb-20 8:18 PM

[Excellent]

Outstanding Services, Love it!

Maryann Bush

17-Feb-20 8:19 PM

[Excellent]

Very professional and explained fully

tamara perez clausen

17-Feb-20 11:45 PM

[Excellent]

always amazing help thank you! Tamara

Marilyn Hill

18-Feb-20 1:23 PM

[Excellent]

Very good service and help from Rodrick

BEATRICE COPEN

18-Feb-20 2:35 PM

[Excellent]

very efficent

heather hayes

18-Feb-20 3:05 PM

[Excellent]

you guys are always prompt, polite and efficient. thanks again!!!

Bill McWhirter

18-Feb-20 4:02 PM

[Excellent]

You have always came thru for me when I need technical hwlp. Thanks again you save my day.

Larry Goldstone

18-Feb-20 4:25 PM

[Excellent]

Very good service. Thank you.

ROBERT PIERSON

18-Feb-20 6:42 PM

[Excellent]

Extremely happy with service I received with the tech!!!!! Adam

Dorothy lderman

18-Feb-20 8:53 PM

[Excellent]

Thank you Sierra. No doubt I will need help again!

Dorothy Alderman

18-Feb-20 9:26 PM

[Excellent]

Thank you!

jose pena

18-Feb-20 10:04 PM

[Excellent]

Charles, the service tech was very professional and courteous. Very patient and understanding in his ability to quickly respond to my problem and solve it quickly. I am very impressed and appreciative! Dr. Jose C. Pena

Marilyn Fehr

19-Feb-20 2:49 AM

[Excellent]

Thank you for spending so much time and having the patients with me. I truly appreciate it. Again Thank you!

Linda Maislin

19-Feb-20 7:02 AM

[Excellent]

Excellent service. Thank you.

James Doherty

19-Feb-20 9:58 AM

[Excellent]

John was very knowledgeable, thorough and courteous.

Marilyn Fehr

19-Feb-20 12:35 PM

[Excellent]

Support staff spent a lot of time explaining everything to me. Was very courteous & helpful. thought I had lost all my stuff but support found it and brought it back! Thank you

william buckley

19-Feb-20 2:30 PM

[Excellent]

Thank you!

valerie holloway

19-Feb-20 2:44 PM

[Excellent]

talked to james and he was very helpful

Annette Y Crane

19-Feb-20 3:43 PM

[Excellent]

Excellent customer service. Thank you.

JIM NOLTE

19-Feb-20 4:20 PM

[Excellent]

GREAT GROUP TO WORK WITH!

Ben Granado

19-Feb-20 8:20 PM

[Excellent]

Excellent Service

George Carey

19-Feb-20 10:46 PM

[Excellent]

Charles did an excellent job assisting me.

marilyn Fehr

20-Feb-20 10:20 AM

[Excellent]

Was able to fix my problem promptly and politely. Thanks again for your professional service.

Peter Marsden

20-Feb-20 11:20 AM

[Excellent]

Great job done!

Kathleen McClung

20-Feb-20 1:14 PM

[Excellent]

I enjoy the interaction with the techs. While professional they are very personable also. I have received more assistance than I anticipated, as they are very patient and kind.

Julie Claussen

20-Feb-20 1:24 PM

[Excellent]

We appreciate your help with everything, thank you & God bless you! Jesus is my Savior! He died on the cross to pay for all of my sins so I can be in heaven with Him someday! I believe this; do you? He died or you, too, because He loves you!

Gus Dekrell

20-Feb-20 6:43 PM

[Excellent]

very good tec very good and patient

Naomi Gilligan

21-Feb-20 12:45 AM

[Excellent]

Knowledgeable, supportive, and very helpful. Thank you so very much

David Norman

21-Feb-20 8:42 AM

[Excellent]

Thank you so much great work best regards Dave Norman

Claudia Stone

21-Feb-20 12:29 PM

[Excellent]

Jennifer was tenacious in getting the printer setup problem solved to my satisfaction.

Penny Pine

21-Feb-20 1:53 PM

[Excellent]

It was to have you working on my computer again.

James Cobb

21-Feb-20 3:58 PM

[Excellent]

You have saved me on many occasions , forever greatful!

Deborah J Cornwall

21-Feb-20 4:49 PM

[Excellent]

Thank you, as usual great work.

James Cobb

21-Feb-20 5:28 PM

[Excellent]

Always successful with your group, Thank You so much!

robin potter

21-Feb-20 6:40 PM

[Excellent]

Good all round

JettieMarie Boyd

21-Feb-20 8:35 PM

[Excellent]

The last operator i spoke to told me the payment was not taken out the account but that it was only authorized, i checked the account and it was deducted, Please be sure to reverse the transaction within 3 days as promised. Other than that service was A++ and the supervisor was great as well and has pride in this organization.

Dorothy Alderman

22-Feb-20 10:08 AM

[Excellent]

Satisfied with service.

Miles Shawley

22-Feb-20 12:29 PM

[Excellent]

Thank you for the exellent service provided

Denise Richard

22-Feb-20 1:42 PM

[Excellent]

Very impressed with the technical assistance and the courtesy of the technician.

Penny Pine

22-Feb-20 1:47 PM

[Excellent]

Thanks so much.

Dorothy Alderman

22-Feb-20 6:18 PM

[Excellent]

thank you Peter!

Marcos Moreno

23-Feb-20 12:20 PM

[Excellent]

thank you , keep it up

Miles Shawley

23-Feb-20 4:02 PM

[Excellent]

Thank everyone who helped us repair our computer and recover our dated. Your service was excellent. Miles Shawley

sandra Barker

24-Feb-20 5:36 AM

[Excellent]

as always the most wonderful response and help and support...thank you

Dennis Christopher

24-Feb-20 10:06 AM

[Excellent]

very good service

robin potter

24-Feb-20 11:13 AM

[Excellent]

Very helpful and polite

Jean Clark

24-Feb-20 1:17 PM

[Excellent]

Thanks for always being there when help is neede and in a timely manner.

Jennie Stringfellow

24-Feb-20 1:22 PM

[Excellent]

I had no idea this service was available until I called HP service help line and I am so pleased . Everyone I talked to explained to me what was happening and the communication efforts were so helpful. Thank all of you.

Susan Salvati

24-Feb-20 3:16 PM

[Excellent]

Thank you, good speaking to Dean.

Georgia D Copland

24-Feb-20 5:10 PM

[Excellent]

It is so comforting to know you are there. Thank you

MARY WOOTTEN

24-Feb-20 5:36 PM

[Excellent]

NO THANK YOU

Donald Kirk

24-Feb-20 6:29 PM

[Excellent]

My experience with Sapphire Softech Solutions has been very positive. They respond rapidly, diagnose the problem and fix it quickly.

marvin featherston

24-Feb-20 7:15 PM

[Excellent]

Thanks for the help

J Angela Hardin

24-Feb-20 7:39 PM

[Excellent]

I always receive fantastic help from SSS LLC. Everyone is so patient with me. Thanks for being there for me!

Donald Bedard

24-Feb-20 7:55 PM

[Excellent]

Sebastain did a great job. Thank-You

Larry Larson

24-Feb-20 8:52 PM

[Excellent]

called once before and never did get a call back for a different problem a few weeks ago. It has since been resolved

Barbara Horrell

24-Feb-20 10:08 PM

[Excellent]

Charles was very helpful in fixing my computer. There are other issues that need attended to, so I will call back another day. I don't know if the information which was already written in the e-mail he had me send was exactly accurate, as I am not a computer specialist. Hopefully everyone is being honest in their endeavors to perform the work they stated.

Gloria Campbell

25-Feb-20 10:11 AM

[Excellent]

John, thank you very much for your help!

Ronald LLOYD

25-Feb-20 7:27 PM

[Excellent]

Worked on communication problems on the existing Epson XP-446 printer. Resolved the connection issues.

Robert Evans

26-Feb-20 12:29 AM

[Excellent]

Very please with my technician and his service to me

Loretta Johnson

26-Feb-20 10:54 AM

[Excellent]

Thank you all for the great service. Both computers are working and the printers also. I was so afraid that this was a scam because I am 70 years old and always hear about scams to older people. I feel confident that you are a good company. Loretta

Robert Evans

26-Feb-20 12:29 PM

[Excellent]

Great service

June Davies

26-Feb-20 4:12 PM

[Excellent]

I deeply appreciate the patience with which I was treated.

Linda Sierra

26-Feb-20 4:22 PM

[Excellent]

Fast and friendly service. Takes the time to explain any issues or questions that I have.

George Will

26-Feb-20 7:16 PM

[Excellent]

Excellent service.

Ivan Jesperson

26-Feb-20 9:27 PM

[Excellent]

Sjerra was very helpful, patient and resourceful. Much pleased. Ivan Jesperson

Jeannie Hubley

27-Feb-20 8:49 AM

[Excellent]

I just want to thank you for the excellent service. I love that I do not have to take my computer an hour away to get problems solved.

Karen Soley

27-Feb-20 9:52 AM

[Excellent]

I appreciate being able to call in and have these monthly 'checkups'. Thank you for your service!

Dorothy Alderman

27-Feb-20 11:36 AM

[Excellent]

Great on 2/26 and 2/27

donald sanders

27-Feb-20 11:44 AM

[Excellent]

MY ratings and response apply to Thomas only. The exact opposite of these ratings apply to Jennifer Gordon very unsatisfactory. On the phone with her for 1hour 15 minutes before Thomas took over Don Sanders

Jeannie Hubley

27-Feb-20 3:27 PM

[Excellent]

You guys are very efficient.

Dale Walsh

27-Feb-20 4:00 PM

[Excellent]

I have not used your services enough times to recommend them to others

John Postuma

27-Feb-20 4:14 PM

[Excellent]

Thanks for your help for slow learners like myself.

Diane McBride

27-Feb-20 5:04 PM

[Excellent]

Work on my laptop was speedy and thorough. The technician was courteous and knowledgeable.

Jerry Johnson

27-Feb-20 8:31 PM

[Excellent]

Much faster than contacting H-P!

John F sanchez

28-Feb-20 5:13 AM

[Excellent]

love your service and your people are fast and friendly

margaret Boudreault

28-Feb-20 9:56 AM

[Excellent]

Keep up the great work

Doreen Evans

28-Feb-20 2:16 PM

[Excellent]

After 3 years we are very satisfied with the service we have received from Sapphire Softtech Solutions. They have been very courteous and helpful. I am really happy that I now have 18 months without a payment and then have the option to renew my contract at the end of that time. They let me know all along the way of fixing my computer what they were doing. It was also very nice that I didn't have to haul my computer out of the house and down to a computer tech place to have it fixed. I have been very pleased and have my virus protection through them as part of my contract.

Janet Buckley

28-Feb-20 2:16 PM

[Excellent]

You guys are the best! I know someone is ALWAYS there to help me.

Glenn F Hayner

28-Feb-20 3:14 PM

[Excellent]

They worked immediatly to fix my problem.

Gary Ross

28-Feb-20 3:19 PM

[Excellent]

Everything went well.

Robert E Shirley

28-Feb-20 5:36 PM

[Excellent]

Thanks

MaryEllen Brown

28-Feb-20 8:20 PM

[Excellent]

I appreciate the help and work that Sebastian has devoted to the problem(s) I have. He has been very professional and so patient with me! Thank you!

puckett gary

29-Feb-20 10:10 AM

[Excellent]

Max , was very helpful to me , thank you Max

Fomia Salameh

29-Feb-20 10:37 AM

[Excellent]

THANK YOU SO MUCH

OWEN COMBS

29-Feb-20 10:58 AM

[Excellent]

Just glad Peter knew what to do and how to fix things/

Fomia Salameh

29-Feb-20 11:07 AM

[Excellent]

thank you

Cesar Melo

29-Feb-20 11:34 AM

[Excellent]

Sam is a very outstanding and helpful member of your team> I have been a long time Canon product user and will continue to use your products and team members like Sam solidifies 1 the reasons why I choose your products.

Myra Bjorn

29-Feb-20 11:46 AM

[Excellent]

technicians very patient when explaining.

Shirley Gorney

29-Feb-20 12:38 PM

[Excellent]

The tech was very friendly and satisfying to me ,especially me living in a analog world .THANK YOU SO MUCH

Gail Nadeau

29-Feb-20 2:59 PM

[Excellent]

always satisfied with Sapphire tech people!

Teresa Edwards

29-Feb-20 3:39 PM

[Excellent]

Thank you

Vladimir Payshev

29-Feb-20 4:55 PM

[Excellent]

Mr, Gavin Jackson was extremely professional and very helpful. He provided for me all necessary information needed. I appreciated his help !!! Thank you ! Best regards, Vladimir Papyshev

Fomia Salameh

29-Feb-20 11:02 PM

[Excellent]

you've been a great help to me ... thank you so much

Dan Redd

1-Mar-20 1:31 AM

[Excellent]

Charles was very knowledgeable and professional. He handled my problem very quickly.

mijanou marretta-Lewis

1-Mar-20 10:07 AM

[Excellent]

Max was great and helped me get my printer back on line. I really appreciate his help and education of my printer. Way to go Max!!

Walter Parrish

1-Mar-20 10:17 AM

[Excellent]

great job.thank you

Kenneth Gillan

1-Mar-20 1:12 PM

[Excellent]

Past services that I have been provided with have been more than expected, so, no complaints...

Patricia Shanks

1-Mar-20 2:30 PM

[Excellent]

You are awesome, thanks

Patricia Kjolhede

1-Mar-20 3:17 PM

[Excellent]

I am very pleased with the service I received today from Sapphire. Thank you.

larry crickard

1-Mar-20 5:51 PM

[Excellent]

Quick and easy!

Louis Brousseau

1-Mar-20 6:42 PM

[Excellent]

I've used your services several times in the past few days with great satisfaction.

Troy Miller

2-Mar-20 1:33 AM

[Excellent]

Y'all do very good work... :)

Jane Clarke

2-Mar-20 10:42 AM

[Excellent]

The service was fast and the process was clearly explained. Thank you for your help!

Kenneth Clark

2-Mar-20 11:19 AM

[Excellent]

The technician did a good job helping me with my scanner problem. My only problem was with the static on the call. He called me back but every time he spoke the static drowned out his voice. I think the problem may have been with his headset. I didn't have this problem with Saturday's call or with my phone

Brenda Gilsinger

2-Mar-20 2:10 PM

[Excellent]

Thank you

patti tucker

2-Mar-20 3:21 PM

[Excellent]

So impressed with the prompt service and the seamless solutions.

Louise DePasqual

2-Mar-20 4:19 PM

[Excellent]

My rating of tech excellent, kind, most of all patient !!!!!!!

john hoffman

2-Mar-20 5:04 PM

[Excellent]

thank you adam great job done john

larry manley

2-Mar-20 7:20 PM

[Excellent]

thanks for being so timely

Editth Delonay

2-Mar-20 7:30 PM

[Excellent]

Thank you very much!!

Paul Nadeau

2-Mar-20 9:28 PM

[Excellent]

Thomas and Dean assisted with my problem, and were VERY helpful ! My thanks to both of them !!

Robert Evans

2-Mar-20 11:13 PM

[Excellent]

Thanks for a job well done

James Beighley

3-Mar-20 8:14 AM

[Excellent]

Fast service. I am happy to get things promptly and completely done. Thank you very much

kevin enwright

3-Mar-20 9:08 AM

[Excellent]

Saphire corrected disruptions caused by my internet provider by shutting off my service for non-payment which was in fact my brother's issue and not my service as i pay bills on time. Thank you for correcting such a mess.

Elaine M. Evans

3-Mar-20 9:08 AM

[Excellent]

So happy that you could help me when things happen on my computer. Jennifer was great.

Raymond Ross

3-Mar-20 11:04 AM

[Excellent]

Thank You!

Michael Kulan

3-Mar-20 11:30 AM

[Excellent]

John was an excellent technician!

Mary McFarlane

3-Mar-20 1:18 PM

[Excellent]

Patient and thorough service professional. Thank You

Patricia Mendoza

3-Mar-20 4:10 PM

[Excellent]

Saved my life again. Thank you

Paul Nadeau

3-Mar-20 5:12 PM

[Excellent]

Daniel, one of the Technicians at SSS. LLC, repaired my laptop, as I had severe problems connecting with Outlook ! He also corrected the very long delay I was experiencing when sending an email ! He did a wonderful job of resolving my problems !! Thank you for employing quality technicians such as Daniel !!! Thanks !!

Carole North

3-Mar-20 8:18 PM

[Excellent]

Dean was wonderful and solved my problem. He was very polite and very helpful.

James Johnson

3-Mar-20 9:36 PM

[Excellent]

good experienced people, fast service

Joseph Lizama

4-Mar-20 2:17 AM

[Excellent]

My customer number is SSS118994. I dealt with 3 Sapphire technicians after purchasing an HP printer and encountering a problem right away. The first technician was excellent and created an enjoyable environment for dealing with my problem which had to do with trying to print wirelessly. The next day I was experiencing a problem with the paper jamming without exception. I called the second technician. He was professional and helpful. That technician recommended returning the printer, getting another new printer and contacting Sapphire again. I configured the new printer myself based on the experience that I had with the first two technicians. I then called Sapphire and spoke to the third technician. Since everything was already working fine, that call was brief as the technician checked and verified that everything was indeed working fine.

Paul Soutahrd

4-Mar-20 10:04 AM

[Excellent]

I had a little difficulty between Charles and me on a few occasions due to dialect differences. I will commend him that he was understanding and we worked through these moments to my satisfaction. He accomplished the feature that I was desiring to add-that of scanning.

roxie roundy

4-Mar-20 11:01 AM

[Excellent]

always fast and complete help.

Richard J Castruita

4-Mar-20 2:34 PM

[Excellent]

Thank you very much for you Help

Sherry Perkins

4-Mar-20 3:24 PM

[Excellent]

The technician was very patient and helped solve my problem promptly. Very much appreciate Dean and John's help!

Rodney K Raines

4-Mar-20 3:29 PM

[Excellent]

Thanks

paula bolten

4-Mar-20 4:56 PM

[Excellent]

n/a

Louise DePasqual

4-Mar-20 10:48 PM

[Excellent]

EXCELLENT SERVICE - YOUR PEOPLE ARE ALWAYS POLITE, PATIENT, HELPFUL....

Dorothy Ortiz

5-Mar-20 2:27 AM

[Excellent]

Awesome service and very quick Thank you

Robyn Bullard

5-Mar-20 10:03 AM

[Excellent]

I would strongly suggest you get your technicians "noise cancelling" headphones. I could hear all the other people who were not helping customers having fun, joking, and saying things customers should not hear. It's very distracting and loud.

Paul Stemper

5-Mar-20 10:36 AM

[Excellent]

Thank you for your patience!

Paul Stemper

5-Mar-20 10:39 AM

[Excellent]

Keep up the great work!

Stan Crowther

5-Mar-20 10:40 AM

[Excellent]

Good job - well done.

Holly Bronstein

5-Mar-20 1:17 PM

[Excellent]

I think this is a great service and recommend you to my friends and family. The only thing that would be good is to try to eliminate some of the back ground noise when speaking with a technician as it is difficult to hear the technician when they are speaking over the phone. Thanks again.

isaac green

5-Mar-20 2:10 PM

[Excellent]

The Tech. was very friendly, and knew is job. I will use this company again in the further. Respectfully submitted, Mr. Isaac Green

Robert Evans

5-Mar-20 3:06 PM

[Excellent]

Very Professional, timely, courtesy, knowledgeable, overall, a job well done. Thanks very much

marvin featherston

5-Mar-20 5:04 PM

[Excellent]

great service

sandra johnson

5-Mar-20 5:56 PM

[Excellent]

Took a while few hours but well worth the wait thank you

Linda Pierson

5-Mar-20 6:23 PM

[Excellent]

Sierra was a very nice person she explain everything to me Thank you,

FRANK LEE

6-Mar-20 12:33 PM

[Excellent]

GOOD WORK AND VERY FAST

James Beighley

6-Mar-20 1:55 PM

[Excellent]

It has been awhile but suddenly I had trouble with my printer. I had to call for service twice in 5 days. I had quick and enjoyable service.

stuart Petree

6-Mar-20 4:21 PM

[Excellent]

As usual, your technicians have done an amazing job for us. Thank you very much. Stuart

Barbara Brassington

6-Mar-20 5:03 PM

[Excellent]

thanks so much,, seems to be working fine!

Richard J Castruita

7-Mar-20 12:14 PM

[Excellent]

Thank you very much for you Help

Daviod J. Riley

7-Mar-20 12:48 PM

[Excellent]

Great Job!

Patricia Kassebaum

7-Mar-20 12:49 PM

[Excellent]

Thanks for your patience and help...you are great!

Carol Barnes

7-Mar-20 7:16 PM

[Excellent]

Adam was patience and he resolve the printer issue. Thank you for all your help, Adam. A well-deserved pay increase.

BILL SPILKA

7-Mar-20 7:17 PM

[Excellent]

Technician RODERICK is a GENIUS! He is VERY knowledgeable, friendly, helpful, listens well - and most of all, he is VERY PATIENT with my ignorance of how things work! He is a great asset to Sapphire & deserves a raise! ( :-}D )

Victor Zirul

8-Mar-20 12:37 PM

[Excellent]

Adam was very patient and professional.

Mary Pattison

8-Mar-20 3:08 PM

[Excellent]

thank you

Clyde Fessler

8-Mar-20 3:20 PM

[Excellent]

Charles did a fantastic job! He was very patient and helped solve the problem.

Ralph McAlister

8-Mar-20 4:41 PM

[Excellent]

All agents have been very helpful.

Raymond Ross

8-Mar-20 6:30 PM

[Excellent]

Thank You Thomas! Great Service as always. Be Well. Raymond Ross

francois tousignant

8-Mar-20 7:08 PM

[Excellent]

Charles was efficient and competent. was a pleasure to have as technician

Patricia Slaughter

8-Mar-20 9:00 PM

[Excellent]

Charles was very efficient and professional in helping me to resolve my issue. I also appreciate the tips he gave me to keep in mind moving forward. thank you!

Mary Carter

8-Mar-20 11:48 PM

[Excellent]

So far, so good. Thanks!!

Loretta Wagner

9-Mar-20 11:55 AM

[Excellent]

Your employees are always cordial and professional . Thank you Daniel

LOUELLA Johnson

9-Mar-20 12:04 PM

[Excellent]

i tried for hours you fixed in minutes thank you so ,uch

Lorraine Savastano

9-Mar-20 6:51 PM

[Excellent]

Pleased with the service

Diane Marcinek

9-Mar-20 6:59 PM

[Excellent]

Your staff has always been helpful and courteous.

Walter Freybe

9-Mar-20 7:11 PM

[Excellent]

Thomas helped me first but it seems there was a problem left over. Peter solved it. RThank you

Mary Moore

9-Mar-20 8:14 PM

[Excellent]

Thank you very much for our time and patience.

Heather Hutcheson

9-Mar-20 8:18 PM

[Excellent]

Very fast and efficient. Love this about Sapphire.

Mark Rosenberg

10-Mar-20 2:59 PM

[Excellent]

Max did a great job!!! Mark

Louise DePasqual

10-Mar-20 4:36 PM

[Excellent]

Young man was very patient, understanding and kind.,....He deserves a complement from "the boss" !!!

zoli szentivanyi

10-Mar-20 5:12 PM

[Excellent]

very convenient repair work and I like that.

GUS Dekrell

10-Mar-20 5:24 PM

[Excellent]

great job,all is good!us

James McCoy

10-Mar-20 5:54 PM

[Excellent]

Rodrick is a understanding fellow. He is a problem solver also . Thank You

Dennis Van Goor

10-Mar-20 7:50 PM

[Excellent]

He fixed it and i am very satisfied

Mary Ford-Francis

11-Mar-20 9:50 AM

[Excellent]

N/A

Robert O'neill

11-Mar-20 1:57 PM

[Excellent]

very happy with support

David Shepard

11-Mar-20 2:56 PM

[Excellent]

the rep was very patient and courteous

Robert Arguello

11-Mar-20 3:14 PM

[Excellent]

Thank Ya'll for your services.

Thenette Lewisd

11-Mar-20 4:07 PM

[Excellent]

I"m very happy with the services we received today, if not for getting the help from your technician we would of been unable to copy vital information we needed to hand out.

Edward Dence

11-Mar-20 7:08 PM

[Excellent]

Service was excellent!

Christopher Colby

11-Mar-20 7:42 PM

[Excellent]

Great Service !!!!!!!!!!!!!

Teresa Wine

11-Mar-20 7:56 PM

[Excellent]

Thank you so much for your help

Robert Evans

12-Mar-20 10:42 AM

[Excellent]

As usual. proficient, thorough and timely. another job well done

Larry Comfort

12-Mar-20 11:39 AM

[Excellent]

Your technicians are so very helpful, never have we received such quick service. Thank you

Frank Lane

12-Mar-20 11:54 AM

[Excellent]

good work, thank you

isaac green

12-Mar-20 2:07 PM

[Excellent]

thanks for your patient, be bless

Sue Mann

12-Mar-20 2:44 PM

[Excellent]

THANK YOU DANIEL AND KEVIN!!!!!

Sylvia Williams

12-Mar-20 6:48 PM

[Excellent]

Your technician was very patient and helpful!!

Edward Dence

13-Mar-20 7:48 AM

[Excellent]

Excellent service

Richard Shimmi

13-Mar-20 11:34 AM

[Excellent]

Technician John was patient, helpful and resolved problems

Edith Joyner

13-Mar-20 11:47 AM

[Excellent]

I believe the technician who said the automatically downloaded file is safe or has been removed.

Richard Kasbarian

13-Mar-20 1:25 PM

[Excellent]

Thomas, did a great job taking care of my Problem Thank you

Edythe Hulet

13-Mar-20 2:47 PM

[Excellent]

Your tech guys were awesome.

Bobby Starnes

13-Mar-20 3:37 PM

[Excellent]

No John it has been a pleasure to have you help me, you are a great TECH Thanks for your patients.Bobby Starnes over and out. from this side.

Sue Mann

13-Mar-20 4:07 PM

[Excellent]

I am an "elderly" woman and I have basic computer knowledge, but I could not have accomplshed everything that was done in the last 24 hours without the help of your staff. I am very grateful! I will be looking to Sapphire Soft Tech Solutions if I need help with other issues in the future and will refer you to friends and family.

Peter Sypien

13-Mar-20 4:12 PM

[Excellent]

Great people to work with. Friendly and knowledgeable

KATHY SLADE

13-Mar-20 5:11 PM

[Excellent]

THE ENTIRE TEAM ARE HELPFUL AND NICE

Bill Spilka

13-Mar-20 5:33 PM

[Excellent]

I have already written a detailed evaluation of Daniel. He is a VERY fine technician & is knowledgeable, friendly & very efficient! He is a great asset to Sapphire & should be commended & given a raise!

Nancy Weljkovic

13-Mar-20 6:12 PM

[Excellent]

Always happy with the professional, efficient service I receive from the reps. Thank you!

Connie Araiza

14-Mar-20 1:00 AM

[Excellent]

Always fixes my issues. Thank you

Christine Thomson

14-Mar-20 1:27 AM

[Excellent]

So glad you are available 24/7

Frank W. Dicorte

14-Mar-20 10:41 AM

[Excellent]

Sapphire has always done my service very very satisfactory. I would highly recommend them to anyone. I have never been more satisfied with any other service like there's. it is probably one of the best investment I have ever made. Frank W. D.

James Carter

14-Mar-20 11:13 AM

[Excellent]

Thank you Max an Peter

RALPH TOWNSEND

14-Mar-20 11:14 AM

[Excellent]

I appreciate the work done to rectify my problems. Thanks folks!

Leslie Baran

14-Mar-20 1:51 PM

[Excellent]

Wonderful...Daniel was patient and completed the task 100% Happy to know such service is available

James Marsh

14-Mar-20 4:41 PM

[Excellent]

Excellent Service and technicians were very pleasant and knowledgeable.

Paula Marsh

14-Mar-20 6:22 PM

[Excellent]

Excellent service and very helpful technician

carrie sweeney

14-Mar-20 8:32 PM

[Excellent]

STEVE JOHNSON WAS SO POLITE AND PATIENT WITH ME WITH LL MY QUESTIONS. THANK YOU STEVE FOR YOUR INFORMATION.

Robert Pierson

15-Mar-20 10:50 AM

[Excellent]

Max, was very polite and courtesy during my experience today!

MICHAEL M. BACKUS

15-Mar-20 11:15 AM

[Excellent]

Thank you for your assistance today

John E Beinoras

15-Mar-20 1:46 PM

[Excellent]

Thank you for supporting my computer.

DOREEN SKROSKI

15-Mar-20 3:12 PM

[Excellent]

your techs are always polite and very helpful. I am not very knowledgeable with the computer and they are being challenged working with me,lol. Sorry.

John Warren

16-Mar-20 10:32 AM

[Excellent]

Thanks for the prompt help.

Sandra Groeb

16-Mar-20 11:06 AM

[Excellent]

I am so very pleased with The service I receive from Sapphire Softech solutions. They are always spot on with their work ethics and ability to fix every problem at hand without the wait. I would suggest anyone to purchase their service plans available. I never have to wait for a tech to come to my home and service my computer. They are available 24/7 without hesitations. Thank You Softech Solutions!! Sincerely Sandra Groeb

Lewis Forrest

16-Mar-20 2:25 PM

[Excellent]

very efficient

Barbara Horrell

16-Mar-20 2:50 PM

[Excellent]

THANK YOU!

James Cobb

16-Mar-20 5:22 PM

[Excellent]

Always 100 % Thank You

ken carson

16-Mar-20 7:46 PM

[Excellent]

I have no comments because I have not yet used my brand new HP printer yet or computer to any extent

Peter WISEMAN

17-Mar-20 4:49 AM

[Excellent]

THANKS JEN.

Peter WISEMAN

17-Mar-20 6:11 AM

[Excellent]

FANTASTIC THANKS

Deborah Butler

17-Mar-20 11:35 AM

[Excellent]

John was very helpful and experienced.

Randy Coleman

17-Mar-20 1:16 PM

[Excellent]

Thank you for the help.

Julianne Hughey

17-Mar-20 3:07 PM

[Excellent]

great work

Gijsberta Liska

17-Mar-20 3:08 PM

[Excellent]

thank you for checking on me.

Blair Craig

17-Mar-20 3:08 PM

[Excellent]

I admit that I was nervous about putting out $700 for 3 years of protection, but if it is going to be this simple and efficient, it is totally worth it!

Rochelle Friedman

17-Mar-20 3:28 PM

[Excellent]

Thank you guys for saving my sanity. I have learned my lesson.

Michelle Paton

17-Mar-20 3:45 PM

[Excellent]

thank you

Carol Liege

17-Mar-20 8:17 PM

[Excellent]

Thank you.

eligio torres

18-Mar-20 1:07 AM

[Excellent]

great service

PETER WISEMAN

18-Mar-20 8:06 AM

[Excellent]

GOOD AS ALWAYS

tempie dandrade

18-Mar-20 11:20 AM

[Excellent]

verysatisfied

David Carty

18-Mar-20 12:39 PM

[Excellent]

All is well & thank you very much.

Dennis Christopher

18-Mar-20 12:39 PM

[Excellent]

Thank You

Charles St. Louis

18-Mar-20 2:37 PM

[Excellent]

Technician was very professional and did a good job.

Nick Blain

18-Mar-20 2:56 PM

[Excellent]

Thank you so much for the prompt response to my issues. As in the past, I have received excellent service from the staff of Sapphire. Thanks to Adam for his prompt response.

James Rock

18-Mar-20 5:13 PM

[Excellent]

Service was quick and thorough. Technician (William) seemed very knowledgeable. I am very satisfied with the service. Thank you.

George Rockhill

18-Mar-20 6:32 PM

[Excellent]

this was the first time that I asked to have the system checked. it was easy thank you.

Dennis Dougan

18-Mar-20 7:36 PM

[Excellent]

Your company is amazing! Thank you for all your knowledgeable help!

Connie Araiza

18-Mar-20 10:20 PM

[Excellent]

Thank you for your help.

Gerald enos

19-Mar-20 9:16 AM

[Excellent]

you were very helpful today i am very happy with your service

Michael Plaskett

19-Mar-20 11:10 AM

[Excellent]

Your technicians are extremely good. I am most grateful to have you and your team available. /Mike

charles mayer

19-Mar-20 11:22 AM

[Excellent]

Your company has always fixed my issues with speed and accuracy. I want to thank you very much. I will always recommend your service and I will also resign when my contract is over

Mattie Witmer

19-Mar-20 12:06 PM

[Excellent]

Yes I want to Thank all three reps Gavin,Charles and Jennifer for helping me get hooked up and installed Thank you so much for your excellent service.

Mary Slay

19-Mar-20 12:33 PM

[Excellent]

told me what was wrong which I did not know a low cartridge would cause this. So I get a new cartridge. Thanks.

Mattie Witmer

19-Mar-20 2:34 PM

[Excellent]

Thank you John for your help, very good service. I Class all of you out of 1-10 A big 10.

Lynn Young

19-Mar-20 6:29 PM

[Excellent]

Very helpful.Thank you.

mary aviles

19-Mar-20 9:03 PM

[Excellent]

n/a

Magdalena MacLean

20-Mar-20 9:54 AM

[Excellent]

Your help is very much appreciated. I am happy that all went well. Have a grand day, and be very careful with this C-virus. All the best Magdalena

scott lundin

20-Mar-20 11:15 AM

[Excellent]

charles was great to work with and was very helpful and professorial

Faye Dale

20-Mar-20 1:03 PM

[Excellent]

I really appreciate the courteousness and professionalism.

david edmunds

20-Mar-20 1:04 PM

[Excellent]

Thank you for your valuable assistance

Angelo Sedacca

20-Mar-20 3:19 PM

[Excellent]

Thank you for your help!

Beverly Smith

20-Mar-20 3:42 PM

[Excellent]

"Roderick" fixed the problem quickly. I am so grateful since I have lots to do today.

Abraham Cohen

20-Mar-20 5:12 PM

[Excellent]

very good thank you

Shirley Adam

20-Mar-20 7:24 PM

[Excellent]

Thank you

Lawrence Bridges

21-Mar-20 11:51 AM

[Excellent]

Excellent, printer now can send and receive. Very professional employee. Thank you again.

Paul Spinelli

21-Mar-20 11:54 AM

[Excellent]

Great company, very professional and competent and a pleasure to work with.

Dennis Christopher

21-Mar-20 12:27 PM

[Excellent]

Responsive to my needs.. Very professional ... I am pleased with the service I receive

TEMPIE DANDRADE

21-Mar-20 2:06 PM

[Excellent]

verysatisfied

Larry Houston

21-Mar-20 8:06 PM

[Excellent]

Sierra did fast and efficient job she's obviously good at her career excellent...

J0YCE FARROW

22-Mar-20 7:10 PM

[Excellent]

Very professional and yet personable and would not hesitate to recommend your company to others

eligio torres

22-Mar-20 9:26 PM

[Excellent]

your the best

Dorothy Haile

23-Mar-20 11:55 AM

[Excellent]

Very helpful indeed

kathleen gilfillan

23-Mar-20 1:32 PM

[Excellent]

wonderful help every time I need it. thank you!

Patricia Padgett

23-Mar-20 1:45 PM

[Excellent]

Thank you for fixing my problem with my printer this morning. I have no idea where to start to fix any problem and I am so grateful for your techs and their knowledge. Thanks again, Patricia Padgett

Richard Petrocci

23-Mar-20 2:54 PM

[Excellent]

outstanding job

Magdalena MacLean

23-Mar-20 3:22 PM

[Excellent]

The help is most appreciated. I am grateful as always with the help. Thank you ery much. Take care. Magdalena

Sherrie Schulz

23-Mar-20 3:49 PM

[Excellent]

Dean was very patient with me as I am pretty computer illiterate. He solved my issue and I thank him.

Patricia Mendoza

23-Mar-20 4:13 PM

[Excellent]

Excellent , thank you

Aimee Hartley

23-Mar-20 4:16 PM

[Excellent]

Great Customer Service!

eric arksey

23-Mar-20 4:31 PM

[Excellent]

Thanks so much

Tempie DAndrade

23-Mar-20 7:16 PM

[Excellent]

verysatisfied

Jse Gustavo Flores

23-Mar-20 8:04 PM

[Excellent]

it is my second time that I had to call you, and you are responding very quickly and you fixed my computer problem in a very professional manners. Thank you very much.

Andrew Watkinson

24-Mar-20 7:14 AM

[Excellent]

.

Andrew Watkinson

24-Mar-20 7:34 AM

[Excellent]

Sorry that I strugle ,that is why I need you.

Robert Budd

24-Mar-20 12:02 PM

[Excellent]

Thank you.

Corinne Porte

24-Mar-20 1:03 PM

[Excellent]

Easy to reach you, very fast, very helpful!

Jim McLaughlin

24-Mar-20 2:10 PM

[Excellent]

Dean did great for mr. Thank you Dean

Sue Mann

24-Mar-20 3:47 PM

[Excellent]

I am so thankful you are there. Stay well.

Robert Evans

25-Mar-20 7:19 AM

[Excellent]

As usual, a job well done

Ronald Greene

25-Mar-20 10:58 AM

[Excellent]

ANY TIME SOME ONE FIXES MY COMPUTER I AM HAPPY BUY WHY DID THIS HAPPEN?

Brenda Underwood

25-Mar-20 1:09 PM

[Excellent]

Thank you so mulch for always being there and helping with the solutions to my problems.

Kimberly Reed

25-Mar-20 2:54 PM

[Excellent]

Great and speedy service. Glad I chose Sapphire!

Arnold Guthrie

25-Mar-20 3:31 PM

[Excellent]

Great service

Florencio W. Panganiban

25-Mar-20 3:39 PM

[Excellent]

Very happy with William. He has been very helpful.

Leslie Baran

25-Mar-20 4:34 PM

[Excellent]

BEST SERVICE - VERY PATIENT WITH ME AND EXPLAINS EVERYTHING TO ME. SO GLAD I PURCHASED THE SERVICE. IT IS LIKE HAVING MY VERY OWN TECH.

Tempie DAndrade

25-Mar-20 8:14 PM

[Excellent]

very satisfied

Elka Enola

26-Mar-20 1:04 PM

[Excellent]

I am very pleased with the service of Charles who was knowlegable and patient and very competent.

Robin Stuck

26-Mar-20 1:20 PM

[Excellent]

Great, fast service from Adam! Thank you very much for your help.

Walter Shultz

26-Mar-20 2:12 PM

[Excellent]

I can't fill in any of the blocks, very satisfied with the service, the technicians will recommend your service to others, recommend your company to others and if I live long enough will certainly use your services. THANK YOU

Timothy Gorbey

26-Mar-20 3:05 PM

[Excellent]

Another great job by Daniel!

Bill Spilka

26-Mar-20 3:28 PM

[Excellent]

Once again, Adam did an excellent job in solving my problems. He is friendly, knowledgeable, very efficient and, above all, very patient with my ignorance about computer technology. He is a great asset to Sapphire & deserves not only a commendation, but a raise! Thank you! ( :-}D )

Bill Spilka

26-Mar-20 4:04 PM

[Excellent]

Rodrick was ready, willing but unable to help me print something from my screen because II forgot that my printer was temporarily out of ink! HP told me a few days ago that they would send me fresh ink that should arrive tomorrow! My fault! Sorry.

Leora Thomas

26-Mar-20 5:49 PM

[Excellent]

Both the technician and the supervisor were very difficult for me to understand. The technician appeared to mumble. When he did not, I could understand him.

Leora Thomas

26-Mar-20 6:02 PM

[Excellent]

Both the technician and supervisor were difficult to understand. The technician appeared to mumble. When he did not, I could understand him.

Paul Southard

26-Mar-20 6:37 PM

[Excellent]

Charles had finished my first request. I asked him about a second different task. This involved me getting a printer ready with ink cartridges. We agreed for him to call me back in around 10 minutes. I waited around 30 minutes to elapse and I called Sapphire. Another agent indicated that he would call; me shortly, which he did. He apologized for the delay which, which I appreciated. I understand as sometimes a customer after me may have requested task(s) where the time is beyond his control. Besides this, I was satisfied. Paul Southard

Dianne Daniels

26-Mar-20 6:38 PM

[Excellent]

William was awesome and he didn't take a long time to help me with my computer problem. He was a pleasure to work with very knowledgeable and easy to work with GREAT EXPERIENCE!!!!!

Patricia Dwyer

26-Mar-20 9:13 PM

[Excellent]

Technician was knowledgeable, polite and very helpful.

Kimberly A Hosburgh

26-Mar-20 9:14 PM

[Excellent]

Thank you for being patient with this no-technical person.

Robert Strom

27-Mar-20 9:45 AM

[Excellent]

I am very satisfied, but Charles took my TotalAV off the broad which I paid the for a cleaner.

jack cohen

27-Mar-20 1:35 PM

[Excellent]

Charles understood exactly what I was trying to do and quickly fixed the printing problem.

Elizabeth Anderson

27-Mar-20 5:43 PM

[Excellent]

Very pleased with the service regardless of the issue, they work it out quickly. Thank you, Elizabeth Anderson

George Powell

28-Mar-20 11:27 AM

[Excellent]

I am satisfied that Charles did his best to improve the print quality of HP 3510. The printer is old. I will replace it.

Fomia Salameh

28-Mar-20 11:45 AM

[Excellent]

thank you for your help

Nikki Brown

28-Mar-20 1:31 PM

[Excellent]

Thanks so much!!! I have had great experience with all of the technicians!!

Alan Trosino

28-Mar-20 2:37 PM

[Excellent]

Dean was the magician. He fixed my problem in 5 minutes.

richard sheek

28-Mar-20 2:49 PM

[Excellent]

good

donald leventon

28-Mar-20 8:39 PM

[Excellent]

Adam did a great job VERY HAPPY

Cresie Gibbons

28-Mar-20 9:59 PM

[Excellent]

DEAN WAS VERY PATIENT WITH ME. I AM 71 AND DIDN'T UNDERSTAND WHAT TO DO WITH MY PRINTER. THANK YOU

Gerald enos

29-Mar-20 10:11 AM

[Excellent]

thank you for fixing my printer

Geraldine Jerome

29-Mar-20 2:51 PM

[Excellent]

Charles was great thank you so much Jeri

Andrew Wozniak

29-Mar-20 3:06 PM

[Excellent]

Two of your techs. worked on my computer but could not fix it. However I am very happy with their service and they tried very hard to fix my computer problem. I am happy with your company even though they could not fix the problem.

Mary Slay

29-Mar-20 6:08 PM

[Excellent]

You always seem to help me out all the time, even if it was my mistake. thanks

Katherine Bennett

29-Mar-20 8:55 PM

[Excellent]

The technician, Charles, is inpatient but very thorough. they both did a fine job. You must train for patience with the elderly because computers were not around when we were working.

orman mcdaniel

29-Mar-20 10:23 PM

[Excellent]

the remote technician service is amazing

Jacqueline Johnson

29-Mar-20 10:29 PM

[Excellent]

thanks to all of the staffs at this company, thanks for all of your help.

Arthur Hinchliffe

30-Mar-20 10:40 AM

[Excellent]

Thanks again for a good job

Rose-Marie Smith

30-Mar-20 12:15 PM

[Excellent]

None

John C. Hall

30-Mar-20 1:32 PM

[Excellent]

William was very patient. Did a great job!

julie ford

30-Mar-20 2:45 PM

[Excellent]

Every time that I have needed service I have received the most kind and efficient attention for which I thank you very much!

MONICA PARKS

30-Mar-20 3:35 PM

[Excellent]

Your Techs are great. Helpful and polite.

DELFINA C LUCERO

30-Mar-20 3:59 PM

[Excellent]

thanks for you help

Nancy Tippetts

30-Mar-20 6:24 PM

[Excellent]

Thanks

sandra Broughton

30-Mar-20 6:42 PM

[Excellent]

The service was prompt and friendly. Thank you!!!

kathleen ronca

30-Mar-20 9:25 PM

[Excellent]

excellent feedback, honest and timely. thank you

Peter WISEMAN

31-Mar-20 7:03 AM

[Excellent]

more than fantastic thank you for your help and patience

Elizabeth B PA

31-Mar-20 8:53 AM

[Excellent]

as usual,great service!

Troy Miller

31-Mar-20 11:38 AM

[Excellent]

Thank Y'all Very Much... :)

Ken Membury

31-Mar-20 12:15 PM

[Excellent]

It was a very satisfying response to my problem.

Rodney K Raines

31-Mar-20 3:43 PM

[Excellent]

Thanks Again #5

Kay Ham

31-Mar-20 4:23 PM

[Excellent]

Thanks to William for being so patient as we worked on getting Zoom working for me. I feel comfortable calling back if I have a problem with that app again. AGAIN MANY MANY THANKS TO WILLIAM!!!

Robert Engesser

31-Mar-20 6:09 PM

[Excellent]

thank you

Pedro Ramirez

31-Mar-20 6:29 PM

[Excellent]

Very good people

jane Casa

31-Mar-20 7:01 PM

[Excellent]

Hope it's working now

Osama Albaba

31-Mar-20 7:17 PM

[Excellent]

Very friendly, patient and knowledgeable tech.

Linda Pierson

31-Mar-20 7:49 PM

[Excellent]

Miss Sierra was very Helpful thank you very much

Garry Rogerson

31-Mar-20 8:41 PM

[Excellent]

I was so totally impressed with your service. You must have spent the better part of 2 hours trying to reconfigure everything--tv , printer, Mac, iPhone and tv. All of this could have been avoided if my internet provider had given me an updated modem-which they did not. I will highly recommend your service to everyone I know that has a problem with any of their devices. Thank you. Garry Rogerson

David Turnquest

31-Mar-20 8:44 PM

[Excellent]

Thank you

puckett gary

31-Mar-20 9:33 PM

[Excellent]

Dean was very helpful and we do appreciate Him , thank you and God bless

orman mcdaniel

31-Mar-20 10:31 PM

[Excellent]

you guys are great thank you Sierra

Richard Kasbarian

1-Apr-20 9:09 AM

[Excellent]

Jennifer seem to Solve My Problem. Thank you

Robert Budd

1-Apr-20 11:36 AM

[Excellent]

Reliable and always there.

donald doyle

1-Apr-20 1:00 PM

[Excellent]

Great fast friendly service by my technician during this COVID-19 VIRUS time. My problem was handled fast and correctly making my day a lot better.

Joanne Van Amburg

1-Apr-20 1:48 PM

[Excellent]

Peter did a good job Very thorough, quick and efficient

puckett gary

1-Apr-20 2:14 PM

[Excellent]

working with Adam was a pleasure, he is a brilliant Tech, and we appreciate him and his help with our computer, once again Adam thank you

Edward Dence

1-Apr-20 3:04 PM

[Excellent]

Excellent Service-Aplus

Susan G Arnold

1-Apr-20 3:43 PM

[Excellent]

I was very satisfied with all your help and assistance in resolving my problems today! Thank you very much!

Magdalena MacLean

1-Apr-20 4:20 PM

[Excellent]

Thank you very much for your services. Take care of yourself and your lady wife. Wishing you all the best. Good Night.

Charles Codding

1-Apr-20 4:20 PM

[Excellent]

fast service that did not take much time which I appreciate.

Joseph Stock

1-Apr-20 5:17 PM

[Excellent]

Having problems with scanning documents. Took quite a while - a couple of hours but all seems to be working well now

betty dingreville

1-Apr-20 6:34 PM

[Excellent]

Still as awesome as ever! Love these guys and their service.

Bill Spilka

1-Apr-20 7:12 PM

[Excellent]

Technician William worked VERY HARD to get my problem solution just right! He was friendly, efficient, very knowledgeable and, above all, very patient with my ignorance about how things should be done! He is an asset to Sapphire and deservers not only a commendation but a raise! Thank you Sapphire! bill spilka

Patricia SANDERS

1-Apr-20 8:01 PM

[Excellent]

Great customer service. Thank you

Peter WISEMAN

2-Apr-20 5:14 AM

[Excellent]

thanks

Janice Roseman

2-Apr-20 11:06 AM

[Excellent]

Great customer service and very knowledge. Thanks so much!

John Anderson

2-Apr-20 11:16 AM

[Excellent]

always very helpful

Judy Grosvenor

2-Apr-20 11:42 AM

[Excellent]

thank you so much. Can you e-mail me the directions to changing my desktop background? I have a little trouble understanding what William told me--it's his accent. Bless you all and take care during these hard times.

patrick barry

2-Apr-20 12:49 PM

[Excellent]

Thank you William for efficient and friendly service

Mary Mumm

2-Apr-20 1:13 PM

[Excellent]

Daniel was a great help in cleaning up our computer! He accomplished the task in a mannerly time. This company has been there for us and always fixed the problem!

Robert Lueck

2-Apr-20 1:15 PM

[Excellent]

Thanks, William. Job well done.

Walter Freybe

2-Apr-20 1:31 PM

[Excellent]

Thank you very much. Great service

Valerie Walford

2-Apr-20 2:11 PM

[Excellent]

Charles was excellent today, many thanks.

Monique Marion

2-Apr-20 2:58 PM

[Excellent]

Thank you very much Dean for your help in cleaning my computer!

Joye Smith

2-Apr-20 3:52 PM

[Excellent]

William was very patient with me. It took 2 days to get email up and running but is working well now except for the font is very ugly and hard to read.

Ann St. Germaine

2-Apr-20 4:39 PM

[Excellent]

I think your company is quite superior to others I have used before.

Karl Langwell

2-Apr-20 6:45 PM

[Excellent]

I an very satisfied

Bill Spilka

2-Apr-20 8:55 PM

[Excellent]

Technician "Daniel" fixed my problem in just a few seconds. He did an excellent job & deserves a commendation! He is also VERY polite! ( :-}D )

Narciso Lopez

3-Apr-20 1:54 PM

[Excellent]

It feels great knowing that if I any trouble with my computer it will be take care of highly qualified technician from sapphire softech solutions thank you Rodrick Have a good day.

Diane Thaemert

3-Apr-20 2:34 PM

[Excellent]

So very helpful. Hopefully I had all problems solved today and can go along happy that I won't have the same problems ever again, or any other problems

Fay Nightingale

3-Apr-20 2:45 PM

[Excellent]

I appreciate the ease of using your icon to get my computer serviced. Thank you.

Stan Dehoff

3-Apr-20 3:36 PM

[Excellent]

Thank You for your help

Betty Whitehead

3-Apr-20 5:42 PM

[Excellent]

I LOVE IT. Thanks so much Betty

eligio torres

3-Apr-20 6:42 PM

[Excellent]

good service

Lucille McCluney

3-Apr-20 8:14 PM

[Excellent]

Sean Smith was absolutely wonderful! He was very patient with me as a senior citizen who was totally out of her element. He took time to explain things to me and show me what needed to be done. A fine young man.

Roland Stanzione

3-Apr-20 8:57 PM

[Excellent]

very nice patient people

Janice Roseman

4-Apr-20 12:07 PM

[Excellent]

Great service/customer service.

Linda Maislin

4-Apr-20 3:04 PM

[Excellent]

Charles, thank you

betty dingreville

4-Apr-20 3:05 PM

[Excellent]

Always trying their best to solve my issues.

Eddie Trujillo

4-Apr-20 4:36 PM

[Excellent]

excellent service thank you very much

Paul Southard

4-Apr-20 7:56 PM

[Excellent]

Thank you-very helpful!

Darrell Arndt

4-Apr-20 8:16 PM

[Excellent]

It took a while but Charles was very patient and did not give up trying to find a resolution. I was not aware that I should not be using the Malware Bytes application. I thought I was to use it every once in a while. But in this case it was causing problems. ( I did forget to ask him if malware might now become an issue for my MacBook Pro computer.)

Jeffrey Stevens

4-Apr-20 8:47 PM

[Excellent]

Super great guy helping me.

Thomas McKewin

4-Apr-20 10:25 PM

[Excellent]

Thanks

Larry Wall

4-Apr-20 10:57 PM

[Excellent]

No concerns, you have helped me with all my problems.

Lesley Arnold

5-Apr-20 1:47 PM

[Excellent]

Very professional and friendly

Amarjit Chadda

5-Apr-20 2:00 PM

[Excellent]

Technician was knowledgeable, polite and fixed the problem quickly.

Christopher Colby

5-Apr-20 3:21 PM

[Excellent]

Thank you

chip gerrity

5-Apr-20 4:04 PM

[Excellent]

Nice job- thanks

Robert Spielman

5-Apr-20 6:04 PM

[Excellent]

Thank you Charles

Mary Ann Bowman

5-Apr-20 10:16 PM

[Excellent]

I would just like to say that Adam was very patient with me, and I was not making it easy on him. I'm not a computer person, I'm a nurse, and I didn't follow instructions very well, I'm afraid. So, give Adam a big pat on the back, or maybe even a raise. I know that he is in India, so make sure that this message gets to him. Tell him it's from the nurse in Southern Indiana. Thank you. Mary Ann Bowman

Mary Ann Bowman

6-Apr-20 12:30 PM

[Excellent]

My technician, Roderick was very patient with me and was also very competent in fixing my problem. He never got angry with me and trust me, I gave him reasons to get angry! I am not a computer person - I am a Nurse. So he took the time necessary to explain what was wrong with my computer, which helped me to understand the problem. I would definitely recommend this service to others. Please thank Roderick for me and he really deserves a raise or at least a bonus for the excellent work he does in providing such good customer service. Thank you. Mary Ann Bowman

Cathy Wickwire

6-Apr-20 1:01 PM

[Excellent]

I appreciate the quick and immediate service that Daniel gave me today It looks like my problem is solved and that is what is needed Stay safe and thank you

julie ford

6-Apr-20 3:04 PM

[Excellent]

I appreciate the professionalism

Terrace Raaymakers

6-Apr-20 5:18 PM

[Excellent]

Rodrick was very professional, courteous, and kind! I was very impressed with his professionalism! Job well done!! Thank you!

Charles Codding

6-Apr-20 5:55 PM

[Excellent]

Charles did an excellent job fixing the computer. I appreciate this very much.

Deana Stuckey

6-Apr-20 5:59 PM

[Excellent]

My family has always been impressed by the quality of products Canon offers, and has been a trusted name in our home and in the offices we work at for decades. The Customer Service Rep that assisted me through chat was very helpful. The Technician that worked with me, explained in detail what he was doing and he provided me with some much needed information on IP Address and computer security. I feel that Rae went above and beyond and for that I would like to thank him and your company. The GREAT experience I had to day will be shared on social media, because that is how much I appreciated it!! Thank you!!

Zollie White

6-Apr-20 6:24 PM

[Excellent]

Charles resolved my issues today in a timely manner. Great job Charles. Thank you.

Betty Evans

6-Apr-20 7:30 PM

[Excellent]

Daniel had a lot of patience. I thank him very much.

Benajmin Boyer

6-Apr-20 8:50 PM

[Excellent]

Thank You

irma Almendarez

6-Apr-20 10:02 PM

[Excellent]

Thank,s

Daniel Fedak

7-Apr-20 10:15 AM

[Excellent]

Peter was very patient with me. He was very knowledgeable and got the problem resolved. Thank you

Angela iurato

7-Apr-20 12:35 PM

[Excellent]

Techs are always patient and quickly fix all my problems. TY for excellent service.

Peter WISEMAN

7-Apr-20 1:56 PM

[Excellent]

very good thank you good night

James House

7-Apr-20 4:13 PM

[Excellent]

Your technicians are very patient with us and very kind. Also performs efficient and good work. Thank you for all your help and will talk to you soon.

Penny Pine

7-Apr-20 8:08 PM

[Excellent]

Everyone is always polite and courteous. They do a great job

Penny Pine

8-Apr-20 9:39 AM

[Excellent]

thanks

Elaine DeAugusta

8-Apr-20 1:04 PM

[Excellent]

Dean was very prompt and responsive, took care of my issue. thank you.

puckett gary

8-Apr-20 1:14 PM

[Excellent]

John was very helpful and patient , this man is a saint , God bless you John

gary puckett

8-Apr-20 1:17 PM

[Excellent]

thank you John , your an asset to your company

RICHARD GIBSON

8-Apr-20 1:24 PM

[Excellent]

Dean and Alex who I have communicated with are always courteous, knowledgeable, willing and able to help in a timely manner.

Carolynn Scott

8-Apr-20 1:28 PM

[Excellent]

Thank you for your quick response time and quick resolution to my issue.

Robert Shirley

8-Apr-20 1:38 PM

[Excellent]

Excellent service, Thank you so much.

John Baldi

8-Apr-20 1:58 PM

[Excellent]

Thank You

Bernard Sherman

8-Apr-20 2:01 PM

[Excellent]

Sierra was a delight and very helpful.

Beth Daugherty

8-Apr-20 3:15 PM

[Excellent]

Sean Wilson was the customer service agent I spoke with. He couldn't have been more patient, professional, helpful. He made my day with his service and help.

Linda Kohn

8-Apr-20 4:09 PM

[Excellent]

Peter was very helpful. He certainly knows is knowledgeable. I am very happy he was able to discover and remedy the problems in the computer. Thank you, Peter!

Bill Spilka

8-Apr-20 4:41 PM

[Excellent]

Technician very quickly and easily (for him) solved my problem. He is very bright! He did an EXCELLENT job and deserves a commendation (and a raise!)

George Swear

8-Apr-20 4:50 PM

[Excellent]

Technician was very helpful. Thanks very much...

Robert M Strom

8-Apr-20 5:32 PM

[Excellent]

N/A

Bill Spilka

8-Apr-20 7:27 PM

[Excellent]

Technician Rodrick did a GREAT JOB for me. He fixed my problem very quickly & efficiently! He is a tremendous asset to Sapphire & deserves a commendation AND a raise! bill spilka

Robert Evans

8-Apr-20 7:36 PM

[Excellent]

As always, a job well done

John Postuma

8-Apr-20 9:49 PM

[Excellent]

Thank you so much! I appreciate your friendly, patient and helpful services.

danny jones

8-Apr-20 10:15 PM

[Excellent]

thank you for checking out my pc and clean up

Linda Ferdinand

9-Apr-20 7:26 AM

[Excellent]

I am very grateful to have worked with John this morning. I think he is a definite asset to your company. He knows how to get the job done sufficiently.

Robert Strom

9-Apr-20 10:51 AM

[Excellent]

N/A

Gladys Velez

9-Apr-20 11:36 AM

[Excellent]

Thank you.

Linda Kohn

9-Apr-20 1:22 PM

[Excellent]

John was very good. in a few minutes he had me understanding a problem I had and fixed that problem. Thank you, John.

Penny Pine

9-Apr-20 1:59 PM

[Excellent]

you guys are great

James Cobb

9-Apr-20 5:10 PM

[Excellent]

always keeping me out of trouble , Thank You

Vince Villalvazo

9-Apr-20 6:03 PM

[Excellent]

James was very attentive.

Deborah Huggins

10-Apr-20 10:17 AM

[Excellent]

Thanks Jennifer Parker!!!

Paul R. Murphy

10-Apr-20 11:17 AM

[Excellent]

Excellent service. Technician was polite and very patient. Everything works fine now,and I'm very please I can make color photos again. I would recommend your Service to anyone,and I have done so to someone. Sincerely,Paul R.Murphy

Marianne Farriella

10-Apr-20 12:05 PM

[Excellent]

Such a relief that I can have this service at my fingertips. Always more than satisfied. Worth every penny.

Ann Nell Koktzoglou

10-Apr-20 12:08 PM

[Excellent]

Thank you to Jennifer for outstanding help. Take care everyone.

Loydene Dale

10-Apr-20 2:38 PM

[Excellent]

Thank you once again!!

Madelyn Lugo

10-Apr-20 2:46 PM

[Excellent]

Very professional technician

Fred Cleary

10-Apr-20 4:43 PM

[Excellent]

Thank's you have been a great help.

Sharon Dant

10-Apr-20 5:33 PM

[Excellent]

Thank you. Always very prompt and helpful.

Charles Codding

10-Apr-20 6:23 PM

[Excellent]

I appreciate the fast turnaround on this printer problem!

GUS DEKRELL

11-Apr-20 11:09 AM

[Excellent]

good deal

Edwin Krieger

11-Apr-20 12:07 PM

[Excellent]

Jennifer did a great job correcting the issue at hand.

Marianne Farriella

11-Apr-20 2:01 PM

[Excellent]

This is the second time I am using this service. I am extremely satisfied. It is worth every penny.

Loretta Johnson

11-Apr-20 4:59 PM

[Excellent]

Thank you for your support. It was performed so fast. I appreciate that. Loretta

Zollie White

11-Apr-20 5:14 PM

[Excellent]

Tech support was excellent. Thanks Daniel.

Stephanie Peters

11-Apr-20 7:38 PM

[Excellent]

All the technicians I spoke with were very friendly and knowledgeable.

Ed Dillard

11-Apr-20 8:32 PM

[Excellent]

William was extremely patient and persistent. I greatly appreciate his efforts. Ed

martin kmetz

11-Apr-20 10:42 PM

[Excellent]

Charles very good

michelle paton

12-Apr-20 4:34 PM

[Excellent]

Thank you

julie ford

12-Apr-20 4:47 PM

[Excellent]

As before, Technician handled the problem quickly with little disruption..

michelle paton

12-Apr-20 4:59 PM

[Excellent]

Thank you

Bill Spilka

12-Apr-20 8:18 PM

[Excellent]

Technician "Charles" was VERY efficient & helpful in solving my current problem. He certainly knows his stuff! He works quickly and accurately. He is very polite and patient with me. He also speaks very well. (Sometimes your people are not easy to understand. Charles is an asset to Sapphire and deserves a commendation - if not a raise! Thank you for your expertise, Charles! ( :-}D ) now ( :-| | ) with a mask on!

Theodore Manning

12-Apr-20 9:53 PM

[Excellent]

Thanks for being patient with me as I am not good on computers.

JAMES SIMON

13-Apr-20 11:42 AM

[Excellent]

I AM VERY THANKFUL FOR ALL THE TIME YOU HAVESPENT TO HELP ME WITH MY PROBLEM. ESPECIALLY SINCE THE CAUSE IS MOSTLIKELY RELATED TO MY CABLE SUPPLIER

Derwin Turner

13-Apr-20 2:21 PM

[Excellent]

Great job and money well spent!

Richard Pepe

13-Apr-20 2:54 PM

[Excellent]

Have a little difficulty understanding the Tech.

Avril Comfort

13-Apr-20 6:02 PM

[Excellent]

Daniel our technician was awesome. He fixed both my husband's and mine emails. We couldn't remember any of our passwords and he managed to help us out. Great service and such a polite person Again Thank you The Comforts

Peter WISEMAN

14-Apr-20 6:57 AM

[Excellent]

fantastic as always

Blair Craig

14-Apr-20 8:26 AM

[Excellent]

John solved my problem! Thank you so very much for your availability and expertise.

JACQUELINE JONES

14-Apr-20 3:22 PM

[Excellent]

THE BEST

Billa DeVries

14-Apr-20 4:24 PM

[Excellent]

Thank you Alex! Your professional, kind, calm approach made the wait easy. I'm very excited to use my new printer. I enjoyed chatting with you and wish you well. Thank you for your commitment to isolating. Continue to stay safe.

willem slomp

14-Apr-20 4:26 PM

[Excellent]

The service was perfect. Disappointed that time and again I am asked to renew the contract, even though I still have more than a year left/

Cindy Lomax

14-Apr-20 6:08 PM

[Excellent]

Thank you!

Sandra Williams

14-Apr-20 6:57 PM

[Excellent]

As I told the tech I talk to I am really pleased that I purchased the extra support. Watching him clean up my machine was very interesting to watch.

Narciso Lopez

14-Apr-20 9:26 PM

[Excellent]

could not done it without your help. so glad that you are there when we need you.

Edison Pulgarin

14-Apr-20 10:23 PM

[Excellent]

No comments.

Kay Ham

15-Apr-20 10:04 AM

[Excellent]

So appreciate John handling this request so quickly.

Rosalind Grand

15-Apr-20 10:56 AM

[Excellent]

Your people have been great

Narciso Lopez

15-Apr-20 10:59 AM

[Excellent]

Thanks Again. you are awesome . so helpful God Bless Stay safe stay healthy

Mary Mumm

15-Apr-20 11:36 AM

[Excellent]

I am so thankful for your service! You saved me from a scam, and I am very thankful!

Harold Schrenk

15-Apr-20 1:11 PM

[Excellent]

Good Job! Clear explanation!

Zollie White

15-Apr-20 2:15 PM

[Excellent]

Efficient as usual.

Penny Pine

15-Apr-20 3:02 PM

[Excellent]

Thanks so much

Reg Kwiatkowski

15-Apr-20 3:05 PM

[Excellent]

everything so far is great. thanks Redrick

Gus Dekrell

15-Apr-20 4:48 PM

[Excellent]

Good Job danielowe you a beer

puckett gary

15-Apr-20 5:18 PM

[Excellent]

Daniel was so very helpful , we really do appreciate him and all of his help

Denise Pisano

15-Apr-20 6:26 PM

[Excellent]

Extremely helpful, and patient . Even gave me recommendations for a better printer

Diane Heinze

15-Apr-20 7:42 PM

[Excellent]

Very helpful

Fred Cleary

15-Apr-20 8:05 PM

[Excellent]

You have been a great help

betty dingreville

16-Apr-20 12:19 PM

[Excellent]

These people are like my computer mother. Always solve my problems quickly and efficiently.

Barbara Hill

16-Apr-20 12:59 PM

[Excellent]

Excellent service

Penny Pine

16-Apr-20 1:31 PM

[Excellent]

Thanks again

Richard Kasbarian

16-Apr-20 2:05 PM

[Excellent]

Charles did an exceptional Job Repairing my Computer HE should be Given 5 Stars.

Bob Stangeland

16-Apr-20 3:39 PM

[Excellent]

Sierra was EXTREMELY helpful in fixing my problem. Thank you so much. Bob

Bob Stangeland

16-Apr-20 3:51 PM

[Excellent]

Dean was a big help.

James McCoy

16-Apr-20 5:52 PM

[Excellent]

Thankyou Sieria

Rodney K Raines

16-Apr-20 6:18 PM

[Excellent]

Thank you again . RR

Cahney Battson

16-Apr-20 7:52 PM

[Excellent]

John was very polite, and listened well, answered a bunch of unrelated questions, He ran a complete scan and assured me that there was no virus present. He informed me about YouTube search and about Google Chrome. He helped me troubleshoot my webcam (it seems to be missing.

Hisae Freeman

16-Apr-20 9:37 PM

[Excellent]

Thank you always for your great work!

Linda Ferdinand

17-Apr-20 6:20 AM

[Excellent]

This morning I had a terrific experience with Jennifer Parker. She took care of my concerns and provided me with outstanding service. She is a valuable asset to your company. Actually, each time I've requested service, your employees who've helped me were very knowledgeable handled my issues with care. Thank you all and please be healthy!

Peter WISEMAN

17-Apr-20 8:45 AM

[Excellent]

wonderful today

Chris Adamson

17-Apr-20 11:04 AM

[Excellent]

Thank you !

Linda Hill

17-Apr-20 11:21 AM

[Excellent]

Peter fixed my problem quickly. I am very satisfied.

Kathleen I McClung

17-Apr-20 11:27 AM

[Excellent]

Everyone I have dealt with is very patient with me. Sometimes between the tech and my hearing/processing difficulties I ask them to repeat themself, they are always kind and patient with me. This is very important to me as I don't like dealing with people who take on an attitude or become unkind, and it certainly doesn't help the situation to help me understand what they are asking me to do. All my contacts with them, end with a good resolve and a good feeling. This is much appreciated

Linda Hill

17-Apr-20 12:14 PM

[Excellent]

Thanks for your help.

Dudley Taylor

17-Apr-20 1:23 PM

[Excellent]

Thank you very much, great support.

Michael Burns

17-Apr-20 1:42 PM

[Excellent]

Respectful, Easy to understand, with my hearing that is good!

arthur garrison

17-Apr-20 2:33 PM

[Excellent]

thank you

ROBERT MCGUIRE

17-Apr-20 2:59 PM

[Excellent]

excellent tech and service.

Linda Kohn

17-Apr-20 3:01 PM

[Excellent]

Charles, you have the patience of a saint. Thank you for working so well with me today. I really appreciate your knowledge and expertise. Linda 4/17/20

Dudley Taylor

17-Apr-20 3:56 PM

[Excellent]

Very good service

lee lemon

17-Apr-20 8:34 PM

[Excellent]

very nice to talk to for help

larry crickard

18-Apr-20 12:51 PM

[Excellent]

good job.

Fred Schoneboom Sr.

18-Apr-20 1:23 PM

[Excellent]

Peter is truly a life saver!!!!!!!!!

georgie mc nair-mc cutchen

18-Apr-20 3:17 PM

[Excellent]

adam solved my problem to my satisfaction.

CAROL LINDSEY

18-Apr-20 3:35 PM

[Excellent]

VERY NICE SERVICE! THANKYOU SO VERY MUCH!

georgie mc nair-mc cutchen

18-Apr-20 3:48 PM

[Excellent]

I appreciate Adam handling my problem. All the techs are helpful and most important, patient. Much appreciated.

Kevin Bowmsn

18-Apr-20 5:21 PM

[Excellent]

Tech's were great to work through long issue. No way I could have figured this out. Sebastian stayed at it until he figured out the issue causing my headache. Thank you very much. I hope you will put this in his file & award him appropriately

Carol Vanhoff

18-Apr-20 5:51 PM

[Excellent]

Always excellent service!

Gary LeBlanc

18-Apr-20 5:52 PM

[Excellent]

Excellent work.

Helen Keys

18-Apr-20 7:05 PM

[Excellent]

thank you

John Morning

18-Apr-20 9:41 PM

[Excellent]

Excellent service today. Very knowledgeable and quickly done.

Richard Kasbarian

19-Apr-20 9:53 AM

[Excellent]

Your Tech. are very Knowageable and Quick

Richard Kasbarian

19-Apr-20 10:12 AM

[Excellent]

John, Corrected y print Problem. Very quick Thank You

Anthony Vernon

19-Apr-20 10:20 AM

[Excellent]

Issue was fixed quickly - great support.

puckett gary

19-Apr-20 11:34 AM

[Excellent]

Peter was very helpful to me and solved my issue with my computer, thank you Pet.

ANDREW BRYANT

19-Apr-20 3:58 PM

[Excellent]

thank you

lee torres

19-Apr-20 5:34 PM

[Excellent]

You do great work, Thanks

Joe Lizama

19-Apr-20 6:10 PM

[Excellent]

Thanks for your help and advice.

Maria Ynclan

19-Apr-20 7:20 PM

[Excellent]

I was very please with the help I received from James who transferred me over to Daniel to fix my problems.

Terri Brown

19-Apr-20 8:05 PM

[Excellent]

Very pleased.

Lynnette Love

20-Apr-20 9:14 AM

[Excellent]

Jennifer was very efficient.

Martha Lang

20-Apr-20 10:02 AM

[Excellent]

Best money I ever spent!!

betty EVANS

20-Apr-20 11:58 AM

[Excellent]

Thank you Peter. Sapphire is always polite and very helpful.

arthur garrison

20-Apr-20 2:27 PM

[Excellent]

thank you

jack cohen

20-Apr-20 2:39 PM

[Excellent]

fast diagnosis and solution by Rodrick for my scanning problem.

Ronald Robinson

20-Apr-20 3:03 PM

[Excellent]

Even though James could night help me with my problem I was still very satisfied with the time and effort he put in to try and solve my problem. He was very very professional.

John Rus